Customer Service Sales Representative
Resume:
Olesya
Sukmanovska
Savannah, Georgia, 31419
***************@*****.***
SUMMARY
Dynamic, motivated and proficient. Experienced in customer service, translation, IT, and HR. Skills include computer networking, critical thinking and creativity. Adaptable with an ability to work either independently or together with a team. I can ensure success in not only my work quality, but in my ability to meet deadlines with time to spare. I know that I will be an asset to this organization. WORK EXPERIENCE
CHARITABLE FOUNDATION “GOOD SAMARITAN FOR
CHILDREN WITH DISABILITIES", Zolochiv, Lviv region Nonprofit Fundraiser Jun 2015 - Present
Attend community events, meetings, or conferences to promote organizational goals
Compile or develop materials to submit to granting or other funding organizations
Write and send letters of thanks to donors
R1L, FREELANCE, Savannah, Georgia
Web Content Manager May 2018 - Jun 2018
Collaborated with marketing and design teams to plan and develop site content
Edited, proofread and improved captions
Stood up-to-date with developments and generated new ideas to draw audience’s attention
WENTRUM, Lviv, Lviv region
Customer Care Representative Oct 2016 - May 2017 Managed incoming calls and customer service inquiries Identified and assessed customers’ needs to achieve satisfaction Resolved customer complaints via phone and email
BEACH MART INC, Nags Head, North Carolina
Cashier/ Sales Representative May 2016 - Sep 2016 Handled cash transactions between customer and retail store Ensured high level of customer satisfaction through excellent sales service
Maintained a fully stocked store
“ZOLOTA PIDKOVA” HOTEL AND RESTAURANT, Zolochiv, Lviv region
Front Desk Receptionist Feb 2014 - Sep 2014
Handled front office reception and administration duties Managed the flow of guests into the dining and bar areas Provided basic and accurate information in-person and via phone/email Human Resource Manager Sep 2014 - Jul 2015
Prepared employment records related to hiring, transferring, promoting, and terminating
Explained human resources policies, procedures, laws, and standards to new and existing employees
Oversaw hiring process, which included coordinating job posts, reviewing resumes, and performing interviews
EDUCATION
ZOLOCHIV SECONDARY SCHOOL No2 NAMED AFTER MARKIIAN SHASHKEVYCH, Zolochiv, Lviv region
High School Diploma, Sep 2013
Received Certificate of Basic Secondary Education with honors LVIV POLYTECHNIC NATIONAL UNIVERSITY, Lviv, Lviv region Bachelor's Degree in Philology, Jun 2017
ADDITIONAL SKILLS
Interpreting
Ukrainian (native)
Russian (C1)
English (C1)
Computer Science
HTML (basics), Python (basics)
Miscrosoft Office
Photographing / Photo-editing
Adobe Photoshop, Lightroom
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