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Assistant Computer Operator

Katy, TX
September 18, 2018

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**** ******** **** • Houston, Texas 77095 • 832-***-****(C) •

Master’s Degree in Curriculum and Instruction with concentration in Instructional Technology and experience in educational technology and blended learning curricula seeks career in education, nonprofit organizations, state and federal government.

Summary of Qualification

Motivated professional with demonstrated experience in instructional technology, instructional system design, and the utilization of eLearning technology and blended learning course tools. Has ability to communicate effectively and present plans to peer groups and high-level decision-making groups, both inside and outside the university environment. Has knowledge of adult learners in a public university environment including stakeholders at all levels. Have demonstrated skills and experience in using the instructional systems process for the design and development of learning materials; knowledge of learning management systems (e.g., E-Campus, Moodle, and Blackboard); of utilizing web sessions or academic presentation technologies (e.g., Camtasia and Collaborate); and of managing projects and class schedules.

Problem solving Technology skills

Analytical skills Team Player

Organizational and interpersonal skills Communication


University of Houston, Houston, TX 2006

M. Ed., Instructional Technology

Sinclair Community College, Dayton, OH 1998

A.A.S., Computer Information Systems

Central State University, Wilberforce, OH 1991

B.Sc., Accounting

Professional Certification

A+ Certified Professional, TX, 2002


Texas A & M University, College Station, TX 5/13 to 5/15

Graduate Research Assistant

Assist in on-line learning courses including assignment grading, setting quizzes, and supporting student’s discussion board.

Prepare undergraduate prospective teachers to use online course tools including communication and writing boards.

Participate in conducting group virtual classroom simulation research, classroom observation, and recording the sessions.

Prepare online rubrics for grading classroom activities and evaluation.

Act as a liaison between college professor and students.

Prairie View A&M University, Prairie View, TX 5/98 to 9/09

Staff Assistant to the Dean of College of Juvenile Justice

Review financial statements and track transactions through the university’s automated accounting system to maintain internal control and compliance of procedures.

Collaborate with other university offices such as financial affairs, controller and purchasing offices to maintain adequate audit trails of college accounts and activities.

Plan, develop, coordinate, and conduct physical inventories of college units, identifying problem areas and developing solutions to minimize waste and improve college efficiency.

Prepare a variety of internal activities’ reports for budgeting, reporting, and ensuring operational consistency and timely completion.

Provide advice to college personnel about unusual and difficult operating problems including reimbursements, budgets, and overall spending.

Responsible for other reasonable and related duties as assigned.

Key Bank, Dayton, OH 2/97 to 6/98

Systems Analyst

Provide technical services to tellers and other bank staff.

Advice on effective banking reviews of fund transaction posting, balancing, reconciling, and procedures.

Monitor internal processing trends to identify problems, provide information, and resolve continuing accessibility problems or unusual situations.

Communicate and collaborate with bank branches and others at a complex level (internally or externally) to exchange, or verify information, answer inquiries, address issues, or resolve customer complaints.

Children’s Medical Center, Dayton, OH 1/96 to 2/97

Computer Operator

Provide first level technical support to hospital units including troubleshooting/diagnosing complex hardware, software, and network performance problems.

Maintain technical expertise on hardware, software, network configurations, or peripherals using various methods (i.e. reviewing technical information, attending training, working with other technical support teams, etc.).

Train users on automation and supported systems to enhance their troubleshooting skills, identify problems, and evaluate alternatives.

Perform security access administrative functions that include resetting active directory, mainframe passwords. Run backups and batch jobs, system testing and coding instructions.

Assist in hardware and software installation and participate in user acceptance testing prior to deployment of new hardware and software.

Community Volunteer Service

Community involvement volunteer, children’s ministry, 2014-present.

Treasurer, Texas Investment Ventures (TIV), 2002 – 2009.

Treasurer, Mutual Union of TIV in America (MUTA), 2002 - 2006.

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