Customer Service Microsoft Office

JOSEPH CONLEY

***********@*****.*** **** Mountain Valley RD, Edgewood NM 87015

Cell: (707) 287 – 8690

Objective

To develop my welding and fabrication skills

Tig, Gas Metal Arc Welding (GMAW), Shielded Metal Arc Welding (SMAW), and Flux Core Arc Welding (FCAW)

Advance my skills in fabrication like bending, cutting, punching, shearing

Achieve better use of welding shop tools such as a horizontal band saw, shears, tube benders, cold saw, and ironworker

Increase my mathematical skills in the matter of calculating center line radius, material surface area, degree of bends, and amount of material required for the task

To advance my automotive skills

Diagnosis of Direct Injection vehicles, and Diesel vehicles

Computer diagnosis/programing and other electrical systems

Mechanical and engine noise diagnosis

Willing to take classes either online or in person

Summary of Qualifications

Trained in Tig welding, GMAW, SMAW, FCAW (dual-shield and self-shield).

Capable to use Microsoft Office, Excel, PowerPoint.

Highly adaptable to changes in work flow and multiple deadlines.

Energetic, responsible and detail oriented

Experienced customer service professional; excellent communicator.

Experienced mechanic for 3.5 years and lube tech 1.5

Experience with automotive and welding shop equipment (vehicle lifts, alignment rack and equipment, scan tools, strut compressors, torches, shop press, iron worker, horizontal band saw, cold saw)

Education

Associates in Applied Science: Automotive Technology

2018 South Puget Sound Community College, Olympia, WA

Associates in Applied Science: Welding Technology

2018 South Puget Sound Community College, Olympia, WA

Certifications

Automotive Service Excellence (ASE) Refrigerant Recovery & Recycling

June 17, 2015

Washington Association of Building Officials (WABO) Certified:

Structural Steel: SMAW, Plate, All Positions, Up, E7018, F-4 & lower, 1/8” & over, w/backing

Structural Steel: FCAW, Plate, All Positions, Up, E71T-1, 1/8” & over, w/backing

Reinforcing Steel: FCAW, Bar to Plate, All Positions, Up, E71T-1, No. 4 & Above

Professional Experience

Shop Mechanic, Larsen Auto Repair 01 February 2015- 15 August 2018

Olympia, WA

Investigated customer complaints to determine work required. Diagnosed and performed mechanical and electrical tasks required for automotive repair

Analyzed work orders to ensure quality assurance of all identified concerns. Wrote reports on problems found and/or identified in order to detail additional work needed.

Team Lead, Ben & Jerry’s Ice Cream 27 May 2011- August 2018

Federal Way, WA (Summer only)

Opening and closing duties: set up and tear down of work booth, includes cleaning work station, closing cash registers, equipment trailer loading and unloading

Work as a cashier taking order and cash

Work as a scooper, making waffle cones, scooping ice cream

Manage supplies and allocated resources such as ice cream, waffle cones, sugar cones, shift breaks

Shop Mechanic, Mullinax Ford October 2013- 15 January 2015

Olympia, WA

Started as a lube tech and was promoted to main tech. There I was required to do tasks such as alignments, brakes, tires, replace c/v axles, installed

Completed my work orders in a timely fashion. I also communicated with customers in a professional manner, to further understand their concerns about their vehicles in

Philanthropic Experience

Boy Scouts of America (Eagle Scout)

Work References

Rhett Russel/ Ben & Jerry’s Owner Cell: 360-***-****

Zack Martin/ Shop Teacher Office: 360-***-****

Email: *******@*****.***

Matt Adams/ Manager (Larsen Auto Repair) Cell: 360-***-****

Shop Office: 360-***-****

More references can be provided if requested

Contact this candidate