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Sales Management

Richmond, TX
September 18, 2018

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512-***-**** Richmond, Texas


Business Analysis Professional

As a dedicated and knowledgeable professional with experience in business management and analysis, I seek to bring my abilities to add value to your company. I am a self-motivated individual with a proven track record of success driving productivity, efficiency, profitability, and business growth continuously. Professional Experience

Business Analyst 2016 - Present PPR Richmond, TX

Prepared a business plan and Initiated Site Management Organization.

Conducted business analysis to identify the requirements.

Documented requirement specification in accordance to the guidelines.

Prepared a business workflow and user interface model to lay out how the business processes are accomplished.

Conducted user story sessions.

Prepared use case model, Process Diagram, Functional and Non Functional requirement document. Business Operation Analyst 2005 – 2016 Fatko Houston, TX

Led startup business development, including purchasing, procurement, vendor relations, Profit & Loss.

Identify business requirements and performed risk analysis.

Review business process and documentation to decided changes to an existing model for business efficiency and productivity, conducting comparisons with alternative solutions before implementing changes.

Develop spreadsheets based on financial data to identify trends and forecasts.

Implemented TQM and JIT principles to improve operations and profitability.

Provided the means to achieve average sales increase of 10 percent every year.

Managed hiring, development, and coaching, supervising and providing improvements to maximize productivity. Franchisee – General Manager 2000 – 2004 Pizza Guys Stockton, CA

Generated improvement plans, directing re-modeling and opening of new “Concept Store.”

Created streamlined analyzation tool to report daily financials in one dashboard.

Devised employee handbook, policy manual and training procedures for employees.

Established goals and strategies for managers, achieving stretch goals for Largest Sales Increase, increasing gross sales over a 4-year period, and reducing food costs by 10%.

Deployed an innovative Inventory Management System. Areas of Expertise

Business Launch, Leadership, Site Management Organization, Retail Logistics, Restaurant Management

Standard Operating Procedures and Policy Creation

Employee Hiring and Management

Profit & Loss, Risk and Return on Investment Analysis

Identifying Business Requirements, Stakeholder Management

Agile & Waterfall Methodology, Use Cases, User Stories, Business Process Flowcharts and Models Technical Skills

Microsoft Excel, Tableau, Word, PowerPoint, Visio, UML, Activity Diagrams, SRS Documents

Microsoft Project, JIRA, SharePoint – Basic, CRM – Familiarity Education

Bachelors of Science

Business Administration - Production and Operations Management California State University, Chico, CA

Business Analysis Coursework


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