Customer Service Sales

BRETT HELFRICH

**** ****** *******, *********, ** 62260

618-***-**** *******@*****.***

SKILLS

o Professional Sports Marketing

o Sports & Retail Sales

o Event Planning & Management

o Customer Service & Networking

o Microsoft Office & Quicken

o Accounting & Finance

WORK EXPERIENCE

GATEWAY GRIZZLIES PROFESSIONAL BASEBALL – SAUGET, IL Assistant Box Office Manager, Jan. 2017 - Sep. 2017 / Box Office & Business Manager, Sep. 2017 - Present

- Season & Group Ticketing Sales Director.

- Manage financial records, revenue through multiple accounts and reconciliation of funds and deposits.

- Driving revenue through in-bound and out-bound sales calls.

- Managing, training and developing summer interns.

- Building and developing client relationships, event management and customer service.

- Led point for NCAA Division III Regionals (2017 & 2018) hosted by Webster University. HELFRICH FAMILY EYECARE - BELLEVILLE, IL

Accounting Assistant/ Optician, March 2016 – Present

- Bookkeeping; accounting entries, data analytics and P&L statements.

- Payroll, importing checks and deposits into Quicken for reconciliation.

- Optical sales, lab work, scheduling appointments and client retention. OLD NAVY - Fairview Heights, IL

Sales Associate, October 2011 - March 2016

- Drove sales through customer service and credit card acquisitions.

- Organized lines for shopper and store efficiency.

- Built customer relationships and focused on upselling to maximize sales and customer experience. ST. LOUIS BLUES - St. Louis, MO

Community Relations Game-Night Intern, October 2015 - April 2016

- Managed, planned and executed all in-game auctions.

- Assisted with community outreach, special events and player meet-and greets.

- Assisted with Blues street team and youth hockey development initiatives. EDUCATION

LINDENWOOD UNIVERSITY - Belleville, IL

Degree: BA, Sports Management (May 2016)

Major: Sports Management

Minor: Marketing

EXTRA-CURRICULAR

NAIA COLLEGIATE ATHLETE - Baseball - August 2011 - September 2014 ENACTUS USA - Club Vice President - August 2014 - August 2015 / Club President - August 2015 - May 2016

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