Quality Engineer

Kimberly Moore

**** ******** **** *****, **********, NC 27406

Cell: 336-***-****

Email: ****************@*****.***

Professional Summary

Dedicated, versatile, and goal-oriented Quality Engineer enthusiastic to apply hands-on experience acquired in a batch specialty chemical finishing manufacturing setting. Performance and results driven professional with excellent technical, analytical and communication skills developed from a quality-driven environment expanding over the course of 11 years.

Proficiency with SAP R/3 Enterprise Resource Planning (ERP), Six Sigma Tools, and Statistical Process Control (SPC) to operate, maintain, and improve manufacturing processes

Self-motivated and organized in with the ability to collaborate in a team environment as well as work independently to achieve production goals

Broad knowledge of good manufacturing practice (both GMP and cGMP) for ensuring that products are consistently produced and controlled according to quality standards

Effective cross-cultural communication internally with operations, logistics, research and development, and externally with customers

Professional Experience

Dow Corning Corporation (a wholly owned subsidiary of The Dow Chemical Company)

Quality/Manufacturing Engineer – Greensboro, NC November 2011 - present

Responsible for quality, manufacturing, and capital of batch specialty chemical finishing processes for emulsions and fluid blends

Participate in internal/external audits

Utilize SPC data to identify out of control conditions

Lead cross functional teams through the Eight Disciplines (8D) problem solving quality complaint process identify root cause of failures

Ensure quality functional processes, standards, and procedures are carried out on a daily basis within production and Quality Control areas

Maintain the accuracy of process Standard Operating Procedures (SOPs), product specifications, batch production runsheets, plant operations data, piping and instrumentation drawings (P&IDs), training manuals, and other requirements for over 50 products

Analyze and monitor product quality rejection rate, customer quality issues, quality metrics, and SPC charts to improve product quality and process performance

Work with Environmental, Health, and Safety (EHS) department to perform risk assessments to ensure safety and compliance to standards/procedures

Lead lean manufacturing project which increased productivity of a product by 58% without degrading quality and $1k capital investment

Support commercialization and scale-up of new products

Certified Lean Practitioner using LEAN methodologies to implement manufacturing and quality improvements following company change management standards

Work with maintenance technicians to fit planned maintenance into production schedule and mitigate major or recurring equipment breakdowns

Utilize root cause investigation and Six Sigma techniques to reduce or eliminate quality and safety risks

Initiate, define, plan, and manage several ($10k-$20k) capital improvement projects concurrently

Made substantial improvements to product quality from 2012-2016: 22% reduction in cost of material scrap and decrease in product rejection rate from 3.42% to 1.06%

Provide consistent communication (including training and after-hours as needed) with operations, logistics, quality, and maintenance personnel

Quality Engineer – Auburn, MI April 2010 - October 2011

Responsible for quality of batch specialty chemical finishing processes for conformal coatings and adhesives

Investigated and responded to customer complaints and identified root causes and implemented corrective actions/preventative actions as needed

Monitored product quality daily and dispositioned non-conforming materials

Supported scale up of new products as key manufacturing resource

Developed and maintained policies and procedures supporting operations and production

Prepared Production Process Approval Process documents for automotive products (Control Plan, Flow Charts, Process Drawings, Part Submission Warrant and Process Failure Mode and Effects Analysis)

Responsible for continuous safety and reliability improvements through the use of Six Sigma and LEAN methodologies

Participated in internal/external audits

Process Engineer – Midland, MI July 2006 - March 2010

Responsible for developing and scale-up of new plant processes for resins and specialty fluids

Designed, performed experiments, and analyzed data at a laboratory scale and pilot scale to assist with new product scale up and to help troubleshoot problems

Initiated and collaborated with plant personnel to implement successful commercialization product that generated $62,000 in sales the first year

Provided support to manufacturing buildings and prevent recurrence through comprehensive problem solving methodologies

Supported safety initiatives (attended monthly meetings, performed safety observations, participated in 5S workplace organizational and housekeeping methodology activities)

Participated in a team to understand current manufacturing capabilities and modify processes as appropriate to resolve challenging quality issues

Supported 6 Commercialization projects, 4 Six Sigma process improvement projects, and 1 Six Sigma DMEDI project

Professional Achievements

Six Sigma Certified Lean Practitioner - 2013

Led a six sigma lean project and successfully completed the lean practitioner exam

Six Sigma Lean Award - 2012

Received recognition by leading a six sigma lean project that increased productivity without degrading quality and minimum capital investment

Six Sigma Certified Green Belt - 2011

Participated on three Black Belt led projects and successfully completed a green belt exam

Education

North Carolina A&T State University, Greensboro, NC

Master of Science in Chemical Engineering, August 2006

North Carolina A&T State University, Greensboro, NC

Bachelor of Science in Chemical Engineering, December 2002

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