Customer Service Manager
Resume:
Landry Talom
Washington, DC
**************@*****.***
To acquire work experience in your company while acquiring the knowledge on how the company works.
Willing to relocate: Anywhere
Work Experience
Customer Service Associate
Gym HQ- A Division of ClubReady - Norcross, GA
May 2016 to June 2017
Listen and respond to customers’ needs
Take orders, determine charges, and oversee billing or payments Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions
Business account consultant
Polarise marketing group - Atlanta, GA
December 2015 to June 2016
Responsibilities
New client acquisitions and sales
business to business sales
meet weekly quotas
Skills Used
Interpersonal skills
Public speaking
Language skills
Student Ambassador
Wheeling Jesuit Admissions - Wheeling, WV
August 2014 to December 2015
Answered main switch board
Translate the incoming applications of prospective students from French to English Assisted with planning as well as coordinated and publicized campus events, social justice dialogues, and liaising with campus offices and departments, student organizations Resident life
Wheeling Jesuit University
January 2012 to May 2014
Responsibilities
Responsibilities
campus security, front desk
Certified 12 passenger Van operator
Provided office support and services to University students, faculty, and staff. Developed and enhanced time management and teamwork skills Marketed at student orientation and information fairs Performed multiple computer projects using Microsoft Work Skills Used
interpersonal skills
language skills
Intern
MTN Cameroon
December 2013 to January 2014
biggest cellular company in Cameroon (Establishment WOMA) Bafoussam- Cameroon (Dec 2013 to Jan 2014)
Assisted staff when needed
Customer service representative
Sale representative
Student employee
Parkhurst Dinning Service
August 2012 to May 2013
Assistant Manager
Establishment Kamdem- Bafoussam
June 2010 to June 2011
-Cameroon (Farming Company specialized in the production of fowl feed and selling of eggs in bulk to retailers in Cameroon) (Jun 2010 to Jun 2011)
• Assistant Manager- daily inventory and supervising employees Activities
Education
Bachelor of Science in Business Administration and Management, marketing Wheeling Jesuit University
2012 to 2015
Skills
Microsoft Office, Microsoft Word, Interpersonal Skills, Public Speaking, Problem Solving, Excel, Powerpoint, Language skill, Customer Service, Call Center Awards
Giglio-Sallee Memorial
August 2014
Music ministry award
contain
August 2015
chambers singers
Additional Information
Mentor/volunteering
•Cristo Rey Academy
• health fair DC
Activities
•International student club
•Music ministry
•Chambers Singers
•Soccer league –
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