Dispatcher
Resume:
LaPrecia S. Conway
Las Vegas, NV. 89108
**************@*****.***
OBJECTIVE
Looking to obtain a dispatcher position which will allow me to utilize my skills and experience in the field while at the same time allowing me to grow as a professional along with the company SUMMARY OF SKILLS
● Strong interpersonal skills
● Ability to work as both a member of a team and as an individual
● Management experience
● Ability to learn and quickly incorporate new skills
● Prompt, dependable and hardworking
PROFESSIONAL EXPERIENCE
DISPATCHER
● Responsible for office organization, filing, faxing, making copies and answering a multi-line phone system
● Dispatched cabin cleaners and wheelchair attendants for inbound and outbound flights at the airport
● Supervised lavatory cleaners for airplanes on the ramp in compliances of airport regulations
● Ensured all security search procedures were appropriately performed on the aircrafts
● Use of two way radios, phones and tablets
● Dispatched x-ray technicians and phlebotomists to doctor offices and nursing homes
● Transcribed, documented and faxed x-ray/lab results
● Knowledge of Medical terminology
● Windows, Excel, Word
● Managed breaks, lunch, and attendance
● Data entry
● Problem solving, escalations and researching
● Kept detailed and accurate documentation of all transactions, recording details of inquiries, complaints, and comments, as well as actions taken
CUSTOMER SERVICE REPRESENTATIVE
● Resolve customer service issues
● Inbound call center
● Cash handling experience
● Use of company phone and general office equipment EMPLOYMENT HISTORY
Customer Service Representative 06/2018-Present
Alorica
Dispatcher 12/2015-11/2017
G2 Secure Staff, LAX
Dispatcher 03/2012-11/2015
AirServ Corporation, LAX
Dispatch 10/2008-01/2011
Medical Diagnostics Laboratory, Panorama City, CA
Dispatcher 2006-2007
Prince Telecom, Fresno, CA
Dispatcher 2004- 2005
References Available Upon Request
LinkUs Corporation, CA
EDUCATION AND TRAINING
Bryman College, Medical Assistant 1992
Compton High, Diploma 1991
Long Beach City College, General Education
References Available Upon Request
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