Curriculum vitae
Of
Annah Sibanda
PERSONAL DETAILS
Surname : Sibanda
First name : Annah
Date of birth : 21 August 1990
Id number : 900**********
Race : Black
Nationality : South African
Gender : Female
Contact number : 071*******
Email address : **********@*****.***
Postal address : 21 Radio city
106 Princess Avenue
Benoni
1501
Marital status : Single
Health : Good
Home language : Zulu
Other language : English
Hobbies : Chess
License. : Code 10
Transport : Own transport
EDUCATIONAL QUALIFICATION
High school attended : Benoni Educational College
High grade passed : Matric
Subject passed : English, Mathematics, Afrikaans,
Life Orientation, Economics,
Geography, Business Studies
Year : 2010
TERTIARY QUALIFICATION
Institution : Universal College Outcomes
Qualification Obtained : Computer Clerk Certificate
Year of completion : 2011
Major Courses Subjects : Ms Word,Ms PowerPoint
Ms Excel, Typing
Concept & Communication,
Office Administration
Institution : UNISA
Qualification obtained : Diploma in Safety Management
Year of completion : Current studying
Competency Skills experience:
•Customer focused
•Above average written and spoken communication skills
•Efficient in Computer literacy programs (MS Office)
•Hard worker
•Ability to plan and organize own work
•Accuracy and attention to detail
•Able to work to tight deadlines
•Able to prioritise
•Cool under pressure
•Excellent administrative skills
•Flexible and adaptable approach to work
•Able to work on own initiative
•Tact and discretion, for dealing with confidential information.
EMPLOYEMENT HISTORY
Name of company : Iqabal Trading
Position : Sales Lady
Duration : December2010-June 2011
Reason for leaving : Part time
Duties and Responsibilities :
Communicating with customers is a broad category that includes welcoming customers, assessing the customer's needs and answering any questions that the customer may have.
Assisting customers in selecting and locating the right product
Conducts the financial transaction after customer has finished shopping
Demonstrate Product Knowledge the product
Data Capturing.
Name of company : Iqabal Trading’s
Position : Receptionist and Admin clerk
Duration : September 2011-January2012
Reason for leaving : Part time
Duties and Responsibilities :
Respond to public inquiries
Honest and hardworking
Pleasant and engaging personality
Presentable and approachable
Confident and Punctual
Good sense of urgency
Ability to be patient and diplomatically brief
Handle all incoming calls speedily and efficiently and redirect as necessary
Receive and direct all visitors to the company
Deal speedily with all matters arriving in reception
Protect the integrity of the company at all times
Assist others as and when required
Comply with safety regulations
Name of company : JBT Collection Services
Position : Receptionist and Admin clerk
Duration : February 2012 –February 2013
Reason for leaving : Contract
Duties and Responsibilities :
Receive, direct and relay telephone messages and fax messages
Re-direct calls as appropriate and take adequate messages when required
Direct visitors to the appropriate staff member
Maintain the general filing system and file all correspondence
Assist in the planning and preparation of meetings, conferences and conference telephone calls
Make preparations for all internal meetings
Maintain an adequate inventory of office supplies
Respond to public inquiries
Provide word-processing and secretarial support
Capture all time related information for payments
Draw monthly reports to the management
Name of Current Employer : Bham & Dahya attorneys
TYPE OF BUSINESS : Attorneys
Position : Collection Agent
Duration : April 2013- November 2013
Duties and Responsibilities :
Call debtors with the objective of collecting debts on behalf of the employers clients
Complete file notes on conversation per matter
Answer incoming calls and make outgoing calls.
Customer care skills
Agent : ITL
Name of company : Rotek
Position : Turbine Access Controller, storeman, safety rep
Duration : November 2013 -June 2017
Duties and Responsibilities :
Making sure that everyone wears a correct PPE.
Making sure that everyone in the turbine has a permit to work.
Making sure the working area is safe to work in.
Completing the hira
Issuing of tools
REFERENCE
Contact person : Dorothy
Company : Iqbal Trading’s
Occupation : Manager
Tel number : 011-***-****
Contact person : Maurine
Company : JBT Collections
Occupation : Manager
Tel number : 011-***-**** / 4
Contact person : Precious Chidi
Company : B n D attonerys
Occupation : Supervisor
Tel number : 011-***-****
Contact person : Memory
Company : International Task Labour
Occupation : Agent for Rotek
Tell number : 011-***-****