Administrative Assistant

Administrative Assistant

Qualifications Profile

Highly organized, performance-focused, and goal-driven professional, offering broad-based experience in business operations, clerical functions, and data administration. Known for contribution in enabling the management team toward attainment of set-forth goals. Efficient at providing out-of-the-box solutions and developing ideas to improve processes. Armed with strong work ethic in accomplishing multiple tasks. Fluent in English with elementary proficiency in Spanish. Technically proficient with Microsoft Office applications (Word, Excel, Outlook, and Publisher).

Summary of Relevant Experience

ADMINISTRATIVE MANAGEMENT

-Provide response to emails requiring follow up or for clarification while in charge of checking payroll and ensuring appropriate documentation of time in.

-Conceptualize design for events and demonstrations for products.

-Effectively handle files of the personnel which included new-hire paperwork, reviews, counseling paperwork, and termination.

-Held responsibility in taking scheduled conference calls and communicated with district managers on sales and payroll strategies.

-Diligently respond to emails which require follow-ups or clarifications.

DATA ADMINISTRATION

-Conducted comprehensive research on variances and coordinated with the help desk and accounting to collect corrected variances and encoded numbers in the payroll system to calculate payroll percentage.

-Increased the number of the store’s active followers to 1000 from 100 and broadened store market scope and improved traffic through posts in the social media page.

CROSS-FUNCTIONAL COLLABORATION

-Conduct interview of potential new associates and processed on-boarding involving I-9s, W-4s, safety quizzes, company standards review, and product training.

-Determine and conducting sourcing for contractors to perform maintenance and repair of facilities and equipment.

-Meticulously oversee petty cash to observe compliance with company guidelines; research and connect with Loss Prevention and Accounting departments, as well as with district manager, and general manager as needed.

-Effectively address client service issues and work with the district manager in correcting a client issue upon authorization.

BUSINESS CORRESPONDENCE AND EVENT COORDINATION

-Utilize various communication formats such as e-mail, text, and phone in forwarding client and employee concerns to the appropriate corporate officials.

-Exhibit efforts in making signs and sign-up sheets to be used in special events along with training information for the associate.

Work History

Williams-Sonoma Houston, TX

Operations Manager Merchandising Manager Bridal or Culinary Manager 2008–Present

Bombay Company Houston, TX

General Manager Operations Manager

Education

Coursework in Business Administration

University of Texas San Antonio, TX

Coursework in Business Administration

Laredo Junior College Laredo, TX

Community Involvement

Participant, Houston Aids Walk for Houston Aids Foundation

Volunteer, Williams-Sonoma Store Fundraiser for St. Jude’s Children’s Hospital

Participant, Houston Pride Parade

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