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Employee Relations Manager

Cypress, TX
September 17, 2018

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References available upon request


**** ******* ****** **. *******, Texas 77433 • 281-***-**** • SUMMARY

An adaptable and top-performing Human Resources Manager experienced in all facets of HR, with increased levels of responsibility. Excellent employee relations, conflict management, and dispute resolution skills. Extensive knowledge of performance and change management initiatives. An accomplished business partner and effective communicator who advocates value-building directives and defines corporate culture to foster an environment that produces top performers. HIGHLIGHTS

Team Leader Corporate Compliance Officer

Conflict management and resolution Benefits management and broker relations Development and succession planning Pension Management and Committee Chair Immigration knowledge Union relations and contract negotiations EXPERIENCE

SULZER PUMPS (US) INC. Houston, Texas

Human Resources Manager 2015 - 2018

Corporate Compliance Officer

• Lead a human resources and payroll team of eight to provide great customer service in all locations across the US.

• Provide leadership, functional expertise, and strategic direction for HR management to senior leadership teams in the US.

• Improve employee relations, talent management, workforce planning, and employee development initiatives.

• Manage US HR functions, including hiring, terminations, retention, employee relations, and training.

• Implement / manage succession planning and employee development program to build and retain top talent.

• Proactively manage and resolve all employee relations issues as well as any claims, including performance-based and harassment incidents. Work with legal to manage high risk situations.

• Collaborate with other divisions and broker to achieve the highest value, yet most cost effective benefits for the company and employees.

• Improved management of processing for three frozen pension plans, including one union plan. Pension Committee Chairperson.

• Contact for all annual audits; payroll, 401k. Sign 5500s.

• Manage all immigration cases.

• Develop and implement recruiting strategy to attract stellar talent and reduce turnover. Lindy Rosales Page 2 of 2


References available upon request


Senior Human Resources Generalist 2011 – 2015

• Managed the 401K plan to include contributions, match, fees, and annual testing and reporting.

• Conducted annual open enrollment and improved process by transitioning to online enrollment.

• Manager / Trainer for HR Administrator.

• Established improved annual salary planning process. Analyze and modify compensation structure to establish competitive programs and ensure compliance with legal requirements.

• Managed all unemployment responses, hearings, workers compensation claims, and management of injury.

• Managed all immigration cases.


Human Resources Generalist / Administrator 2005 – 2011

• Developed, implemented, and maintained a new hire onboarding process and toolkit for hiring managers in order to standardize expectations for all employees.

• Conducted new hire and benefit orientation sessions.

• Data migration and set-up of current HR Information System with continual maintenance of system.

• Administration of retirement plan.

• Managed drug testing pool.


Human Resources Recruiter 2000 – 2004

• Train supervisors and managers on interviewing practices and strategies.

• Partner with management and supervision to identify personnel needs, job specifications, job duties, qualifications, and skills and salary rate range for the position.

• Review all resumes and evaluate work history, education, training, job skills, performance, compensation, and other qualifications of applicants.

• Coordinate and conduct phone and in-person interviews. EDUCATION

University of Houston

Lone Star College


PHR Certification

Internal Investigations Certificate

HR Houston



Microsoft Office, Success Factors, SAP,

ADP WorkforceNow, Taleo

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