Sr. Project Manager

Errin McNeight, PMP, CSM

*** ***** ****** • Atlanta, GA 30312 • P: 404-***-**** • *********@*******.***

~ Project Manager/Consulting Manager~

Solutions focused Consulting Manager and Certified Project Manager offering 19 years in the enhancement of enterprise technologies, software solutions, and project methodologies. Breadth of experience spans determining and documenting requirements from business units, managing the project lifecycle, implementing software, and QA/quality assurance tests to achieve a common design approach to process improvement.

Project Management Concepts & Techniques

Extensive Experience in Healthcare, Media and Telecommunications industries

Certified Scrum Master

SAAS Implementation and Deployment

Mobile Application experience

Program Management

Requirements Gathering

Implementation Management

Scaled Agile (SAFe)

Release Management

Kanban/Scrumban

Process Analysis

Management Consulting

SDLC/Software Development Lifecycle

Agile/Scrum Experience

Functional & Technical Specifications

End User Training, Facilitation

Medicity Atlanta, GA

Sr. Project Manager (August 2017-Present)

Oversee multiple Agile projects across all phases of development

Monitor workflow and make timeline adjustments as needed

Collaborate with development to coordinate project releases and sprints

Report on project status, keeping all stakeholders apprised of status changes

Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline

Work closely with project owner in backlog management and continuous delivery of features

IBB Consulting Atlanta, GA

Consulting Manager (March 2015-2017)

Clients include: Comcast and RedBull

Designed and implemented a new SAAS application allowing project managers to schedule and coordinate the field technicians time and resources

Facilitated Agile/Scrum stand ups, sprint reviews and sprint retrospectives

Educated and reinforced scrum methodology and agile framework to team members and key stakeholders

Oversaw coordination of the partners and working groups engaged in project work

Provided exceptional clients relations support with clear communication and timely projects status updates

Suggested measures for enhancements of monitoring systems

Directed development teams from project initiation through the delivery of final product

Moxie Atlanta, GA

Sr. Business Analyst/Project Manager (May 2014-March 2015)

Client: Verizon Wireless

Wrote requirements and user stories for a CRM ecommerce marketing campaign resulting in increasing interest of the promotion by 75%

Wrote user stories for end to end native iOS application for fortune ten company resulting in a new and improved experience for the customer and increasing download of application by 50%

Facilitated AGILE grooming sessions and workshops to capture complete and meaningful use cases

Maintained a backlog documenting all user stories and acceptance criteria

Amdocs Consulting Division Alpharetta, GA

Project Manager/Business Analyst – Team Lead (January 2007-May 2014)

Client: ATT Mobility

Managed communications with the Business Customer regarding all requirements related to CRM security, CRM enhancements, and application integration projects

Established a new process allowing the team seamlessly from the current waterfall approach to a new Kanban system

Grew team from three to seven increasing efficiency and profitability of a maturing application

Reviewed and edited all system and business requirement documents

Hewlett Packard Alpharetta, GA

Project Manager (August 2000-June 2007)

Clients include: Citibank, Home Depot, Nestle, GMAC Mortgage, and Alston and Byrd, LLC

Managed a million-dollar services project to provide customized software image, hardware specifications, and helpdesk services for laptops and tablets at the Home Depot

Managed ten-million-dollar printer installation project for over 500 customer sites throughout the United States for GMAC Mortgage

Managed four-million-dollar printer implementation project to add over two thousand printers to the customer and HP database for Nestle,

Centre College

BS, Economics

PMP Certified (2007)

Microsoft Visio, Microsoft Project, 2010

Clarify CRM, Oracle, WFM, IVR, CTI, SharePoint, Adobe Analytics, Google Analytics, Confluence, Jira, Rally

Professional Experience

Education / Licensure

Technical Profile

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