Sales Representative
Resume:
CARIE HEISTAND
Linkedin.com/in/carieheistand ***********@*****.***
EXPERIENCE
December 2017- Present CHI Franciscan Rehabilitation Hospital Tacoma, WA
Director of Business Development
Opened a brand new 60-bed hospital
Participated in Joint Commission Survey and WA State Survey to open the facility
Managing the admissions and marketing departments including all employees
Responsible for financial budget for departments
Delivered on monthly quotas and grew census from 0 to over 30 patients a month
Collaborate with all departments to ensure communication on possible admissions
Responsible for market analysis, growth and development
Helped instill the leadership and organizational culture of the hospital
Facilitated meetings with managed care companies to start new contracts
Provided the content for communications, brand management, community outreach, advertising, social media, press releases, and provided all event management promotions
February 2017- December 2017 Alliance Healthcare Radiology
Regional Account Executive- Marketing and Physician Sales
Managing a 12-state territory with over 40 customer sites
Deliver sales growth and retention over $7M
Cross-functional collaboration and team leader on corporate projects
Mentor for two new hires in 2017
Planning, development, implementation and project management of acquisition and retention marketing
Sales presentations at director and C-suite level
Regional sales management focus in hematology/oncology and orthopedics
October 2013- February 2017 Alliance Healthcare Radiology WA, OR
Account Executive- Marketing and Physician Sales
Able to manage a 2-state territory with up to 20 customer sites
Collaborate with hospital directors/managers and physicians to educate about service lines and grow volume
Onboarding assistant for new hire
Worked diligently to cultivate a healthy team environment within my local area team
Successfully marketed and opened a new Joint Venture account in my territory
Achievements:
2016- 103% Through Nov 2016 to Plan, Ranked 12/37 108% Growth for Same Store
2015- 106% YTD to Plan, Ranked 8/38
Received highest customer service award from the President of the company
2007-2013 DePuy Synthes, a Johnson & Johnson Company Seattle, WA
Orthovisc Sales Representative –Mitek, a Sports Medicine Company
Grew revenue from $1.7M to $2.3M over a two year period
Opened seven new accounts within first five months of employment generating $143K in new business
Led business development and marketing efforts, which expanded the customer base to over 120 accounts in 5 years
2004-2007 DePuy, a Johnson & Johnson Company Seattle, WA
Senior Administrative Assistant for AVP Sales – DePuy Orthopedics
Manage an $800K department budget
Coordinate schedules, conference calls and travel arrangements for six managers
Responsible for training, orientation for new managers
Perform desktop publishing, create presentations/reports to support company goals/objectives utilizing appropriate software
Complex administrative duties include initiating resources, assessing situations, determining course of action and taking independent initiative to achieve desired results
EDUCATION
2017-Current Colorado State University Online Program
Masters of Healthcare Administration
3.9 GPA
2000-2001 University of Oregon Eugene, OR
Masters Degree- Administration, Policy and Management
Emphasis in technology
Graduate Teaching Fellow
1997-2000 University of Oregon Eugene, OR
Bachelor of Science- Elementary Education
Dean’s List 1999
TECHNICAL SKILLS
Microsoft Office/ Publisher/ Illustrator/ Adobe Acrobat/Web Design/Networking/ Mac and IBM trained/iPad trained with all applicable software/vTiger Database/CRM/Docs To Go/SlideShark/EPIC/UDS/Meditech
VOLUNTEER
2017-Present: Wilson High School Volleyball Team Mom
2016-2017: Tacoma Tigers Lacrosse Girls Youth Representative
2015-2016: Stadium Tigers Lacrosse Secretary and Girls Team Mom
2013-2016: Wilson High School Football Booster Vice President
2008-10: Sherman Elementary PTA President- Fundraising Coordinator/Science Fair Coordinator
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