CARIE HEISTAND

Linkedin.com/in/carieheistand ac62x2@r.postjobfree.com

253-***-****

EXPERIENCE

December 2017- Present CHI Franciscan Rehabilitation Hospital Tacoma, WA

Director of Business Development

Opened a brand new 60-bed hospital

Participated in Joint Commission Survey and WA State Survey to open the facility

Managing the admissions and marketing departments including all employees

Responsible for financial budget for departments

Delivered on monthly quotas and grew census from 0 to over 30 patients a month

Collaborate with all departments to ensure communication on possible admissions

Responsible for market analysis, growth and development

Helped instill the leadership and organizational culture of the hospital

Facilitated meetings with managed care companies to start new contracts

Provided the content for communications, brand management, community outreach, advertising, social media, press releases, and provided all event management promotions

February 2017- December 2017 Alliance Healthcare Radiology

Regional Account Executive- Marketing and Physician Sales

Managing a 12-state territory with over 40 customer sites

Deliver sales growth and retention over $7M

Cross-functional collaboration and team leader on corporate projects

Mentor for two new hires in 2017

Planning, development, implementation and project management of acquisition and retention marketing

Sales presentations at director and C-suite level

Regional sales management focus in hematology/oncology and orthopedics

October 2013- February 2017 Alliance Healthcare Radiology WA, OR

Account Executive- Marketing and Physician Sales

Able to manage a 2-state territory with up to 20 customer sites

Collaborate with hospital directors/managers and physicians to educate about service lines and grow volume

Onboarding assistant for new hire

Worked diligently to cultivate a healthy team environment within my local area team

Successfully marketed and opened a new Joint Venture account in my territory

Achievements:

2016- 103% Through Nov 2016 to Plan, Ranked 12/37 108% Growth for Same Store

2015- 106% YTD to Plan, Ranked 8/38

Received highest customer service award from the President of the company

2007-2013 DePuy Synthes, a Johnson & Johnson Company Seattle, WA

Orthovisc Sales Representative –Mitek, a Sports Medicine Company

Grew revenue from $1.7M to $2.3M over a two year period

Opened seven new accounts within first five months of employment generating $143K in new business

Led business development and marketing efforts, which expanded the customer base to over 120 accounts in 5 years

2004-2007 DePuy, a Johnson & Johnson Company Seattle, WA

Senior Administrative Assistant for AVP Sales – DePuy Orthopedics

Manage an $800K department budget

Coordinate schedules, conference calls and travel arrangements for six managers

Responsible for training, orientation for new managers

Perform desktop publishing, create presentations/reports to support company goals/objectives utilizing appropriate software

Complex administrative duties include initiating resources, assessing situations, determining course of action and taking independent initiative to achieve desired results

EDUCATION

2017-Current Colorado State University Online Program

Masters of Healthcare Administration

3.9 GPA

2000-2001 University of Oregon Eugene, OR

Masters Degree- Administration, Policy and Management

Emphasis in technology

Graduate Teaching Fellow

1997-2000 University of Oregon Eugene, OR

Bachelor of Science- Elementary Education

Dean’s List 1999

TECHNICAL SKILLS

Microsoft Office/ Publisher/ Illustrator/ Adobe Acrobat/Web Design/Networking/ Mac and IBM trained/iPad trained with all applicable software/vTiger Database/CRM/Docs To Go/SlideShark/EPIC/UDS/Meditech

VOLUNTEER

2017-Present: Wilson High School Volleyball Team Mom

2016-2017: Tacoma Tigers Lacrosse Girls Youth Representative

2015-2016: Stadium Tigers Lacrosse Secretary and Girls Team Mom

2013-2016: Wilson High School Football Booster Vice President

2008-10: Sherman Elementary PTA President- Fundraising Coordinator/Science Fair Coordinator

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