Manager Office Staff

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Leominster, MA *****

978-***-****

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Mark A Feckley

Aug 2015 – Present Great Northern Transportation Services Nashua, NH

General Manager

Effectively oversee the office. Development the skills of our personal

Manage existing customer relationships, while working directly with sales to develop new opportunities

Maintain relations with niche carrier base and continuously work to expand capacity to meet new customer needs

Increased revenue by $1.4 Million and $200,000 in profit

Reduce customer costs while increasing our profit

Direct negotiation with customer specific pricing and carrier partner agreements

May 2010- Aug 2015 Carrierstore/Kuebix Maynard, MA

Operations Manager

Successfully oversee responsible customer accounts, ensuring the successful management of all day-to-day requirements

Manage and get pricing for all new account RFP requests

Hiring, development and direct supervision of office staff

Responsible to foster existing carrier relationship, while continuously developing new ones

Reduced customer cost while increasing our profits.

2001 - December, 2009 M&M Transportation, Inc Quincy, MA

Operations Manager

Distribution center and warehouse manager

Responsible for payroll and billing for distribution center

Managed inventory control

Set routes daily for a fleet of 20 trucks while reducing customer costs and increasing our profit

Education

Military Service

Fitchburg State University, Continuing Education Division Fitchburg, MA

BS, Business Management – candidate

United States Naval Reserve - Aircraft Launch Recovery – USS John F Kennedy

Honorable Discharge

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