Medical Assistant, Customer Service
Resume:
CHARKERIA
WILLIAMS
Miami
***************@*****.***
TECHNICAL SKILLS
Communication,Ability to Work
Under Pressure,Decision
Making,Time Management,Self-
motivation,Conflict
Resolution,Leadership,Adaptability.
EXPERIENCE
Supper Shuttle
Miami
02/2015 - 07/2018
My duties were Drive and transport people in a bus between locations. Also helping passengers with
luggage, collecting fares, answering to passenger, helping passengers with questions, communicating with the dispatcher, solving minor faults, and obeying traffic rules
Duty-Free Americas
Miami International Airport
08/2011 - 12/2014
My duties as a Support Associate was to assist
operational duties include floor moves, replenishment, inventory; shortage control, stockroom organization, and merchandising. Major function process merchandise to floor ready standards and assist the Support Team Lead with the placement of merchandise on the sales floor. Iqor
Miramar
01/2010 - 4/2011
My duties as the first point of contact for customers and injured workers, delivering excellent customer service. Answer inbound phone calls, identify and resolve caller needs, and provide information.
Alorica
Cutler Bay
06/2007 - 12/2009
My duties is accountable for creating invoices and credit memos, issuing them to customers by all necessary
means, and updating customer files. Principal
Accountabilities: Issue invoices to customers.
Baptist Hospital
Kendall Drive
01/2004 - 04/2007
My duties were as housekeeper clean
patient rooms, surgical areas, offices and waiting areas using cleaning chemicals and disinfectants.clean and sanitize floors, equipment and furniture according to infection-control policies, operate various types of cleaning equipment.
EDUCATION
College Of Business Technology
Medical Assistant, 3.0
2013
Cornerstone Academy
High School, 3.0
2004
ACHIEVEMENTS & AWARDS
Associates Degree in Medical Assistant, Certificate for Pharmacology, Certified Medical Administration
PERSONAL PROFILE
Date of Birth : 03/30/1986
Known Languages : English
Hobby : Reading, Writing Peoms, Yoga
REFERENCE
Rose Lee - "Supper Shuttle Transport"
Miami
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