Management

AVAT ROSTAMI

*************@*****.*** 009***********

** *** ****, *********** *******, Kermanshah 671-***-**** PROFESSIONAL Analytical and strategic in team working with excellent problem solving skills. Organized, SUMMARY efficient and always willing to go the extra mile for On Time Content delivery. SKILLS Analytical thinking Strategic thinker

Organized Creative and innovative

Team player Excellent interpersonal skills

Strategy development Strong time management

Business development Competitive and strategic planning

Special events planning Thought leadership content development WORK HISTORY

EVENTS MANAGER/ Jamshid Hotel & Restaurant /kermanshah/Feb2016-Current

Conducted research to identify new opportunities for bringing about innovation in events.

Discussed specific requirements and expectations concerning the event with clients.

Managed and developed a strategic plan of action to ensure that the cost of the event remains under the pre-determined budget.

Searched and negotiated suitable venues or locations as per the requirement and budgetary constraints of client.

Carried out all the functions as per legal guidelines and regulations.

Worked on determining a suitable layout and theme for the event as per client’s specifications.

Facilitated communication with professionals, including venue management, stand designers, caterers, contractors and equipment rentals to ensure efficient running of an event.

Trained new and existing staff prior to the event so that all operations and duties were executed smoothly and as per clients’ guidelines.

HOTEL RECEPTIONIST/ Azadegan Hotel kermanhah/Apr2014-Dec2015

Welcoming guests to the hotel in a polite, friendly and helpful manner.

Dealing with late arrivals and assisting with early check-outs.

Check out departing guests using the hotel’s accounting system.

Taking payment from guests in the form of cash or credit cards. Answering telephone inquiries promptly & professionally & transferring calls on.

Being a point of contact for guests should they have any queries.

Arranging for brief tours of the hotels rooms and facilities.

Operating switchboard and directing calls appropriately.

Dealing with and resolving customer complaints.

Checking function sheets. Managing group bookings for conferencing, the restaurant and accommodation.

Keeping up to date on all hotel products, services, pricing & promotional offers.

Completing the night auditing procedures with accuracy and attention to detail.

Maximise sales revenues through up selling and marketing programmes.

Provide information and literature about the hotel in person and via telephone.

Ensuring all relevant paperwork has been completed in order for a smooth handover at the end of shift. PROFESSIONAL ADMINISTRAVE ASSOSIATE/Water and Wastewater Department, Kermanshah/Aug2013- mar2014

manager of statistics( Water and Wastewater Department)

Calculate water consumption with our team

Statistical analysis using SPSS software

PLANNING EMPLOYEE/Iran Khodro Allahyary Kermanshah/Mar2012-Apr2013

Part time job beside education

Shared best practices for sales and customer service with other team members to help improve the company’s efficiency.

Mentored new sales associates to contribute to the company’s positive culture.

Engaged with customers in a sincere and friendly manner. EDUCATION

Islamic Azad University Kermanshah Branch

Bachelor degree in INDUSTERIAL ENGINEERING-SYSTEMS PLANNING AND ANALYSIS/2015 LANGUAGE

Listening Writing Speaking Reading

Kurdish C C C C

Persian C C C C

English C C C C

Spanish A A A A

Arabic A A A A

Levels: A: Basic user - B: Independent user - C: Proficient user DIGITAL SKILLS

Spss Microsoft Office Word Microsoft Power Point Microsoft Excel C C C C

Levels: A: Basic user - B: Independent user - C: Proficient user OTHER SKILLS Zumba and Aerobic coach: I have certificate and work for 3 hours during a week for calm and physical Health.

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