Lobby attendant

CURRICULUM VITAE

THOMAS THIONGO GATHUA

Mob: ****7490

Kingdom of Bahrain

Email: *********@*****.***

PERSONAL PROFILE:

Date of Birth : 20th march 1993

Passport No : A2101684

Nationality : Kenyan

Height : 6" 2 feet

Weight : 78 Kg

LINGUISTIC ABILITY:

• English

• Swahili

CAREER OBJECTIVE:

To strive for a challenging position in a progressive organization, where I can contribute and build my professional career along with the growth of organization and to give the best of my qualification, experience and abilities. EDUCATIONAL QUALIFICATION

• Certificate in Hospitality management (Nairobi Institute of Business Studies) (Jan – 2012 to Feb – 2014)

o Food & Beverages

o Lodging

o Travel & Tourism

o Recreation

• Kenya certificate of Secondary Education

• Kenya certificate of Primary Education

WORK EXPERIENCE

KING HAMAD UNIVERSITY HOSPITAL

Position : Reception Security Guard (Oct 2017 to Until) Responsibilities:

• Giving directions to all visitors and persons inquiring of various destinations

• Checking validity of work permit

• Ensuring safety of all reception properties

• Observing all activities taking place at the reception

• Cleaning exit to and from V.I.P parking

• Keeping record & checking in contractors and issuing work/visiting cards

TRIBE HOTEL

Position : Lobby Attendant

Responsibilities:

• Greeting guests as they check in the hotel & waving them goodbye upon leaving

• Directing guests to different entities of the hotel

• Hold doors for guests as they come and leave

• Recognize all returning V.I.P's & welcome them back professionally

• Delivering morning newspapers to each occupied guest rooms

• Answering calls promptly at the reception

• Assisting guests with arrangement of local activities ATLANTIS THE PALM

Position : Lobby Security Guard

Responsibilities:

• Patrolling the entire lobby & all the hotel premises

• Responding quickly & correctly during crisis

• Maintaining order and smooth running at the lobby

• Offering safety warning and tips

• Receiving guests and showing them the ways

• Ensuring the well being of all persons visiting the premises

• Responding to emergencies & providing necessary assistance

• Inspecting fire points and machinery periodically

• Following procedures for various initiative, fire prevention, property patrol & accidents investigations.

KEY QUALIFICATION

• Certificate in Hospitality management

• Three years of extensive experience in high profile properties & environment

• Consistent in achieving customer satisfaction over my entire employment span.

• Recognized as a top security performer at Atlantis

• Passionate about great outstanding customer service through listening, positive attitude and prompt follow-up.

ACHIEVEMENTS & STRENGTHS

• Investing my time in learning through colleagues and seniors to grow beyond perfection.

• Great volleyball player / basket ball /Table Tennis

• Fire & safety training as well evacuation

• Valid Kenyan Driving License

• Computer Certificate

DECLARATION:

I declare that the above said details are true and correct to the best of my knowledge.

THOMAS THIONGO GATHUA

REFERENCES:

1. Aqeel (Senior Security Supervisor)

Mob: +973-********

2. Bavarian Nkirote (Tribe Hotel)

Mob: +254*********

3. Joseph Kimani (Senior Security Officer)

Mob: +971*********

COVER LETER

I am eager to submit the enclosed resume, with 3 years of experience in a security setting, significant training, I am confident of my eligibility to the new role. With my ability to anticipate visitors needs & striving to fulfill them within the company policies & means, I have had the pleasure of seeing visitors, guests and patients absolutely satisfied.

The opportunity will provide the chance to make the most of my strong skills and I already feel prepared for a more responsible role. I am an honest, hardworking, punctual, grounded person. These values have kept me in good stead in my professional life & I believe they will serve me well in future too.

With my background and skill set, I am ready to providing outstanding services for the company. All relevant information regarding my work experience and concise information about me are attached in my resume for your perusal. I look forward to discussing the position with you to further details. Thank you for your consideration

THOMAS THIONGO GATHUA

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