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Site supervisor / Account manager

Minnesota City, Minnesota, United States
September 16, 2018

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Amber Schuler

*** ********* ****** *.

Saint Paul, MN 55107


Professional Summary:

A very motivated professional skilled in administration, clerical, managing/leading, with an emphasis in several years of experience in security, and superior customer service. Certified military police soldier with a Department of Defense Secret Security Clearance. Dedicated to maintaining customer satisfaction, contributing to company success, and continuous personal growth.


•Type 64 WPM


•Order Office Supplies

•Answering Telephones

•Coordinate Appointments


•Training Employees

•Filing/Processing Paperwork

•Client Relations

•Data Entry

•Front Desk

•Maintain Employee Records


•Type 64 WPM

•Secure Classified information

•Communications equipment


•Loss prevention

•Emergency handling

•Camera monitoring

•Alarm response

•Security patrols

•Maintain equipment

•High pressure events

•DOD Secret Security Clearance


Soldier - 257th Military Police Company, Monticello, MN 10/2013-Present

Conduct patrols and perform access control duties to restricted areas

Inventoried and organized over $1,000,000 worth of equipment by serial number in an Army Warehouse

Prepare reports, answer phones, and general office duties

Effective decision-maker in high-pressure environments

Maintain accountability for all sensitive items and all equipment

Teach numerous classes to peers

Site Supervisor/Account Manager - BAE Systems (Allied Universal), Minneapolis, MN 10/2017-Present

Perform all the office administration and supervisory duties, process paperwork, write reports

Respond to all alarms and write reports on all closed area alarms and any incident reports

First responder in any emergency and medical situations

Creating the weekly schedule and payroll, leading, managing, and training all my employees

Perform access control ensuring the clients site is secure at all times

Ensure all classified information is kept secure in a restricted area

Make new visitor and permanent badges, to include the approval process and paperwork

Handle all international visitor requests, approval, and badging process

Shift Lead, Security Command Center/Master Control Center - Seagate Technology (Apollo International), Edina, MN 2/2016-12/2016

Managed 5 Security Officers working on each shift

Performed office administration, answer phones, and process paperwork

Managed shifts and created schedules for Security Officers

Properly responded to any issues/concerns that arose with subordinates

First point of contact and first responder in any emergency situations/events

Responded to all alarms and incidents in a timely and proper manner

Maintenance - Marriott, Eagan, MN 10/2012-7/2016

Assured that facilities, rooms, and public areas are cleaned and well maintained

Provided excellent guest service in a courteous and professional manner

General landscaping duties during all seasons throughout the year

Performed chlorine/pH testing and properly maintained the pool area

Painted buildings and staircases to standard

Helped in all areas of the business to include housekeeping, cooking, front desk, and laundry

Security Administration - Honeywell (Securitas), Golden Valley, MN 10/2014-12/2015

Front desk receptionist duties, answer phones, perform office administration, and process paperwork

Handled scheduling, and coordinate meetings and appointments

Subject matter expert in handling emergency situations

Effective decision-maker in high-pressure environments

Maintained complete accountability of all sensitive items

Ensured all classified information was kept secured in a restricted area


GED Diploma, Simley High School, Inver Grove Heights, MN 2013


DOD Secret Security Clearance- Current

American Heart CPR/First Aid Certificates, 10/2017-Present

Customer Service Skills, Hennepin County, MN 2017

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