Site supervisor / Account manager
Resume:
Amber Schuler
Saint Paul, MN 55107
*******.******@*****.***
Professional Summary:
A very motivated professional skilled in administration, clerical, managing/leading, with an emphasis in several years of experience in security, and superior customer service. Certified military police soldier with a Department of Defense Secret Security Clearance. Dedicated to maintaining customer satisfaction, contributing to company success, and continuous personal growth.
Office/Clerical
•Type 64 WPM
•Payroll
•Order Office Supplies
•Answering Telephones
•Coordinate Appointments
•Scheduling
•Training Employees
•Filing/Processing Paperwork
•Client Relations
•Data Entry
•Front Desk
•Maintain Employee Records
Security
•Type 64 WPM
•Secure Classified information
•Communications equipment
•Investigation
•Loss prevention
•Emergency handling
•Camera monitoring
•Alarm response
•Security patrols
•Maintain equipment
•High pressure events
•DOD Secret Security Clearance
WORK EXPERIENCE
Soldier - 257th Military Police Company, Monticello, MN 10/2013-Present
Conduct patrols and perform access control duties to restricted areas
Inventoried and organized over $1,000,000 worth of equipment by serial number in an Army Warehouse
Prepare reports, answer phones, and general office duties
Effective decision-maker in high-pressure environments
Maintain accountability for all sensitive items and all equipment
Teach numerous classes to peers
Site Supervisor/Account Manager - BAE Systems (Allied Universal), Minneapolis, MN 10/2017-Present
Perform all the office administration and supervisory duties, process paperwork, write reports
Respond to all alarms and write reports on all closed area alarms and any incident reports
First responder in any emergency and medical situations
Creating the weekly schedule and payroll, leading, managing, and training all my employees
Perform access control ensuring the clients site is secure at all times
Ensure all classified information is kept secure in a restricted area
Make new visitor and permanent badges, to include the approval process and paperwork
Handle all international visitor requests, approval, and badging process
Shift Lead, Security Command Center/Master Control Center - Seagate Technology (Apollo International), Edina, MN 2/2016-12/2016
Managed 5 Security Officers working on each shift
Performed office administration, answer phones, and process paperwork
Managed shifts and created schedules for Security Officers
Properly responded to any issues/concerns that arose with subordinates
First point of contact and first responder in any emergency situations/events
Responded to all alarms and incidents in a timely and proper manner
Maintenance - Marriott, Eagan, MN 10/2012-7/2016
Assured that facilities, rooms, and public areas are cleaned and well maintained
Provided excellent guest service in a courteous and professional manner
General landscaping duties during all seasons throughout the year
Performed chlorine/pH testing and properly maintained the pool area
Painted buildings and staircases to standard
Helped in all areas of the business to include housekeeping, cooking, front desk, and laundry
Security Administration - Honeywell (Securitas), Golden Valley, MN 10/2014-12/2015
Front desk receptionist duties, answer phones, perform office administration, and process paperwork
Handled scheduling, and coordinate meetings and appointments
Subject matter expert in handling emergency situations
Effective decision-maker in high-pressure environments
Maintained complete accountability of all sensitive items
Ensured all classified information was kept secured in a restricted area
EDUCATION
GED Diploma, Simley High School, Inver Grove Heights, MN 2013
CERTIFICATIONS
DOD Secret Security Clearance- Current
American Heart CPR/First Aid Certificates, 10/2017-Present
Customer Service Skills, Hennepin County, MN 2017
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