Shaun Cross
Milwaukee, WI 53202
******@*****.***
Work Experience:
WageWorks (Temp/Contract assignment)
*-*-** ** *-31-18
Receptionist
●Created computerized ID badges
●Created Nameplates for new hires
●Ordered supplies through Staples account
●Direct contact with vendors
●Created spreadsheets
●Data entry
●Calendaring
●Booked Conference rooms for Executives
●Processed Employee Tickets
Jefferson Court (HUD housing)
415 E. Knapp St.
12-1-15 to 12-23-16
Administrative Assistant, COS
●Processed all applications
●Ran credit and background checks
●Determined eligibility for an apartment
●Calculated and scanned all rent checks through Chase
●Wrote the articles for monthly Newsletter
●Gave tour of building
●Data entry
●Answered incoming calls
●Took meeting minutes
Krause Funeral Home
9000 W. Capitol Drive
7-21-14 to 7-03-15
Administrative Assistant
●Processed all payments and bookkeeping
●Wrote, editted and posted obituaries
●Used Photoshop to edit pictures and DVDs
●Maintained and updated the schedule for the entire staff
●Answered incoming calls (up to 100 or more a day) on multi-line switchboard
●Printed and formatted condolences to send out to families
●File, fax and scan
●Used Excel to keep track of company/family information
Goodwill Industries
Milwaukee, WI 53207
04-11-14 – 07-18-14 Contract Assignment
Receptionist
●Scheduled meetings/booked conference rooms
●Greeted visitors/vendors
●Answered multi-line phone
●Created and revised Word documents
●Did the postage for all outgoing mail
●Kept track of Participant transportation arrival
●Moderate data entry
●Provided sensitivity and understanding to Participants with physical/mental challenges
City of Milwaukee Health Department
Milwaukee, WI 53202
08-21-12 – 12-28-12 Contract Assignment
Administrative Assistant
●Reviewed financial statements of homeowners and tenants to determine if they qualified for our Childhood Lead Prevention Program
●Met with homeowners personally to explain program. Answered all questions pertaining to program and provided the necessary documents to start the process
●Made a high volume of phone calls each day for follow up with homeowner as well as moderate clerical work such as faxing, scanning and filing
●Moderate data entry
●Made revisions to company documents to match criteria
City of Milwaukee Health Department
Milwaukee, WI 53202
02-28-12 – 08-21-12 Contract Assignment
Administrative Assistant/CSR
●Processed all of the birth and death records for the city of Milwaukee
●Provided customer service over the phone and in person
●Did moderate clerical work such as faxing and scanning
●Cashed out register at the end of the day
●Made sure checks, credit charges and cash were accurate at the beginning of workday
●Data entry
Milwaukee County Courthouse
Milwaukee, WI 53212
04-18-10 – 11-23-10 Contract Assignment
Office Assistant
●Scanned over 100,000 legal documents to convert them to digital files
●Managed our file room
●Did light clerical work such as faxing and filing
●Data entry
Gray & Associates
Milwaukee, WI 53202
04-10-05 – 12-16-08
●Processed payoff and reinstatement figures for our clients
●Set up meetings, answered multi line phones, calendaring (as back up receptionist)
●Executed high volume of clerical duties such as filing, scanning and faxing
●Scheduled appointments
●Calculated payment plans that mortgagors could afford
●Assistant to several attorneys and supervisors
●Data entry
Skills
I have an average typing speed of 50 wpm. I am proficient with Outlook, Excel, Google Mail, DoucSign, Word and Access. With entry level experience with Power Point. I have great customer service skills and excellent cash handling experience. I also have excellent oral and written skills.
I have a combined total of 6 years working as an Administrative Assistant/Receptionist
I won the Circle of Excellence award for outstanding job performance, from my last employer. I am professional and very efficient.