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Administrative Assistant Data Entry

Milwaukee, WI
September 16, 2018

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Shaun Cross

**** *. ******** *** #***

Milwaukee, WI 53202


Work Experience:

WageWorks (Temp/Contract assignment)

*** *. ***** **

*-*-** ** *-31-18


●Created computerized ID badges

●Created Nameplates for new hires

●Ordered supplies through Staples account

●Direct contact with vendors

●Created spreadsheets

●Data entry


●Booked Conference rooms for Executives

●Processed Employee Tickets

Jefferson Court (HUD housing)

415 E. Knapp St.

12-1-15 to 12-23-16

Administrative Assistant, COS

●Processed all applications

●Ran credit and background checks

●Determined eligibility for an apartment

●Calculated and scanned all rent checks through Chase

●Wrote the articles for monthly Newsletter

●Gave tour of building

●Data entry

●Answered incoming calls

●Took meeting minutes

Krause Funeral Home

9000 W. Capitol Drive

7-21-14 to 7-03-15

Administrative Assistant

●Processed all payments and bookkeeping

●Wrote, editted and posted obituaries

●Used Photoshop to edit pictures and DVDs

●Maintained and updated the schedule for the entire staff

●Answered incoming calls (up to 100 or more a day) on multi-line switchboard

●Printed and formatted condolences to send out to families

●File, fax and scan

●Used Excel to keep track of company/family information

Goodwill Industries

Milwaukee, WI 53207

04-11-14 – 07-18-14 Contract Assignment


●Scheduled meetings/booked conference rooms

●Greeted visitors/vendors

●Answered multi-line phone

●Created and revised Word documents

●Did the postage for all outgoing mail

●Kept track of Participant transportation arrival

●Moderate data entry

●Provided sensitivity and understanding to Participants with physical/mental challenges

City of Milwaukee Health Department

Milwaukee, WI 53202

08-21-12 – 12-28-12 Contract Assignment

Administrative Assistant

●Reviewed financial statements of homeowners and tenants to determine if they qualified for our Childhood Lead Prevention Program

●Met with homeowners personally to explain program. Answered all questions pertaining to program and provided the necessary documents to start the process

●Made a high volume of phone calls each day for follow up with homeowner as well as moderate clerical work such as faxing, scanning and filing

●Moderate data entry

●Made revisions to company documents to match criteria

City of Milwaukee Health Department

Milwaukee, WI 53202

02-28-12 – 08-21-12 Contract Assignment

Administrative Assistant/CSR

●Processed all of the birth and death records for the city of Milwaukee

●Provided customer service over the phone and in person

●Did moderate clerical work such as faxing and scanning

●Cashed out register at the end of the day

●Made sure checks, credit charges and cash were accurate at the beginning of workday

●Data entry

Milwaukee County Courthouse

Milwaukee, WI 53212

04-18-10 – 11-23-10 Contract Assignment

Office Assistant

●Scanned over 100,000 legal documents to convert them to digital files

●Managed our file room

●Did light clerical work such as faxing and filing

●Data entry

Gray & Associates

Milwaukee, WI 53202

04-10-05 – 12-16-08

●Processed payoff and reinstatement figures for our clients

●Set up meetings, answered multi line phones, calendaring (as back up receptionist)

●Executed high volume of clerical duties such as filing, scanning and faxing

●Scheduled appointments

●Calculated payment plans that mortgagors could afford

●Assistant to several attorneys and supervisors

●Data entry


I have an average typing speed of 50 wpm. I am proficient with Outlook, Excel, Google Mail, DoucSign, Word and Access. With entry level experience with Power Point. I have great customer service skills and excellent cash handling experience. I also have excellent oral and written skills.

I have a combined total of 6 years working as an Administrative Assistant/Receptionist

I won the Circle of Excellence award for outstanding job performance, from my last employer. I am professional and very efficient.

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