Power Plant Customer Service

VINOTH.V

E-Mail:**.*********@*****.***

Mobile No: 636-***-****, 908-***-****

EXPERIENCE

●2 years working experience in CROWN WORLD WIDE Singapore (assistant manager warehouse operation and transport) (August 2016 to August 2018)

6 month internship training in CROWN WORLD WIDE Singapore (transport supervisor) (Nov 2015 to May 2016)

●2 years working experience in CROWN WORLD WIDE Singapore (warehouse supervisor and transport admin) (Dec 2012 to Dec 2014)

Duties:

●Provide administrative support duties to logistics departments.

●Verifying and keying in of invoices in system.

●Assist in inventory stocks taking, stock count.

●Plan, organize and co-ordinate delivery schedule.

●Coordinate with stake holders and customers inquiries requests and complaints related to delivery, billing statements preparing and validation.

●Upload and download the daily jobs to the scanners using CITRIX management.

●Responsible for returns of assets and update of system if not scanned by drivers.

●Report discrepancies during packing and packing process (e.g. damaged,missing or faulty products)

●Participate in stock counts and report reason for stock discrepancies.

●Perform internal stock movements.

●To update daily receiving documents and media taps in CITRIX management.

●To verify and closing work orders daily delivery and collection jobs report to customer service teams.

●Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

●Maintain quality service by following organization standards.

●Maintaining accurate administrative records.

●Create LST file all vehicle for the next day job.

●Database Download and upload to the scanners.

●Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.

●Maintains warehouse staff by recruiting, selecting, orienting and training employees.

● To update staff overtime and leaves to the HR and financial department.

●Organizing vehicle checks.

PROFESSIONAL EXPERIENCE

Competencies

Able to operate effectively in high volume service driven transport operation.

Knowledgeable in all process compliance areas including; productivity, quality and service.

Comprehensive understanding all of areas of supply chain.

Able to work diplomatically in a unionized environment.

Personal

Able to multiple relationships at different levels.

Strong communication and analytical skills.

Problem solving and prioritizing skills

Man management skills.

KEY COMPENTENCIES AND SKILLS

●Distribution management

●Staff appraisals

●Safety compliance

●Quality Assurance

●Inventor control processes

●Continuous process improvement

●Vendor and staff relations

●Transportation / material handling

●Training and leadership

●People management

ACADEMIC QUALIFICATION

Diploma in logistics and supply chain management

STEI institution, Singapore with A grade.

Bachelor of Engineering in Electronics and Communication from ANNA UNIVERSITY,Tirunelveli Campus with 70.44%

Diploma in Electrical and Electronics Engineering From DOTE with 80.5%

HSC from ARR Municipal Higher Secondary School, kumbakonam from State board with 65%

SSLC from Native Higher Secondary school, kumbakonam from State board with 72%

Skills Profile

Languages : Beginner in C & C++,

Packages : MS-Office, CITRIX XenApp5.0 windows server 2008

Platforms Used : Windows XP, Windows 07, 08

Extra skill : Typing per min 90 words

Awards and Accomplishments:

Academic

●Participated in Paper Presentation contest.

(Topic: VLSI Designing)

●Participated in inter college paper presentations.

●BSNL Training

●Thermal power plant training

Extra-Curricular

●Participated in dance competition on inter-college.

●Participated and won prizes in reciting contests at school level

●Computer servicing

Engineering final year Project:

Topic: Bio-medical acquisition (ECG, Heart rate) measuring.

My project is measuring heart beat rate and temperature.

Field of interest:

●Warehouse and distribution domain ERP system

●Hardware in embedded system

Personal profile:

Name : V.Vinoth

Father’s Name : B.Vasu

Mother’s Name : V.Prema

Nationality : Indian

Date of Birth : 30th August, 1988

Address : 42, Thoppu Street, Kumbakonam

Hobbies : Reading books, Indoor games

Languages Known : Good communication in English, Tamil,

Sourastra

Declaration:

I hereby declare that the above mentioned information is correct up to my knowledge

Date: (V.VINOTH)

Place: Kumbakonam.

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