Catherine Mondragon **** E. ***th Ave., Thornton, CO 303-***-**** (home: 720-***-****) cell ********@*.***
Summary of Qualifications: Coordinates medical leave of absence, short term disability and long-term disability benefits with vendor to apply accurate time and codes in compliance with SCL Health pay practices. Manages daily vendor notifications of all associates on a leave of absence to adjust pay entries appropriately for claim status changes from start of leave, pending status, leave approval, denial, and transition to STD to LTD and return to work. Tracks leave status internally with Health Leave Administrator and Nurse Case Manager. Support all aspects of the medical leave process for associates in coordination with vendor, department managers and human resources business partners. Access to the following software packages: Kronos, Lawson, MS Office, Word, Excel,Outlook, Fax and Scanning. See below for other past software knowledge.
Professional Experience
SCL Health 2/26/18 – 6/18/18
Research Data Coordinator
Data Entry for various pharmaceuticals sponsors
NTI/NCI Oncology Clinical Trials
Prepare sample mailing
SCL Health, Broomfield, CO 7/15- 2/25/18
Coordinator - Medical Leave Team
Maintained daily vendor e-mail box of: continues leaves, intermittent leaves, exhaustion, extension, and return to work letters.
Maintained in Lawson, associates who are on leave or return back to work.
Ran three times a week the Continues Leave Reports to input the time and codes into Kronos.
Inputted into Kronos varies pay codes how an associate is to be paid out: STD, PTO Bank, or Extended Illness Bank.
Communicated with associates about requesting a Personal Leave of Absence when leave is non-FMLA.
Requested for PTO Donation be inserted into individual Kronos records.
Sent adjustments to Payroll when coding needs to be adjusted from PTO Bank to STD and FMLA Banks.
Assisted associates with pay and leave questions with professional and confidence.
Ran daily Intermittent Leaves and input the approved time into individual’s Kronos.
Met weekly Kronos deadlines: Wednesday and Fridays.
Reed Group, Westminster, CO 4/13- 7/15
Disability Specialist 1I
Demonstrated adherence to Reed Group values and performance guidelines.
Managed up to 150 Short Term Disability caseloads for fast track claims.
In conjunction with assigned Nurse Case Manager, Disability Specialist 1 maintains case oversight and acts as the critical communication link for all parties in FMLA and disability absence programs including employees, Client Company, health care providers and internal Reed Group professionals.
Analyzed absence duration comparing data to The Medical Disability Advisor.
Served as liaison to all parties involved in case ensuring clear, consistent communications, and providing insights based on knowledge of client policy and governing laws.
Maintained case records, takes comprehensive event notes, objective documentation and provides reports for open and closed cases.
Established good relations with health care providers, vocational rehabilitation and others to inform them of Reed Group’s philosophy and goals for client.
Identified necessary job modifications, returns employees to modified duty as soon as medically appropriate.
Implemented cost containment strategies to ensure cost effective, quality claim management practices.
Triaged caseload to focus resources on problematic claims, referring cases that require special attention to the Clinic Manager in accordance with URAC Standards
Worked under direct supervision and follows the designated escalation process to the Nurse Case Manager as applicable.
Maintained working knowledge of general Reed Group disability processes as it relates to Intake and FMLA.
Disability Specialist I 4/11 – 3/13
Elm’s Haven Care Center, Thornton, CO 8/10- 4/11
Activity Rehabilitation Coordinator
Interview and complete documents of new and discharged rehabilitation residents/family, two to eight a week
Daily documented residents’ individual records of activity attendance and behavior
Develop and conduct monthly group activities
Write-up: 5, 14, 30, 60, 90, Day Notes, Care Plans, Annual Notes and Recap Discharge Notes
Attend weekly Care Conference Meeting
Posted changes in calendar according to state and federal and HIPPA regulations
Albertsons’ Distribution Center, Aurora, CO 11/ 07 – 10/09
Human Resources Assistant
Ensured all Corp, policies are adhered to and implement new personnel policies as they were developed or changed.
Catherine Mondragon
720-***-**** cell
********@*.***
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Maintained phones, faxes, electronic mail, scanned and maintained copies, US Postal mail and overnight mail
Maintained associates files: Personal, W/C, FMLA, Grievance, Medical, Attendance and Discipline
Ran weekly Discipline Report; typed Warning Notices/Suspension for supervisors to distribute to associates.
Maintained electronically records: sick leave, vacation pay, and personal holidays, for salary, union/ non-union
Coordinated and maintained FMLA paperwork between doctor’s office and associate
Received/ prepped weekly attendance spreadsheets for salary, hourly, and union associates for payroll.
Coordinated recruiting/hiring procedures for all dept.’s union/non-union, controlled all written and oral communications regarding job opportunities.
Screened/interviewed applicants, conducted phone interviews, scheduled interviews and administered employment tests as needed.
Coordinated new hire procedures: paper work, I-9, W4, background check, schedule and collect results on physical exams, drug tests, identification/Kronos, reference/ DOT checks.
Conducted new employee orientations and maintained applications resumes
Documentation of separation completed of separation in the HRIS system and payroll system. Secured documents and turnover tracking
Researched and resolved present/past associates issues; WC,FMLA, Grievance, Attendance and Discipline
Participated in Transportation’s monthly Safety Meetings
Completed accident and safety reports as needed
Back-up in coordinating light duty with designated manager
Planned/coordinated employee functions: Service Awards, Employee Suggestions, Employee-Sponsored activities, public relations activities, banquets, Associate of the Month, Monthly Grocery Drawings and Wellness Program, Ran monthly birthday and anniversary reports for posting.
Elm’s Haven Care Center, Thornton, CO 4/05 -5/08 Activity Coordinator
TransFirst, Louisville, CO 7/05 –10/06
Benefits Representative
Orientated new employees on benefits; local and by phone. Back up on regular orientation, badges/tours
Collected and maintained benefits paperwork for benefit file, 250 employees
Set-up new records in ADP, all new and termed employee’s information into ADP
Inputted into vendors websites new employees selections: CIGNA, Standard, VSP, AXA Equitable
Provided customer service to employees regarding coverage, payment, enrollment changes, leaves
Prepared, tracked and posted COBRA payments, reconciled monthly invoices, ADP Report Smith
Assisted and administered paperwork for employees on: STD/FMLA/LOA
Reconciled semi-mo. 401(k) contributions payments for four locations/prepare 401(k) paperwork loans
Coordinated quarterly and yearly 401(k) meetings between vender and employees
Traveled during Open Enrollment
Heartland Home Health Care & Hospice; (Sister Co. of HCR Manor Care) Broomfield, CO., 02/03-03/05
Transferred on April 1, 2004 – March 18, 2005 – H.R. Manager (Transferred on 04/04 –03/05 from Manor Care)
Started up HR office
Recruited hourly/salary: job fairs announcements, open houses, outside facility
Posted, screened and interviewed applicant/ resumes, constructed and mailed offer letters of employment
Conducted background and reference’s (Kroll) and collected drug/background results (Kroll)
Presented weekly six-hour new hire orientation sessions, included: HIPPA/Blood Borne and WOTC paperwork
Maintained I9 documents and current licenses
Educated employees of policy procedures and benefits. (Attended monthly staff meeting in Greeley)
Created/maintained an Excel spreadsheet to verify and track the necessary staffing licenses
Maintained LOA, FMLA and Workers’ Compensation Reports, prepared and posted OSHA Logs
Attended disciplinary action meetings as needed and generated termination letters and reports
Maintained present and past employee records and verified past/present employment
Maintained sites office supplies
Maintained and updated job descriptions
Tracked 90-day/annual reviews and prepared necessary paperwork for employee’s annual raises
Prepared necessary paperwork for retro-pay
Attended Job Fairs, managed recruiting projects/develop new ideas, conducted wage surveys, cold calling, post openings
Attended monthly Quality Improvement meeting and quarterly safety meetings
Conducted 3-hr module training, four-times a month total of seven modules
Office Manager back-up
Catherine Mondragon
720-***-**** cell
********@*.***
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Select Specialty Hospital, Denver, CO., 4/01 – 10/02 – Human Resources Coordinator /Payroll
Started up the Human Resources office.
Conducted background, reference’s and collected drug/background results
Maintained I9 documents and current licenses
Payroll bi-weekly Kronos
HCR Manor Care, Boulder, CO, 2/03 – 3/04 - H.R. Coordinator/Payroll
Maintained one-person HR office
Supervised three receptionists
Payroll bi-weekly Kronos
Prior to 2000, spent 10.5 years as an Executive Secretary at Texaco Trading and Transportation, Denver, CO, and 5 years as an Office Professional at Dow Chemical, Aurora CO
*Additional Experience: 10+ years’ experience in human resources. Technical skills include: Kronos, Lawson, Microsoft Office Word, Microsoft Access, Microsoft Office Visio, Excel, Office Outlook and Internet, Unicru, Avalon ID Badge Maker, Report Smith, ADP and Kronos Payroll System, 10-key Data Entry.
Prior to 2000, spent 10.5 years as an Executive Secretary at Texaco Trading and Transportation, Denver, CO, and 5 years as an Office Professional at Dow Chemical, Aurora CO
Education & Additional Training:
Bachelor of Science Degree, Business Administration, Minor in International Business, Columbia College, Aurora Colorado, 1997.
American Sign Language
Catechism Teacher Assistant for Second Graders, Saint Mark Catholic Church 1/2016 – present (Sept – May)
CPR