Leonardo Javier Narvaez

**** ********** **. ****** ****, TX 77573 ac629i@r.postjobfree.com 281-***-**** Objective

Seeking a career in process operations to build upon my knowledge and skills gained from previous work experience and training to becoming a valuable team member for your company. Highlights

Associate’s Degree in Process Technology, graduated in August of 2018.

Holds Associate’s Degrees in Network Systems Administration and Science.

Experienced Network Operations Systems Technician and Analyst with a proven history of troubleshooting problems until solution and always learning and striving to build upon skill set.

Received instruction on the function and operation of centrifugal and positive displacement pumps and compressors, distillation towers, heat exchangers, valves, vessels, and safety equipment.

Able to read piping and instrumentation diagrams (P&ID’s) as well as piping flow diagrams (PFD’s).

Works well as a member of a team and safely contributes towards achieving common goals. Valid TWIC Holder

Work Experience

Covestro Baytown, TX June 2018 – August 2018

Process Operator Summer Internship

• Worked with Certified Process Operators learning and applying day-to-day skill sets needed for plant work.

• Learned unit equipment, traced lines, performed line ups, changed filters, practiced safe work practices (PPE).

• Collected samples, performed lab work, unloaded tanker trucks, assisted with product rework and Lock Outs.

• Completed housecleaning, moved hazardous material drums to 90-day pads, assisted safety meetings. TrustComm Houston, TX January 2017 – April 2018

Network Operations Center Tech I

• Provided remote technical support to terrestrial and global maritime sites regarding their telecommunications equipment. Performed troubleshooting of VSAT issues to ensure connectivity.

• Coordinated the provisioning of bandwidth with satellite. Re-pointed satellite dish receivers.

• Supported Field Engineers in completing of new VSAT installs and assisted clients in troubleshooting. Harris Caprock Houston, TX June 2013 – July 2016

Network Operations Center System Analyst

• Ensured 24x7 connectivity by troubleshooting of routing, switching, VOIP, and VSAT issues.

• Experienced in serving as remote technical support for telecommunications equipment on both land and marine based facilities. Effectively communicated with clients to troubleshoot and correct issues. Insight Global Houston, TX July 2012 - June 2013

Telecom Specialist

• Performed additions, changes, and moves to Cisco enterprise telephony solution.

• Monitored voice communication systems performance to ensure uninterrupted operations. Rig Net Houston, TX June 2011 – June 2012

Network Operations Center System Analyst

• Experienced in assisting clients and users in troubleshooting, diagnosis, and repair of telecommunications equipment issues, and provided remote technical support for global marine and terrestrial based facilities. Education

San Jacinto College Pasadena, TX August 2018

Associate’s Degree Process Technology Graduate (3.53 GPA) DeVry University Houston, TX August 2011

Associate’s Degree Network Systems Administration Graduate Houston Community College Houston, TX June 2000

Associate’s Degree Science Graduate

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