Personal Assistant, Admin Clerk, Receptionist
Resume:
CURRICULUM VITAE
CISKA STEENKAMP
CV Ciska Steenkamp
Page 2
Dear Mr / Mrs
CV FOR YOUR ATTENTION
I would like to apply for the specified position advertised / by personal reference.
I have a thorough knowledge of the following operating systems: Microsoft Windows 7, Microsoft Windows XP, Microsoft Windows Vista, Computer Languages: HTML (Understanding knowledge) and Software: Microsoft Office 2003-2013 (Word, Excel, PowerPoint, Access), Mail Clients (MS Outlook, Gmail), Internet Browsers (MS Internet Explorer, Mozilla Firefox, Chrome), Photoshop CS5 and Lightroom.
My best personal traits are planning, working independently and teamwork. I have good leadership abilities, attention to detail, organization and problem solving, a quick learner and very hard working.
Thank you for the opportunity of applying for this position and the consideration of the application as a possible appointment to join your company. Yours faithfully
Ciska Steenkamp
Ciska Steenkamp
079******* • *******@*****.***
PO Box 356; Randvaal; 1873
CV Ciska Steenkamp
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1. PERSONAL INFORMATION
SURNAME Steenkamp
NAME Ciska
I.D NUMBER 960***********
GENDER Female
NATIONALITY South African
RACE White
LANGUAGES Afrikaans, English, Dutch
DRIVERS LICENSE Code B/08
2. PERSONAL PROFILE
I am a confident, self-reliant, individual who works efficiently in a team. I am not afraid of making decisions. I am driven by challenges. Attention to detail, planning, organization en punctuation are implemented in my everyday work and personal life. I follow the rules and take responsibility for my own work. I have an artistic appreciation, good listening skills and have good teamwork abilities such as giving and receiving instructions. I am eager to learn and am very understanding due to my curiosity of new things. Ciska Steenkamp
079******* • *******@*****.***
PO Box 356; Randvaal; 1873
CV Ciska Steenkamp
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3. ACADEMIC BACKGROUND
1. High School Qualifications
SCHOOL High School Dr. Malan
HIGHEST STANDARD Grade 12
YEAR COMPLETED 2014
SUBJECTS Afrikaans – Home Language
English – First Additional Language
Life Orientation
Mathematical Literacy
CAT
Geography
Biology
ADDITIONAL ACTIVITIES: Speech & Drama
Athletics
Photography
4. INTERESTS
Traveling, art, music, poetry (I publish online: Cosmo funnel and All Poetry, as well as comment and edit) films, photography, spending time with family and friends, going to the gym and staying fit. (I’m definitely a dog person)
5. ACHIEVEMENTS
Nutrition course at Shaw Academy
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6. WORK EXPERIENCE
1. Just Property Vaal Triangle – April 2018- Current I am currently employed at Just Property as a receptionist, secretary and agent support. My duties are the following:
Administration:
Taking messages and forwarding phone calls via switch board
Managing e-mails
Approval of courier deliveries
Photocopy and fax documents
Order office supplies as well as stock take
Frequent database information capturing and updating
Preparing Landlord and Tenant contracts
Filing
Schedule meetings
Greeting and assisting clients
Scheduling follow up appointments
Answering phone calls, dealing with enquiries as well as providing the correct information when requested
Administration / Receptionist duties
Agent Support:
Digi Docks (Contracts)
Updating Fusion (Advertisements)
Listing properties
Updating Social Media accounts
Interim Inspections
Following up on Renewals of lease
Following up on landlords and tenants
Switch Property Training
2. ACTS – January 2017- February 2018
I was employed at ACTS as a receptionist and personal assistant, assisting in general administration and client liaison:
Administration:
Taking messages and forwarding phone calls via switch board
Managing mails, incoming mails, preparing outgoing mails for pick up or courier
Approval of courier deliveries
Photocopy and fax documents
Order office supplies as well as stock take
Update databases and organizing mails
Preparing calibration certificates
Filing
Organize meetings
Greeting and assisting client
Schedule and following up on appointments
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Answering phone calls and dealing with enquiries as well as providing the correct information as per request
Administration and supervision of exams
3. Photography - Current (Part time)
As a part time photographer, my duties are the following:
Self-marketing.
Procurement and research on new software and equipment.
Self-managing and execution of photo-shoots with a personal assistant if required.
The use of post processing software to acquire desired affects and finishes.
Printing of client preferred photos
.
4. SapphyTech IT Specialists (General Administration) - February 2015- Current Assisted at SapphyTech IT Specialists in General Administration and Client Intel – Commission based: Administration:
• Arranging meeting and scheduling callouts with Technicians.
• Following up with clients for customer care.
• Ensure deadlines are met.
• Ensure Tickets stay within Service Level Agreement.
• Assist with general queries for IT Support portfolio. Client Intel:
• Gather information regarding possible new clients in need of IT Assistance.
• Set up meetings for new clients with Head of Technical Team.
• Technician Time Management for new clients & Ensuring workload stays below 67%. 5. Au Pair at Nedsa Au Pairs (Netherlands) - May 2016- September 2016 I was an Au Pair in the Netherland and my duties were the following: Cooking, cleaning, washing, ironing, playing with child such as arts and crafts, playing with toys, taking him to bed, bathing him, taking him to school and after school activities, doing shopping for household. 6. Waitress (Porky’s Waterfront (Richards bay) ) - December 2015– February 2016 I was employed at Porky’s Waterfront (4 Star Restaurant) as a waitress and my duties were as follows: Waitering:
• Welcome Customers and lead them to their reserved tables.
• Advertise the Special of the day.
• Serve customer requests for foods and drinks.
• Follow-up to ensure customers are satisfied, after each serving.
• Assist customers with various payment methods, such as Tab, Cash & Debit/Credit transactions.
• Table clean-up and Preparation for next Customers.
• Clean-up Duty after services.
• Set up of restaurant in mornings and after closing time. CV Ciska Steenkamp
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Bartending:
• Take Drink Orders.
• Make various Drinks.
• Tip Handling.
• Tab Keeping.
• Cash-up Duty after services.
• Cash/Debit/Tab Transactions.
7. Edu Play (Assistant Manager / Administrator and Receptionist) - June 2015 – November 2015 I was employed at Edu Play, performing Managerial and Administrative Tasks for Edu Play, X-cite Galore & Mr DVD (Kookrus), and my duties were as follows:
Management:
• Managing Edu Play employees.
• Ensure that everything is up to date, that includes work, stock taking, ect.
• Ensure shelves are neatly packed, customers are being helped; float is correct, Mr DVD’s new released movies are up to date as well as packed away.
• Payroll & Rep Commission
• Customer Service Skill Transfer.
• Handle escalated matters.
• Manager’s 2IC during leave.
Administration:
• Taking minutes
• Sending emails
• Planning and organizing
• Taking messages and making calls
• Liaise with Customer & Partner base
• Record keeping of finance, slips, paperwork, call sheets, quotations, etc.
• Taking stock
• Update call sheets
• Making copies and printing.
• Financial transactions.
• Sending quotations.
8. Irish Harp (Waitress) - January 2015- April 2015 I was a waitress at Irish Harp and my duties were as follow: Waitering:
• Welcome Customers and lead them to their reserved tables.
• Advertise the Special of the day.
• Serve customer requests for foods and drinks.
• Follow-up to ensure customers are satisfied, after each serving.
• Assist customers with various payment methods, such as Tab, Cash & Debit/Credit transactions.
• Table clean-up and Preparation for next Customers.
• Clean-up Duty after services.
• Set up of restaurant in mornings and after closing time. CV Ciska Steenkamp
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Bartending:
• Take Drink Orders.
• Make various Drinks.
• Tip Handling.
• Tab Keeping.
• Cash-up Duty after services.
• Cash/Debit/Tab Transactions.
9. Twin Family River Estate (Catering) - September 2012 – April 2014 I worked at the Twin River Family Estate as a Receptionist, Cater, Waiter, Child Minder & Bar Tender and my duties were as follows:
Catering:
• Wedding & Functions Décor.
• Venue Setup; tables, decor, food.
• Party Planning, such as Birthdays, Picnics & Year-end.
• Hot & Cold Beverage Station.
• Desert Station.
• Welcome Station.
Waitering:
• Welcome Customers and lead them to their reserved tables.
• Advertise the Special of the day.
• Serve customer requests for foods and drinks.
• Follow-up to ensure customers are satisfied, after each serving.
• Assist customers with various payment methods, such as Tab, Cash & Debit/Credit transactions.
• Table clean-up and Preparation for next Customers.
• Clean-up Duty after services.
Bartending:
• Take Drink Orders.
• Make various Drinks.
• Tab Keeping.
• Cash/Debit/Tab Transactions.
• Making cocktails.
Child Minding:
• Arrange Entertainment for Children, ages 6 – 12 years; Painting faces, drawing, playing games, catching bunnies,
• Minding Children 2-5 years.
• Sitting Babies 3months – 1 year.
10. CATS PROMOTIONS
I worked at CATS promotions, promoting and selling alcohol.
Advertising alcohol
Promoting and celling alcohol- shots
Red squares,
Savannah, etc.
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7. REFERENCES
1. SapphyTech IT Specialists; Bryan Britz; 072******* 2. Irish Harp (Meyerton); Rochelle Steyn (Manager); 082******* 3. Twin River family estate; Sherry Sargent (Current Manager); 082-***-****; Shayna Brider (Employee); 061*******
4. Cancun Spur Meyerton; 016*******; Tanya (Manager) 5. Xcyte Galore, Mr DVD, Edu Play; Susan; 078******* 6. CATS promotions; Karen; 083*******
7. Porky’s Waterfront; Dondald (Owner); 082457791; Lucky (Sushi chef); 060*******
8. Child Court & Au Pair; Tanya Britz; 076*******
Nicki van Heerden ; 083*******
9. ACTS ; Marcel van Heerden; 082*******
10. Just Property; Brigitte : 082*******
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