KIMBERLY PENRICE

Winsted, CT *****

SUMMARY:

Administrative Clerk with experience in various office procedures including record keeping; inventory control, archiving, filing systems maintenance, and disposition.

Strong proficiency in MS Office programs especially Word, Excel, and Outlook.

Clerical and administrative support including printing, copying, filing, scanning, data entry, accounting, and faxing as part of general duties.

SKILLS:

Microsoft Word, Excel, Access, PowerPoint, Outlook, QuickBooks, Remedy, RSA Server, Lotus Notes, AS400, SAP, typing (70+ wpm), Data Entry (10,000+ kph with 99% accuracy), 10-Key, Customer Service, Billing, Clerical and Administrative, Excellent Written and Verbal Communication, Detail Oriented, Filing, Copying, Scanning, Team Player and Ability to Work Independently, Inbound/Outbound Call Center.

PROFESSIONAL EXPERIENCE:

Perry Technology June 2018 - Aug 2018

Vendor Relation Management Coordinator

Maintain scheduling portal

Vendor liaison

Building and Maintaining spreadsheets

Interfacing with scheduling team

Coordinating drivers on daily basis

Other tasks as needed it.

TechProvider; EPRI Feb 2018 – June 2018

Administrative Assistant (Part-Time)

Provide administrative support including word processing, slides and presentations and production of reports.

Draft correspondences and other formal documents

Plan and schedule appointments and events

Greet and assist onsite guests

Answer inbound telephone calls

Develop and implement organized filing systems

Develop and maintain the database of important contacts/contracts.

Track and follow-up on various action items to insure schedules and due dates are met.

Including shipping and receiving of packages.

Coordinate calendars to manage priorities and avoid conflicts.

Track financial (and budget) information.

Assist in the creation / implementation of processes to support the organization.

Order office supplies.

Develop and maintain file systems.

Schedule and coordinate meetings and conference rooms

Ultimate Nutrition Sep 2017 - Dec 2017

Document Control Specialist

Created and updated SOPs, Specifications, Lab Testing Reports, and Stability Data Sheets through Document Change procedures.

Proofread revised documents, ensuring accuracy and compliance with SOPs and other controlled documents.

Reviewed production batch records against existing Master Records, identifying any inaccuracies and inconsistencies.

Maintained all confidential files in a secure system.

Assigned tracking numbers and distribute documents with appropriate disclosures both internal and external.

Completed other related duties as assigned.

Created and updated MMRs, batch records, and associated documents for production runs.

Maintained the company’s electronic and hard copy Training Records.

Maintained the company’s electronic and hard copy document files.

Maintained the Document Control warehouse archive area.

Assigned tracking numbers and distribute documents with appropriate disclosures both internal and external.

Completed other related duties as assigned.

Aerotek, Konica Minolta Apr 2017 - May 2017

Customer Relations Coordinator

Heavy customer contact.

Scheduled deliveries, pickups and moves for printers.

Internal contact with Logistics personnel, Sales Team and Admin.

Processed communication to customers,

analyze applications Typing/Data-Entry

Emailed customers for additional information and other tasks as needed.

accurate data input.

Proficient with Microsoft office suite software

Kelly Service Jun 2016 - Dec 2016

Client: Chubb

Paser

Provided support to auditors.

Reconciled invoices utilizing Excel for math errors.

Communicated professionally with law firms, examiners and auditors.

Typing/Data-Entry.

interacted effectively at various levels within the corporation and with law firm personnel

Processed communication to customers, analyzed applications.

Emails to customers for additional information and other tasks as needed.

Experienced in accurate data input.

Proficient with Microsoft office suite software.

OCR documents to make them readable.

GDKN Corporation Nov 2015 - Mar 2016

Client: Eversource, Hadley MA

Administrative Assistant

Supported Distributed Generation Team by handling requests for external and internal customer information, Email, telephone and fax inquiries.

Provided general office support.

Reviewed and processed simplified interconnection applications.

Processed communication to customers, maintained and updated new and existing interconnection files, analyze applications Emails to customers for additional information and other tasks as needed.

Proofread applications for completeness.

Ability to balance high volume of data entry and resolution.

Efficiency, attention to detail and high level of accuracy.

Self-starter with strong analytical and problem-solving skills.

Effective time management skills.

Capable of dealing with multiple internal and customers.

Experienced in accurate data input.

Proficient with Microsoft office suite software.

Knowledge with SAP software.

Ability to work independently.

Muli-task multiple priorities.

Proficient with Microsoft Excel and Word.

Spherion

Client: Eastman Chemical, Indian Orchard, MA Sep 2015 - Nov 2015

Administrative Assistant

Opened incoming invoices and date stamp them.

Checked the Purchase Order number on the invoice in SAP to determine approver and other relevant information.

Prepared invoices, reports, memos, letters, financial statements, and other documents.

Uploaded scanned invoices and enter information into invoice system.

Forwarded invoices to the approver.

Mailed approved invoices to Accounts Payable for payment.

Tracked invoices out for approval and out for payment

Matched invoices to checks, obtain all signatures for checks and distribute checks accordingly.

Responded to all vendor inquiries.

Reconcile vendor statements, research and correct discrepancies.

Ability to balance high volume of data entry and resolution.

Efficiency, attention to detail and high level of accuracy.

Self-starter with strong analytical and problem-solving skills.

Effective time management skills.

Capable of dealing with multiple internal and external (domestic/international) customers.

Experienced in accurate data input and general invoicing and payment regimes.

Proficient with Microsoft office suite software.

Knowledge with SAP software.

Ethos Energy Group TC Inc, Chicopee, MA Jun 2013 - Apr 2015

Accounting Support

Reviewed and coded all incoming invoices.

Audited and approved all expense reports.

Reconciled invoices.

Prepared invoices, reports, memos, letters, financial statements, and other documents.

Developed a basic understanding of the product(s) and/or service(s) and interacts with internal and external clients to provide support.

Received, sorted and distributed, incoming and outgoing mail.

Performed filed and file maintenance.

Performed basic research.

Followed established procedures.

Matched invoices to payments made by vendor.

Respond to all vendor inquiries.

Reconciled vendor statements, researched and corrected discrepancies.

Assisted in month end closing.

Updated receivables by totaling unpaid invoices.

Ability to balance high volume of data entry and resolution.

Efficiency, attention to detail and high level of accuracy.

Self-starter with strong analytical and problem-solving skills.

Effective time management skills.

Capable of dealing with multiple internal and external customers.

Experienced in accurate data input and general invoicing and payment regimes.

Proficient with Microsoft office suite software.

Randstad, Chicopee MA Apr 2013 - Jun 2013

Client: Ethos Energy Group TC Inc.

Accounting Support

Processed all incoming invoices

Audited and approved all expense reports

Reconciled invoices

Journal entries

Developed a basic understanding of the product(s) and/or service(s) and interacts with internal and external clients to provide support.

Received, sorted and distributed, incoming and outgoing mail.

Performed filing and file maintenance.

Ability to balance high volume of data entry and resolution.

Efficiency, attention to detail and high level of accuracy.

Self-starter with strong analytical and problem-solving skills

Effective time management skills.

Capable of dealing with multiple internal and external customers.

Experienced in accurate data input and general invoicing and payment regimes.

Proficient with Microsoft office suite software.

DiverseGOV, Amherst MA Feb 2013 - Apr 2013

Client: US Department of Agriculture

General Clerk III

Received payment log from Programs/FNM person responsible

Pulled contract folders awaiting payments from FNM office.

Performed second-level review with appropriate check list for quality assurance on all submitted

Documented for payment.

Contacted Field Office for missing documents, if necessary, or used ProTracts to print missing documents.

Document certification of checklist in appropriate format (this will be done in ProTracts in theNear future), currently by signing the checklist and dating.

Contacted Field Office that checklist has been completed and payment may be approved.

Printed 1245 form with approving officer’s e-signature, re-file contract folders in FNM office

Performed filing and file maintenance.

Retrieved and sent fax, and copies.

Performed data entry and standard processing functions

Reviewed processed documents/files for accuracy and completeness.

Clarity imaging, Springfield MA Oct 2011 - Aug 2012

Help Desk Analyst Call Center

Processed work order.

Answered incoming calls 50-70 calls daily.

Dispatched service request.

Troubleshot printer.

Closed service request, Processed Quotes.

Clerical.

Efficiency, attention to detail and high level of accuracy.

Self-starter with strong analytical and problem-solving skills.

Effective time management skills.

Capable of dealing with multiple internal and external customers.

AT&T/Cigna, Bloomfield CT Aug 2008 - Oct 2009

Client: Rose International

RSA Token Administrator

Managed RSA Token assignments and distribution.

Used multiple applications and databases added/updated or removed customer Employees and their RSA token access devices.

Inventoried and mailed to customers.

Responsible for returned tokens and insuring those accounts were terminated by security org.

Maintained monthly token reports.

Responded to daily email and created welcome email to new users.

Produced user reports.

Assisted or led various special projects as needed.

High-level client contact and exposure to sensitive information, and Diplomacy and judgment.

Used administrative and analytical skills.

Used my knowledge of a variety of software programs.

Supported team.

Reinitialized, and monitored User ID’s, passwords, system accounts, and access

codes in a secure manner in alignment with corporate standards, policies

and procedures.

Attend meetings as required

Efficiency, attention to detail and high level of accuracy.

Self-starter with strong analytical and problem-solving skills.

Effective time management skills.

Capable of dealing with multiple internal and external customers.

Experienced in accurate data input.

Tri-Com Consultant, Windsor, CT Oct 2007 - Apr 2008

Client: Trumbull Service

Temporary Billing Agent

Researched checks, made daily deposits.

Updated checks received log daily.

Provided billing support.

Researched accounts, sorted workloads based on items such as size off balance and activity type.

Deposited vender management accounts weekly, email, plus back logs of any.

Activities that have not yet been addressed and filing.

Johnson Hill Staffing, Chicopee, MA May 2006 - Nov 2007

Client: US Tsubaki Automotive

Document Control Assistant

Created monthly and weekly excel reports.

Clerical Operated general office equipment including copiers.

Tracked and distributed forms to the appropriate people, created monthly data reports, entered customer shipments into binders.

Operated general office equipment such as copiers and scanners.

EDUCATION:

Holyoke Community College (online)

Associates Degree - General Office Administration

2009 courses included class on MS Excel 2007

Southern New Hampshire University

Bachelors Science - Business Administration, 2015 – Pursuing online

Morse School of Business, Hartford, CT

General Office Administration Certificate

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