Administrative Assistant Manager

Emily Ching Yan Young

**** ***** *****, *** ****, CA 95117

Phone: 808-***-****

E-mail: ***********@*****.***

Education

Santa Clara University September 2014 – M arch 2018 Environmental Science Major with Political Science Minor Previous Work Experience

Eugene K.L. Young, O.D., Inc D esk Receptionist July 2014 – September 2014

●Managed front desk and reception area, including greeting patients and responding to telephone and in-person requests for information

●Helped patients check in and fill out contact information and past medical history as well scheduling future appointments

●Kept patient and insurance files organized and up to date Pacific Islands Institute O ffice I ntern July 2015 – September 2015, July 2016 – September 2016

●Given full autonomy in Organizing company paper files and online database

●Collaborated alongside management and the administrative team in preparation for upcoming tour programs

●Researched and contacted vendors for tour groups to visit

●Support executives and handle extra projects as needed Veggielution F arm Intern J une 2017 – September 2017

●Worked with Farm manager and other interns to harvest, plant, and maintain a 6 acre farm

●Learned about sustainable organic farming practices and drip irrigation strategies

●Collected quantitative harvest data to help identify opportunities to increase farm yield Santa Clara University Post Office S tudent Manager September 2015 – June 2018

● Organized 200-500 packages per day to establish an efficient flow of delivery to students

● Trained other students employees to manage daily tasks efficiently and quickly

● Worked closely with the Director of University Support Services to troubleshoot problems

● Identified opportunities and created solutions for improvement of productivity within the office

Skills

● Reliable working independently as well as with a team

● Effectively identify and resolve problems using available resources

● Demonstrates good judgment and the ability to express thoughts clearly and simply

● Eager to learn and apply necessary skills in any work environment