April E. Jones
Alluvion Staffing/Proficient Auto Transport 05/14/18 – 09/04/18
Quality Damage Control Specialist
Managed and oversaw the claims process for car hauling.
Managed the reporting of damages to the cars, dealing with the manufacture with on reimbursements or payoffs.
Worked the prevention programs to eliminate damages
Communicated with 5 major auto manufacturers – regarding current and outstanding damage claims
Disputed claims, negotiated claims, accepted/denied claims in accordance with manufacturer and Proficient guidelines
Oasis Staffing/Dade Paper 05/01/2017 – 05/14/18
Provided administrative support within the Purchasing Team
Maintained accurate and up-to-date files and records on: Open Purchase Orders Supplier and Item Records Item Locations Products Bills of Material
In-transit Inventory Collaboration with freight forwarders and transportation providers to ensure proper routing, handling and delivery of materials, goods, and supplies in most economic manner
Efficiently maintained accurate files and records concerning cost and delivery of standard and expedited shipments
Consistently provided updated reporting on delivery of standard and expedited shipments weekly to purchasing team, sales team and management
Placed orders from approved suppliers, verify pricing, required quantities, product availability, required delivery dates, and best shipment methods
Reviewed and verified vendor invoices, pack lists, bills of lading to ensure accuracy and compliance with company policies and standards
Contacted vendors by telephone or email to ensure customer orders are expedited as necessary
Facilitated team cohesiveness to achieve company and departmental goals
AFS Logistics 10/2006 – 08/2016
Claims and Transportations Support Assistant
Entered Loss & Damage Cargo Claims Data into the AFS OSD Pulse System upon
receipt from AFS Clients.
Submitted Loss & Damage Cargo Claims to various carriers from the OSD Pulse System that were previously entered by AFS claims representative or AFS Client.
Updated OSD Pulse System to reflect current Status of Submitted Loss & Damage Claims.
Coordinated with Client and Carrier on claim dispute resolution/mitigation.
Updated Loss & Damage Cargo Claims payment status which included mailing checks received from carriers to AFS Clients.
Researched and resolved payment discrepancies.
Maintained and managed excel spreadsheets for follow up actions on cargo claims.
Assisted in creating Requests for Proposals for new clients.
Meridian Automotive 01/2004 - 04/2006
Shipping and Receiving Supervisor
Supervised and directed workflow of forklift operators loading and unloading trailers daily.
Supervised and directed workflow of warehousemen during shipping, receiving, stocking, and inventory of items sent out, received, stored, and counted.
Directed the workflow of shipping GM products from Meridian Automotive to GM facilities (both locally and to Mexico).
Prepared and submitted requisition orders for office supplies and other company materials.
Ensured that outgoing shipments were properly packaged and labeled before coordinating the pickup of the shipment with various Third-Party Logistics carriers.
Prepared Bills of Lading and Invoices as required for all outgoing shipments.
Entered all shipping and receiving data into Meridian Automotive System AS400 WMS.
Collaborated with General Motors and Meridian production shift supervisors to identify upcoming needs and changes to their supply requirements.
Maintained time cards and safety records for four full time employees and temporary employees (as required).
Counseled and provided feedback to four employees prior to required annual peer reviews.
Reviewed and edited orders, determined availability of requested items and associated replacements/substitutes, and coordinated shipment information.
Performed inventory reconciliation by investigating and resolving discrepancies, initiating inventory comparisons, making recommendations in denials and cancellations, and following up on redistribution orders.
Processed customer requirements, including managing local manufacture and local purchase maintenance requests, and emergency related issues for General Motors Automotive Corporation.
Participated in material management meetings, offering information on processing of Meridian Automotive managed items.
Embry Riddle Aeronautical University Daytona Beach, FL United States
Master's Degree 10/2016
Major: Logistics and Supply Chain Management
Troy State University Montgomery, AL United States
Bachelor's Degree 07/2003
Major: Business Administration - Human Resources
Certifications and Proficiencies
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point,
Military Awards are listed on DD214