MIS/M, PSM I, BoS
Boiling Springs, SC
Results-oriented IT professional searching for the opportunity to employ technical, business, soft skills, & experience to enhance the productivity, culture, & bottom-line of an IT organization that values staff’s participation, creativity, career development, & social responsibility.
SCRUM Master/Project Manager (PM)/Deputy Project Manager/Team Leader
Sr. Lead Analyst/Developer/Software Engineer
Engineer in Comms. & Electronics with a Master of Information Systems/Management (MIS/M) degree
Certified Professional SCRUM Master, PSM I by Scrum.org.
27+ year experience with the entire Software Development Life Cycle (SDLC) & Project Life Cycle (PLC)
Vast experience with remote & asynchronous work environments in multifunctional & multicultural settings
Proven expertise with the System Reports lifecycle. Crystal Reports expert (20+ years), SSRS, & others.
Performed the analysis, design, architecting, development, maintenance, conversion, & retirement of medium to large mission-critical systems in a variety of industries such as legal, aerospace, financial, recycling, retail, cabling, mental health, tax & accounting, & others
Architected medium/large DBs with most popular midrange RDBMS: SQL Server, DB2400, & Oracle.
Exceptional analyst, developer, researcher, & technology evaluator with strong object orientation skills
Outstanding soft skills such as multilingual capabilities: Spanish, English, French, German & Italian.
Skilled on various SDLC methodologies, i.e. Waterfall & Agile/SCRUM.
Veteran on Requirements Analysis & Engineering. Introduced & Formalized Requirements Engineering on multiple IT organizations
Outstanding presentation & communication skills. Organizer and speaker on multiple International Conferences and Professional Events
Speaker/mentor/educator with international experience
Initiator of formalization initiatives. Lead Project & Design Documentation creation, maintenance, and standardization
High culture awareness & experienced with multi-cultural, multi-departmental, & interdisciplinary groups
Lead integration, participation, & direction in physical & virtual –online- settings. Team initiator & facilitator
CA Plex expert & creator of Plex World (CA Plex & related technologies portal, http://www.plex-world.com/)
Superb organizational & time management abilities. Wide experience with Professional Services organizations
Highly creative. Avid reader and learner
Solid work ethics, strong critical thinking abilities, excellent interpersonal skills, & goal orientation
Web sites designer & developer
Initiator, creator, & administrator of Social Networks User Groups
January 2015 - Present CM First Group. Sr Consultant / Nearshore Team Lead / Support Manager
Senior-level consultant, Team Lead, and SCRUM Master on development and modernization projects of mission-critical systems with CA Plex and related technologies including CM First Group's solutions such as CM WebClient/CM WebClient Mobile, CM HSync, CM MatchPoint, and CM M3 as well as partners' technologies such as Smart Bear TestComplete.
Team lead for Nearshore operations
Support Requests Manager
Manager for QA/Testing Initiative
Working on projects for English-speaking, Spanish-speaking, and French-speaking IT organizations in the Americas and Europe as well as customers across the USA.
Trainer and mentor on customers' projects and modernization initiatives. Prepared and conducted training and mentoring agendas in English, Spanish, and French as well as being liaison for international teams.
Organizer and speaker for International CA PLEX / 2E User Conferences and related events
Major accomplishment: Performed dual roles of Sr Analyst/Developer & PM/SCRUM Master/Team Lead allowing CM FIRST to operate complex technological projects across international boundaries with a small team achieving deals with a 70% benefit
July 2011 - Dec 2014 Wolters Kluwer, CCH. Sr. Analyst / Developer
Lead as analyst developing technical & functional documents for 2 development teams for conversion of existing mission-critical client/server systems to web platforms
Sr. developer for new web systems' components such as SSRS Reports & Server processes.
Managed SSRS infrastructure for 2 mission-critical systems
Converted 2 existing C/S Systems in C++ to C# using CA PLEX
Converted legacy C++/C# to SQL Server during creation of a web systems initiative. Additional technologies/tools used: iSeries, XML, TeamCity, PDF, Beyond Compare, VBScript., CC.NET, Win Server and Services, and others
Participated & facilitated the formation of an agile dispersed team (USA / India) & promoted multiple formalization initiatives
Lead maintenance of TIPS mission-critical client/server system (C# / SQL Server)
Performed all duties 100% remotely with commanding and leading expertise in synchronous & asynchronous collaboration
Major accomplishment: Worked Sr. analyst / developer for the migration of two large mission-critical client/server systems to web platforms under a 100% telecommuting format saving costs operating with a small team
Jan 2005 - Jun 2011 CSDC, formerly: Professional Computer Software Services. Software Engineer.
Lead the research, development, maintenance, & enhancement of mission-critical legal systems PCSS offers
Took charge of the design, construction, & maintenance of medium to large databases (800+ tables). Client/Server (C/S) systems with Windows C++ clients running against midrange servers Windows NT/SQL Server & iSeries (AS/400, system i).
Executed Project Management (PM) activities such as the creation of Project Plans, Work Breakdown Structures (WBS), Statements of Work (SOW), System Requirements Lifecycle Management, product analysis & evaluation, definition & establishment of best-practices during the entire software development cycle, staff candidate’s evaluation, among others
Performed the entire System Reports Lifecycle using Crystal Report including staff and clients training
Managed work reconciliation for dispersed development teams in US, India, & Canada via 100% remote presence
Converted & assimilated customer data for integration with JEMS Systems. Lead ETL initiatives.
Developed all Systems' ERDs (Entity-Relationships Diagrams) with Visio & other diagramming tools
Conducted Crystal Reports (V10) training during PCSS User Conference 2004
Major accomplishment: Lead the formalization of all internal processes & procedures defining PCSS’ maturity
Sept 1997 – Jan 2005 DP Solutions. Application Consultant
Analyst/Developer for AETNA (Mental Health). Lead creation of data conversion functions & interfaces
Analyst/Developer for SIECOR (Cabling). Analyzed/designed DB for the Data Consolidation Project. Assimilated existing DB2/400 tables & integrated them into project with references & relationships resolution. Lead creation of System Reports. Created test data for entire system. Formalized & wrote System Documentation & Design Specifications
Analyst/Developer for HUMAN AFFAIRS INTERNATIONAL (Mental Health). Created the C/S System Access Management System for Windows (AMSW). Created System Reports & test data for the entire system
Analyst/Developer for CARAUSTAR INDUSTRIES (Recycling). Developed the C/S system Recovered Paper Procurement System (V2R0 through V3R1). Built transfer functions from DB2 to AS/400. Performed DBA role. Lead System Reports lifecycle. Converted & upgraded legacy systems' reports to Crystal Reports. Provided remote technical support to users as last engineering tier
Analyst/Developer for GULFSTREAM AEROSPACE (Aerospace). Developed the Aircraft Discrepancy Tracking System (ADTS). Converted existing C/S application running on UNIX to C/S with an AS/400 server. Created System reports. Assisted diverse DBA Tasks. Performed business & systems modeling for new development projects. Developed the C/S projects Contract Work Authorization(CWA) & Field Service Network(FSN)
Analyst/Developer DP SOLUTIONS (Retail). Time estimated Cool: Plex development projects. Developed InVision (Help Desk System) as C/S application & Web client. Analyzed/Developed DP Solutions' Webstore & variations to sell to multiple customers. Developed Project FuelTax Shell, a conversion/enhancement of legacy C/S including full assimilation & normalization of an existing DB with data preservation
Major accomplishment: Extended the lifecycle of DP Solutions' Professional Services Division by fulfilling R&D/AD roles.
Nov 1996 – Aug 1997 Two Thousand Years. Application Consultant
Developed the Reports Subsystem for AMERICAN EXPRESS, project Global Pilot Platform
Major accomplishment: Integrated Crystal Reports technology with CA PLEX IDE, providing a modern UX, & took over GPP's reports lifecycle consolidating and standardizing the reports’ design
Jul 1995 – Oct 1996 Soporte Técnico Interactivo, S.A. de C.V. (MEXICO). Application Consultant/Technical Support Specialist
Developed C/S applications for accounting & inventory controls. Supported marketing staff with OBSYDIAN presentations & as conference lecturer. OBSYDIAN technical support staff trainer. Created models for pilots for Hasbro de Mexico, Danone, Bancomext, Palacio de Hierro, Nhumo, Banorte, Quimica Hoesch, & others
Major accomplishment: Helped STI introduce the cutting-edge ARAD tool CA PLEX, then OBSYDIAN, to Mexican market positioning STI as a technological leader
Oct 1995 – Oct 1996 Foreign Languages Center of University E.S.I.M.E. (MEXICO). Professor. French as a Second language
Apr 1993 – Sept 1995 Escuela Militar de Oficiales de Sanidad (MEXICO). Professor. Computer Science & Mathematics for military cadets
Jan 1990 – Sept 1995 Foreign Languages Centers: Centro de Lenguas Extranjeras de E.S.I.M.E. & Centro de Lenguas Extranjeras E.S.I.M.E. (MEXICO). Professor. English as a Second Language teacher (ESL)
Feb 1993 – Sept 1993 Instituto Politécnico Nacional Local Area Network (MEXICO). IT Technical Support. Local Area Network staff.
Jan 1990 – Jan 1993 Instituto Politecnico Nacional (MEXICO). Researcher. Engineering projects for the Instituto Politécnico Nacional (National Polytechnic Institute)
Jan 1987- Jan 1988 Services Center of Instituto Mexicano del Seguro Social (MEXICO). Technical Support.
Feb 2010 – Sept 2010 Winegard. Software Engineer
100% remote development & consulting for the creation of ERP’s System Reports using Crystal Reports XI, SonicWall Global VPN Client 4.2.6.0305, Microsoft's RDC, & miscellaneous Office applications.
Major accomplishment: Rescued runaway project by reverse engineering 3rd party reporting solution
Dec 2008 – Sept 2009 Eaglesun Systems. Software Engineer
100% remote work to research, develop, maintain, & enhance the Tribal Assistance System (TAS) as independent consultant
Major accomplishment: Became the 1st remote staff Eaglesun had & introduced remote participation methodologies
March 2008 – Sept 2008 Robert Half Technology. Consultant
100% remote development & consulting for creation of ERP’s System Reports for client CREFORM (www.creform.com) using Crystal Reports XI, Cisco VPN Client, VNC Viewer 4, & EPICOR Vantage 8.03.404A
Major accomplishment: Took charge of the entire system ERP's reports lifecycle allowing client to rely on a single resource to cover all reporting needs and cutting maintenance costs
Additional Professional Activities
Speaker. Organized and Presented sessions in English & Spanish in the 4th CA 2E/Plex Worldwide Developer Conference (Miami, FL, Sept. 23-25, 2009). Presented session for SouthEast Plex User Group Meeting (CA Offices in Charlotte, November 15th, 2007). Presented Sessions in CA 2E/PLEX 2013 Worldwide Developer Conference (New York) and 2017 Worldwide International Conference (Miami, FL)
Web Portal Creator. Development of PLEX WORLD, portal with OBSYDIAN, Cool: Plex, ADVANTAGE Plex, & related technology information: technical tips, events, etc.
Technical Writer. Collaboration with technical notes on the OBSYDIAN Developers Journal
Facebook Group Administrator: PLEX EN CASTELLANO. Group for international Spanish speakers of CA PLEX
University Of Phoenix (USA). Master of Information Systems/Management MIS/M. GPA 3.97/4. Masters.
Instituto Politecnico Nacional (MEXICO). Communications & Electronics Engineering. GPA 3.7/4. Bachelor of Science.
Instituto Politecnico Nacional (MEXICO). Electricity Technician. Associate of Science.
Non-degree studies / Certifications
Professional SCRUM Master I. https://www.scrum.org/user/242505.
PLURALSIGHT. Multiple certificates for Web Applications Security, Azure, SQL Server Administration, Reporting, and Encryption, and Ruby on Rails
CORESOFTWARE/CRYSTALUSER.COM. Crystal Reports Design 9.0 Advanced
SOFTDESIGN (USA). Application development with Websydian
Instituto Politecnico Nacional. Data structures in C, Clipper, & Programming
IT Organizations: IBM, GRUPO RED-COM, & E.S.I.M.E. U.C. (MEXICO). 3 conferences cycles on Computing & Telecommunications technologies
Foreign Language Institutes: LONGMAN de México, C.E.L.E.X. U.C., C.E.L.E.X. U.A., & French Embassy
12 seminars & congresses for English & French Teachers
Foreign Languages Centers E.S.I.M.E. U.C. & E.S.I.M.E ZACATENCO (MEXICO). English, French, & German languages. Basic, Intermediate, Advanced, & Specialization studies
Instituto Politecnico Nacional - LAN (MEXICO). Software management & programming languages
Instituto Politecnico Nacional (MEXICO). 3 congresses for academic researchers
ARAD / CASE IDE: CA Plex -formerly OBSYDIAN, Cool: Plex, Advantage Plex, AllFusion Plex, CA PLEX PRIME - since 1995 (V 1.0 through 7.2.1) including work with 3rd party libraries and technologies such as CM WebClient, CM MatchPoint, CM Hsync, ATOL, ECART, & others
Reports Writers: Crystal Reports V7.0 through XI, SSRS, IQ OBJECTS, Showcase’s Report Writer, & MinePoint (V2.451)
Project Management tools: Microsoft’s Project 2003, Office Suite, & Visio.
Web development: HTML, DreamWeaver, Java applets, Websydian, XML, Ruby on Rails, & RadRails. IIS & OmniHTTP Professional V2.08. Web Security Principles and Techniques. Apache Tomcat. Subversion. Eclipse.
Databases: Microsoft’s SQL Server, IBM’s DB2/400, IBM's DB2 Universal Database V5R0, Azure, Oracle, Microsoft’s Access, MySQL, Sybase, & others. DB Security Principles and Techniques.
DBA Tools: MS SQL Server Management Studio, MS Enterprise Manager, MS DTS Packages, IBM's iSeries Navigator & Operations Navigator for Windows, IBM DB2's Control/Command Centers, SQL Manager 2005 Lite for MySQL
Analysis, data modeling, & diagramming tools: Cool: Biz, eRWin Data Modeler V4.1, Visio, & MindManager
Agile Tools: Rally, Axosoft OnTime, Google Docs, JIRA, Trello.
Automated Testing: Smart Bear Test Complete
Controls: ActiveX, OCX, COM, LeadTools, Amyuni, & ImageMan
Office & productivity: Microsoft’s Office Suite expert (Word, Excel, & PowerPoint), and others
Communications applications: PC-AS/400 (Client Access 400, Rally, & Rumba)
OSs: MS-DOS, 0S/400, Windows (95 through Win10), & Windows Server 2008 R2 through 2016
Browsers/Internet applications: IE, Chrome, Firefox, & others. Internet services. IM applications. IBM's Netfinity FTP & Control Services
Applications packaging & deployment: Installshield, InstallShieldExpress V2.02, Beyond Compare 3.0.
Hobbies & Interests
Fitness and Runner. 5K & Half Marathon.
Musician. Concert Flute & Recorder (tenor & soprano) player