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Customer Service Sales call center

Overland Park, Kansas, 66212, United States
September 13, 2018

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Julie L Gardner-Schlatter

Promotion, Demonstration, Customer Service, Sales Agent


Authorized to work in the United States for any Employer Work Experience

ASM Advantage Sales and Marketing – California – 2008-2014 Promote new product items. Demonstrating and selling technical computers, printers (Epson) Cell phones (Nokia) etc. Demonstrate and educate consumers at retail level. Grocery stores, Best Buy, Walmart, Target, Price Chopper etc.


Zip Fizz Corporation – Colorado Springs, CO August 2015 to February 2015


Demonstrating/promoting and selling vitamin drink. Work independently, set up area, tables, pulled product off shelves as needed, expense account was reimbursed, educated public on features and benefits of the product.


The larger the units sold, more commission was made. Skills Used

Sales and communication ability. Listening and understanding the questions from potential customers, answering with integrity and honesty.

Call Center Agent Wellpoint Blue Cross and Blue Shield Customer Service Agent – October 2014 to October 2015

Inbound and outbound calls assisting members with healthcare benefits, claims, receiving and processing payments, as well as answering and questions the customer/member would have. Accomplishments

Monthly bonus goal and achieved.

Life and Health Insurance Agent, Kansas And Missouri Schlatters Insurance Agency – 2003 – 2011

Dual state license Kansas and Missouri states. Life and Health Insurance Agent. Educate and inform customers/clients of new insurance products available. Negotiator between Insurer and client. Rate, prepare documents, schedule appointments, interact and represent both agency and Insurer as well as client in the most positive way.

Mc Bee Systems INC. – June 1992 to August 1999

Assistant Office Manager/CSR

Seven years, Assistant District Office Manager Customer Service Representative. Responsible Coverage Midwest region five state area. Business checks, professional forms, Referred by banking institutions, businesses. Repeat clientele. Research problem solve inquiries to orders, submit and research grievances, negotiate between sales representatives, plants, clientele. Trained and assisted professional sales representatives. Extremely detailed regarding orders submitted prior to printing. Focused on the remake error prior to sending to plants. Assisted sales representatives with selling, cross selling the product to avoid the sales representatives to return from the field, in which benefited the quota they were responsible to meet monthly.


Customer service sales promotions (10+years), Market Research (Delve Marketing Research (10 + years). Call center agent (20+ years) (Sales experience 15+ years). Awards

Mc Bee Systems (May 1998)

The Kansas City branch was located in Merriam, Kansas. Mc Bee is a check and office forms printing company which was international. Home office located in Parsippany NJ. District offices across the United States and abroad. The Kansas City area was a five state region. Votes of talent and assistance with office as well as other offices throughout the nation as well as assisting home office. Votes and tallies were takin and I won the quarterly event.

Quota was expected by the sales representatives. I was asked to assist the representatives. In which I did everyday and was rewarded for my efforts each month. PTO, bonus ect. Promotions and Sales

October 2008

͞All You͟ campaign associated with demonstrations, promotions, sales abilities. Strong communication skills a must. In public face to face I was to demonstrate, educate and sell the product. A national campaign. I was awarded with the top ten sales promoters in the Nation. Additional Information

Extremely warm upbeat personality. Extremely outgoing, a people person. Energetic, exciting, honest integrity, detailed, multi-tasking worker/Personality.

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