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Customer Service Microsoft Office

Phoenix, Arizona, United States
September 14, 2018

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• Receive facility orders for routine and specialty supplies.

• Create vendor purchase orders via Electronic Data Interchange, telephone, internet, email and fax.

• Expedite open orders, provide customer service and works closely with departments and ven- dors.

• Facilitates product substitutions on back ordered products.

• Verify pricing against contractual agreements and initiate actions to resolve discrepancies.

• Act as liaison between indirect purchasing and accounting department to help resolve any invoicing or purchase order discrepancies.

• Handle routine interactions with raw material suppliers and contract manufacturers and provide a service that is customer friendly.

• Enter purchasing information into accounting system, ensuring accuracy of GL codes and project numbers.

• Research and resolve Invoice, PO discrepancies, coordinate returns, credit memos and vendor return.

Supply Associate BANNER GATEWAY MEDICAL CENTER - GILBERT, AZ 06/2016 - 01/2018

• Partner with Materials Manager in departmental operations.

• Receive deliveries and inspect items for damage or defects.

• Verify accuracy of deliveries and alert the departments (buyers) of discrepancies.

• Maintain Material Safety Data Sheet.

• Monitor PDA machine usage, create utilization reports, consult with clinical supply liaison, moni- tor inventory and par levels.

• Assist with the procurement of special supply needs and equipment.

• Implemented process improvement on daily Cycle monitoring. ERIC NGUYEN 602-***-**** 7810 N 14TH PL APT 2037, PHOENIX, AZ 85020



Seasoned manufacturing and health care professional with over twelve years of experience in fast-paced environments. Strong understanding of procurement and invoice processing functions. Well-cultivated relationship skills with both internal and external customers.


• Microsoft Office and various procurement systems,

• Strong verbal and written communication skills.

• Solid vendor and client relationship focus.

• Certified Six Sigma Green Belt (SSGBC)

Operations Support INTEL CORPORATION - CHANDLER, AZ 07/2015 - 06/2016

• Create and maintain paper and electronic filing systems, including attendance records, corre- spondence, and other records.

• Create schedules and event calendars.

• Coordinate conferences, meetings and special events.

• Supply ordering and distribution.

Stockroom Clerk GE HEALTHCARE PARALLEL DESIGN INC - PHOENIX, AZ 07/2012 - 08/2015

• Ensure accurate inventory through proper database management.

• Manage outgoing and incoming inventory and stocking.

• Create and maintain records in proprietary Access database.

• Participate in Lean Activities and manage metrics. Production Assembly GE HEALTHCARE PARALLEL DESIGN INC-PHOENIX, AZ 04/2006 - 07/2012

• Inspect materials, products and equipment.

• Requisition materials, supplies, equipment parts and repair services.

• Set up and calibrate machines and equipment.

• Recommend and implement measures to engage employees leading to improved production and quality.

EDUCATION Washington High School

TTY Career College, Phoenix, AZ

Vocational Certificate

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