Summary

Over * years of experience in Information Technology and has worked on various platforms and various (technical as well as lead) positions in the field of computer system analysis, development, unit testing, QA testing, deployment, maintenance, troubleshooting, bug fix and end user training.

Skills

Tools DB2, Visual Source Safe, Eclipse, Beyond Compare, Rational Rose, Eztrac,

Database SQL 2000, IBM DB2, Oracle

Language Java

Job Functions Requirement Analysis, Coding, Testing, Documentation, Maintenance, Project Management, Testing, QMS methodology.

Operating Systems Windows 9x/10/NT/2000

BPM Tools Savvion 7.0, HP-PPM 7.5, Tibco (Business Work)

Automation Tools Selenium-IDE, WebDriver, Maven, Jenkins, GitHub

Professional Profile

QA Engineer, working with Technology Hub Inc., for Verizon, Virginia from July 2nd 2018 Aug 24 2018.

IT Analyst, worked with TATA Consultancy Services, Chennai since 16th June 2010–27th Dec 2013.

A Senior Programmer, worked with Abhaya Information Technologies, Chennai since 22nd June 2009-April 2010.

Software Engineer, worked with Patni Computer Systems Limited, Mumbai from April 2007 – March 2009.

Project Profile

Organization : Technology Hub Inc.,

Project : CoFEE Engineering-Network Engineering and operations supports

Client : Verizon, Virginia

Role : QA Engineer

Duration : July 2018 – Aug 2018

Technologies : Selenium with Java

Tools : Eclipse, Maven, Jira, TestNG,Jenkins, Bit Bucket

Description:

Nautilus-IVAPP: Integrated Verizon Advanced Provisioning Platform. Its an interface with existing provisioning and inventory systems. Manages inventory and integrates performs provisioning activities associated with the test and turn up of network elements and devices while managing fallout. GUI provides circuit view as well as supporting inquiries and manual assignment for fallout as well as reports and metrics.

Responsibilities:

1.Developed Test Plan and Test cases based on the user stories (Functional requirements)

2.Converted manual test scripts to automated test scripts, enhanced the scripts by adding user-defined functions. Automated test scenarios for GUI, Functionality, Integration, Database, and Regression Testing.

3.Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Jira.

4.Coordinated with developers to fix the bugs and conducted Functional (Positive and Negative), and Integration Testing.

5.Daily status call and co-ordinate with offshore team.

Organization : TATA Consultancy Services Limited

Project : Offer Utility (CDM Enhancement & Support)

Client : CITI Bank, North America

Role : Team Leader

Duration : June 2010 – Dec 2013

Technologies : Chordiant Decision Management

Supporting tools: Decision Planner, Strategy Director

Description

Offer Utility is a system which was built with Cards OCC MRA project. Chordiant Decision Manager (CDM) components and software are used to build this system. Offer Utility CDM houses all the global and local policy rules which are necessary for offer evaluation. This decision engine system acts as a central decision system which provides offers to different systems like UCD, SCD, ORCC, etc., on the Cards line of business and ORCC, ACACS, etc., on the Retail line of business.

Offer Utility has been integrated with TIBCO to expose the service as a SOA service (Offer Manager service), which means any clients whether it is within Citi or outside of Citi can access this service in a secure way. TIBCO provides an interface to the external clients which want to access the underlying offer utility rules for offer evaluation.

Responsibilities:

1.Requirement Analysis: Understanding the requirements, preparing the design documents and developing the code

2.Act as a single resource to handle the Offer utility project and leading the team.

3.Preparing test cases for unit testing as well as fixed the defects found by the testing team.

4.Handled the team and report to the client on weakly basis.

5.Production support

6.Performance improvement

7. Automation of manual processes

Organization : Abhaya Information Technologies Pvt. Limited

Project : ADempiere (Application Development & Support)

Client : Cotton Club India, Chennai.

Role : Senior Programmer

Duration : (June’09 – Apr’10)

Technologies : ADempiere, Java, EJB, SQL and Oracle 10g

Supporting tools: Eclipse as IDE.

Description

ADempiere is an ERP which provides all the functionalities for an industry. Currently designing and developing the ERP for Glass Manufacturing industry. It is a set of twelve modules includes CRM, Inventory, Product and Quote-to-Voice etc. It is an interconnection of all the modules in a single application. I worked on making changes for Sales Order in the module Quote-to-Voice.

Responsibilities:

1.Requirement Analysis: Understanding the requirements, clarifying the queries

2.Developing code

3.Testing

Project : Savvion Development

Type : Development

Platform : Savvion Business Manager / Pramati on Windows 2000 Server Software : Java (JDBC, JSP), Oracle 9i, and HTML

Client : Leading US manufacturer of computer networking equipment

And other computer hardware

Duration : Nov-2008 to March 2009

Role : Savvion Developer

Credit card application process consists of three processes in all, one main process (New Credit Card Application) and two sub-processes (Card Creation and Dispatch). The process incorporates all the steps from entering the application into the system to sending the credit card or the rejection letter to the applicant.

Project : TIBCO Business Work Development

Type : Support and Enhancement

Platform : TIBCO Business Work / “WebLogic” on Windows 2003 server

Components : TIBCO Business Work Designer, RV

Software : Java (Struts, EJB, JDBC), Oracle 10g

Client : General Electrical (GE-Fleet Services)

Duration : May 2008-Oct 2008

Role : TIBCO Developer

In this Project, the customer’s basic Business Integration process was modeled and deployed using the TIBCO Business Work platform.

Responsibilities:

1.Requirement Analysis: Understanding the requirements of the Support Request

And resolving the issues

2.Monitoring the BW and Maintenance of Logs.

3.Preventing the outage situation.

4.Bad Email Report Automation in TIBCO (Greenbelt project).

5.Maintain SLAs

6.System monitoring

7.Performance monitoring

8.Closure of tickets

9.Automation of manual processes

10.Analysis of production issues

Project : Defect Tracker-IPRU

Type : Development

Operating system : Windows XP

Tools : Apache Tomcat 5.0, MS-Access

Software : JSP, Struts, J2EE, SQL

Client : ICICI Prudential Life Insurance Company

Duration : Jan-2008 to Apr- 2008

Role : Developer

Defect Tracking System (DTS):-

DTS is used in a distributed team environment to track software bugs.

Features include:

- Search by Project, Assigned Person, Status

- Login Authentication

- Administration of Users

- Administration of Projects

- Administration of Statuses

Responsibilities:

1.Requirement Analysis: Understanding the requirements of the project and act as a sole functional resource

2.Discussion with the Team of the project regarding the entire application.

3.Database Creation with the relationships.

4.Code Creation.

5.Testing.

Project : Fiserv JProducts

Type : Development

Operating system : Windows XP

Tools : Visual Source Safe, WebSphere Studio, DB2,

Software : Java/j2ee, IBM DB2,

Client : Fiserv, USA

Duration : Aug-07 to Dec-07.

Role : Developer

FAB:

The Fiserv Advanced Billing System, or FAB for short, provides many functions and flexibility to customers. . FAB provides much different option to make the payments for all the policies which was created through the Policy Star module. The payment includes Payroll deduction, Credit Card, Debit Card, Direct Bill and Paper Bill.

Process : Rapid Tag Renewal (RTR)

Functional Overview

•The purpose of this Rapid Tag system is to automate the annual vehicle registration renewals on behalf of the customer driver.

•This license renewal program delivers renewal license plates and tags directly to drivers on time, guaranteed. It also allows viewing renewal status and approving or canceling renewals for any vehicle online.

Responsibilities:

1.Requirements and Analysis: Understanding the requirements of the client and act as a Functional resource

2.Interacting with the Onsite Coordinator to discuss the status of the project and regarding the functionality etc.

3.Testing & debugging.

Training

Training Period : April 2007– August 2007(Java/J2ee-Patni Training)

Completed extensive training on BPM products like Savvion Business Manager & Tibco from Patni Computer Systems Ltd.,. The training covered BPM installation, Process Modeling, Deployment and Change, Integration using the managed and un managed adaptors, connecting to different databases like Oracle, SQL Server, simple and complex web services, UI customization, Variables like Project, Process creation etc.

Completed training on HP Project & Portfolio Management. This covers complete end-to-end implementation of the technical aspects for a customer's complex IT Governance Solution.

Education

B.Tech in Information Technology, Anna University First class with distinction, during 2002 to 2006.

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