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Customer Service Sales

Santa Ana, CA
September 13, 2018

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Career Profile

Pursing a ethical work environment with a optimistic attitude. Where I can utilize my strong customer service and communication skills. As well as, enhancing my knowledge in learning new work ethics.

Professional Experience

Sales Associate/Retentions, Red Auto Protection; Anaheim,CA - 2017-2018 Focus directly with Microsoft Excel and Moxy keeping track of customers financial files and assisting them with any claims. Worked directly with their financial administration PayLink. Had to maintain a quota for customers who were wanting to discontinue and try to retain them. Exceeded that quota and earned a promotion in 1 month working for this company. Tech Support, Mater Dei; Santa Ana, CA 2015-2016 Assisted Mainly students, staff, and faculty with technological problems with their iPads or Laptops. Main description for the job is troubleshooting items, keeping track of Inventory, and attending to their request (Customer Service). Experienced in LibreOffice, keeping track of Students iPads and recording data on what occurred throughout their duration with the iPad. Sales Associate, TJ Maxx/ Home-goods; Tustin, CA 2015-2018 Customer Service was the main description of the job, assisting customers with merchandise, opening cashier, also moved over to Homegoods and did inventory and merchandise stocking.

Assistant, Griffith Medical; Costa Mesa, CA 2013-2014 Volunteer work, which included assisting disabled patients, scheduling patients next appointments. Light data entry and filing patients information with google docs, also greeting patients.


Irvine Valley College, California Associates in Arts Business - 2018 University of California Riverside- Economics / Administration (Finance)

-2017- current

Areas of Expertise

-Experienced in spreadsheet programs: Microsoft Doc, Microsoft Excel, Moxy, LibreOffice, Google docs

-Experience in Income statements, balance sheets, and cash flow statements

-Multiple courses in finance and accounting

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