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Human Resource Customer Service

Baton Rouge, LA
September 13, 2018

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Jasmine L. Scott

***** ********** ***.


Human Resource Management

Understands the various components of human resource management

Design and maintain effective personnel training and development programs

Understands the needs assessment process and its role in training and development

Develops effective rational decision-making skills for selection and retention of employees

ADMINISTRATIVE SKILLS (Includes Courses Taken)

Proficient in MS Office, Excel, and PowerPoint

Typing/Keyboarding Skills

Workplace Ethics and Expectations

Personnel Management

Employee Recruitment and Selection

Employee Training and Development

Adhere to Guidelines & Compliances

Employer/Employee Relations

Professional Demeanor & Attitude

Workplace Behavior

Human Resource Law and Ethics

Management Leadership

Effective Workplace Training

Labor and Management Relations

Strong Organizational Skills

Strong Analytical Skills

Diversity in the Workplace

International Human Resource Management

Develop and Manage Employee Performance

Human Resource Management Systems

Organizational Behavior

Management Presentations

Legal Environment in Business

Business and Personal Ethics

Organizational Communications

Customer Service Certified


Virginia College Online, Birmingham, AL

Human Resource Management – Associate of Science March 16, 2018


GPA 3.76


Oak Point Fresh Market October 2007 - Present

Administer payroll using Paychex Flex

On-board and train new employees

Screen, recruit, and interview potential employees

Provide management with requested reports and documents

Accurately maintain employee files

Conduct new employee orientation to explain policy and answer any questions

Scheduled / conduct interviews

Actualized schedules for several departments

Answer and direct calls

Answer product questions with up-to-date knowledge of sales and store promotions

Fill out deposit slips and make deposits

Oversee other departments

Conduct employee evaluations

Oversaw daily office operations for a staff of 95 employees

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