ANTOINETTE T. WIRTH
**-* ***** **** *: 301-***-****
Greenbelt, MD 20770 ac61je@r.postjobfree.com C: 301-***-****
SUMMARY
Outstanding receptionist and customer service skills Expertise in all areas of office administration
Ability to work independently or in a team environment Ability to multi-task effectively
Highly reliable, dedicated, and proactive
COMPUTER/TECHNOLOGY
Microsoft Office Software Suite Google Applications
Internet Explorer Adobe Acrobat
WORK EXPERIENCE
Inovalon
Receptionist September 2017 – March 2018
Managed the Receptionist area to include screening telephone calls, greeting visitors, and answer inquiries on departmental procedures
Typed and coordinated Fitness Waivers that was requested from fellow employees
Open, sort and route incoming mail, answer correspondence and prepare outgoing mail and packages for
delivery
Repair/maintenance (work orders)
University of Maryland August 2016 – February 2017
Office Clerk
Meet and greet visitors. Answer telephones, direct calls, and take messages
Repair/maintenance (via work speed)
Open, sort and route incoming mail, answer correspondence and prepare outgoing mail and packages for
delivery
Coordinates, sets up and cleaned up for various meetings and events. Maintain storage areas and monitor
supply levels
Update lobby directories, update mailboxes and folders
Express Employment Professionals January 2015 – September 2016
Various Locations
Short Term Assignment/Administrative
Complete various administrative positions as assigned by a variety of staffing agencies.
Maintain all production schedules
Ensure accuracy with the validity of data at all times
University of Maryland October 2007 – December 2014
High Intensity Drug Trafficking Area (HIDTA)
Greenbelt, MD
Administrative Assistant II
Managed the Receptionist area to include screening telephone calls, greeting visitors, and answer inquiries on departmental procedures
Provided administrative support such as data entry; faxing to different Law Enforcement agencies when needed
Processed mailings and scanning Program Management, Prevention, and Treatment/Criminal Justice initiatives
Processed overnight packages for delivery as well as oversee mail distribution and request courier deliveries
ANTOINETTE T. WIRTH Page 2
Performed courier duties twice a week for incoming and outgoing mail
Typed, edited, and proofread all types of correspondence to include reports, meeting minutes, and
spreadsheets
Processed and filed reports from other agencies to include copying, sorting, and assembling, in books
Verified all correspondence for completeness and accuracy prior to submitting to management
Scheduled and coordinated executive meetings, client meetings, and conferences
Ensured equipment maintenance was performed regularly
Ordered all office equipment supplies for the department
Arranged luncheons and refreshments for various meetings
University of Maryland July 2006 – October 2007
Facilities Management
College Park, MD
Administrative Assistant II
Typed weekly budget reports using excel
Maintain human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases, tracking vacation, sick and personal time
Ensured payroll was submitted timely and reviewed for accuracy prior to submitting to the Payroll Manager
Provided backup support for primary administrative personnel and also secretarial and clerical support for the Head of the Department, Recruitment Coordinator and others within the unit
Maintained all personnel files, assisted in the preparation, maintenance and updating of all documentation
Sorted and distributed 50 biweekly staff paychecks
Checked workrooms and conference rooms were neat and organized and all office equipment was working properly
Maintained inventory of office supplies as well as requested purchases for additional supplies and equipment
Ordered repairs and services
Performed courier service as necessary
Collected and reviewed for accuracy PRDs (Performance Review & Development) reports
Ordered, maintained processed office supplies and equipment
Coordinated, developed and maintained Purchasing Card spreadsheet and notified purchase card holders of missing receipts and tardiness of the statements
Provided receptionist and mailroom support
University of Maryland September 2001 – July 2006
McKeldin Library
College Park, MD
Administrative Assistant II
Serves as Receptionist for the Personnel & Budget Office and assists with special projects, such as mass mailing and provide support in the facilities mailroom, which consists of distributing the morning mail on regular basis
Supported processing and maintenance of payroll records in accordance with policies and procedures, informed Human Resources management of issues related to employee relation within the division or property as well as responded appropriately to the concerns of other employees
Administered policies and programs relating to all phases of human resources activity including HR planning, recruitment, training and development, employee performance evaluation and appraisals, firing processes, etc.
Typed weekly budget reports using excel
Provided primary administrative, secretarial and clerical support for the Head of the Department, Recruitment
Coordinator and others within the unit
Coordinated, developed and maintained Purchasing Card spreadsheet and notified purchase card holders of missing receipts and tardiness of the statements
EDUCATION
Montgomery College - Business Computer Courses
Paint Branch High School, Burtonsville, MD – HS Diploma