Instructional Designer

oEffective leader and individual contributor, ensuring projects are completed on time/budget

oFormer software engineer and college instructor

oComplete analysis including process mapping, documentation, ROI, objectives

oAlways searching for new and exciting tools to engage participants so they are excited and retain more of what they are taught

oFacilitates well at all levels and across all functions, technical and non-technical

oVideo production and documentation specialist, including animation and special effects

oAudiences have included Sales, Service, NPI, New Hire Training and Management

Technical Expertise

Performance:

ADDIE

SCORM

Agile

Compliance

Project Management

AI Evaluations

AICC

Educational Road Maps

Project Development

Change Management

Facilitation

Learning Objectives

CMS/LMS:

SharePoint

SABA

SuccessFactor

Moodle

Cornerstone

Mobil Optimized Platform

Computer Languages/Software:

Java

JavaScript

PeopleSoft

CSS

Workday

Android

HTML

SaaS

iOS

Multi-media and e-Learning Tools:

After Effects

Final Cut Pro

Premier

Fireworks

Illustrator

Google Docs/Slides

Audition

Adobe Suite

Articulate

Captivate

Camtasia

Snagit

Creative Expertise

Process Mapping and documentation

Complete Video Production

Mobil Learning

Content Development

Scripting

Gamification

Convert technical to non-technical

360 Video

Nano Learnng

Product Management

Animation

Modularity

Work History

REB Technical Services 6/2009 – Present

Project Management/Instructional Designer/Instructor/Content Developer

Project Management/Facilitation

Created learning paths and courses(technical and non-technical) for new and existing software, sales and service engineers, Call Centers, New Hire Training and New Product Introduction

Created ILT course, Blended Learning, Webinars, e-Learning, m-Learning and Nano learning

Course analysis and updating

Certification development

Coordinated outside vendor services

Taught technical and non-technical course

Performed ROI

Conducted Executive presentations

Evaluated, installed and configures LMS/CMS

Companies included: Cisco (multiple projects), Microsoft, e-Bay, Intel, PG&E, Marketo, Blue Shield, Vocera, Carnegie Institute Stanford, Big Heart Pet Brands, MLSListings, Workday, Bayer Pharmaceutical, 3 start-ups

NetApp 10/2004 – 6/2009

Sr. Project Manager/Instructional Designer

Team leader to define course objective and then created both web based and instructor led training courses on seven projects for Sales, Engineering and Marketing

Project Manager for the installation, management, maintenance, and enhancement of SharePoint for entire Operations area, including compliance, repurpose and critical access of sensitive documents.

Install and configure hardware/software and then created technical documentation for both hardware/software and processes for classes and labs

Conducted train-the-trainer sessions, including labs and assessments

Taught classes for Service/Sales Engineers

Developed metric requirements for manufacturing, SCM and Logistics

Created process documentation, programs and reports for reporting analytics related to operations

Created, developed, installed and taught operations new hire training program to meet OSHA requirements (program reduced OSHA non-compliance issues by 88%).

Team leader for corporate re-branding/Imaging of all users guides, WTB and videos

Acted as SuperUser for Oracle Software, key user in four Oracle Upgrades and liaison to IT for performance issues

Education

University of Notre Dame de Namur, Belmont, CA

Bachelor of Science, Business/Education – Dean List

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