Administrative Assistant Project Management
Resume:
TIFFANNY A. GOODMAN
Stone Mountain, Georgia 30083
****************@*****.***
Administrative Assistant
Summary of Qualifications
10+ years’ experience of data input support beginning with entry level to top executives
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Access
Excellent interpersonal, written, and communication skills
Ability to type 60+ wpm
Multi-tasking and flexibility/ Schedule management
Works well under pressure with excellent time management skills
Detail oriented
Professional Experience
Randstad USA May 2018-Present
Data Specialist for HD Supply
Performs day-to-day operations by managing, collecting, storing, analyzing data for various contracts
Collects required information by managing the creation of material master data
Works closely with management team to outline data for large construction projects
Collaborate with leaders and managers to determine needs of projects
Create and complete forms in Access database
Research, add, edit, delete, and modify over 40 items daily
Validates requests and processes changes in system as needed
Responsible for training new employees
McKesson Corporation-Alpharetta, Ga December 2015-May 2018
Customer Relations Support
Provided efficient and accurate solutions to independent, retail, and specialty pharmacies to improve patient outcomes.
Provided excellent verbal and written communication
Handled inbound and outbound calls and successfully transferred calls
Instructed pharmacists and technicians with troubleshooting techniques to adjudicate claims
Approved and processed prior authorizations, mitigated risk audits, person enrollment, identified and reported client adverse events
Maneuvered Pro PBM software to view the history of claims paid, reversed and rejected
Verified patient demographic information, and reviewed eligibility guidelines according to program stipulations
Created PowerPoint presentations for new products
Assisted with facilitating training new hire classes for enrollment and pharmacy support
Pre-Fill Services– Alpharetta, Ga January 2015-November 2015
Administrative Assistant
Oversaw administrative office operations in support of the President/C.E.O. for day-to-day activities to successfully manage company.
Scheduled travel arrangements including booking of flights, hotels, and car reservations
Arranged and schedule meetings including setting up video conferencing
Typed, reviewed, and edited written material to ensure accuracy
Coordinated weekly meetings and managed Skype meetings
Managed calendar activities and email correspondences
Researched and compiled information for drafts and reports
Assisted office manager with client accounts and provided feedback
Converted and maintained data entry and research
Created potential and current client database
Created marketing material and maintained social media engagement
City of Saginaw – Saginaw, MI August 2006 – November 2014
Project Assistant
Provided high-level administrative work at the direction of the Director of Development and Chief Inspector to perform various day-to-day duties.
Maintained Neighborhood Stabilization Project grants ($19 million, $2 million, and $1.2 million)
Increased revenue over $100,000 by reconciling the Fire Insurance Withholding escrow accounts
Tracked expenditures using Microsoft Excel spreadsheets, manual file management, accounts payable, and accounts receivable applications
Managed Community Development Block Grants (CDBG) to improve neighborhood improvement
Prepared and submitted quarterly reports to Michigan State Housing Development Authority and U.S. Housing and Urban Development in a timely manner
Procurement of supplies from big box retailers for model homes and presentations and office supplies
Involved with the recruitment of contractors for demolition and new build projects
Issued building, electrical, mechanical, plumbing, and planning and zoning permits
Administered demolition accounts and entered tax liens
Coordinated with several finance, budget, and procurement departments for contract reconciliation
Education
Delta College, University Center, MI
A.A., Liberal Arts
2011
Certificates
Project Management:
Agile Project Management Foundations –8/2017
Calculating Earned Value –5/2017
Insights from a Project Manger – 9/2017
Learning Gantt Charts –8/2017
Project Management Foundations: Communication 8/2017
Project Management Foundations –9/2017
Project Management Foundations: Teams –8/2017
Project Management: Calculating Earned Value –5/2017
Project Management Simplified –8/2017
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