TIFFANNY A. GOODMAN

**** ******* *****

Stone Mountain, Georgia 30083

404-***-****

ac61h3@r.postjobfree.com

Administrative Assistant

Summary of Qualifications

10+ years’ experience of data input support beginning with entry level to top executives

Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Access

Excellent interpersonal, written, and communication skills

Ability to type 60+ wpm

Multi-tasking and flexibility/ Schedule management

Works well under pressure with excellent time management skills

Detail oriented

Professional Experience

Randstad USA May 2018-Present

Data Specialist for HD Supply

Performs day-to-day operations by managing, collecting, storing, analyzing data for various contracts

Collects required information by managing the creation of material master data

Works closely with management team to outline data for large construction projects

Collaborate with leaders and managers to determine needs of projects

Create and complete forms in Access database

Research, add, edit, delete, and modify over 40 items daily

Validates requests and processes changes in system as needed

Responsible for training new employees

McKesson Corporation-Alpharetta, Ga December 2015-May 2018

Customer Relations Support

Provided efficient and accurate solutions to independent, retail, and specialty pharmacies to improve patient outcomes.

Provided excellent verbal and written communication

Handled inbound and outbound calls and successfully transferred calls

Instructed pharmacists and technicians with troubleshooting techniques to adjudicate claims

Approved and processed prior authorizations, mitigated risk audits, person enrollment, identified and reported client adverse events

Maneuvered Pro PBM software to view the history of claims paid, reversed and rejected

Verified patient demographic information, and reviewed eligibility guidelines according to program stipulations

Created PowerPoint presentations for new products

Assisted with facilitating training new hire classes for enrollment and pharmacy support

Pre-Fill Services– Alpharetta, Ga January 2015-November 2015

Administrative Assistant

Oversaw administrative office operations in support of the President/C.E.O. for day-to-day activities to successfully manage company.

Scheduled travel arrangements including booking of flights, hotels, and car reservations

Arranged and schedule meetings including setting up video conferencing

Typed, reviewed, and edited written material to ensure accuracy

Coordinated weekly meetings and managed Skype meetings

Managed calendar activities and email correspondences

Researched and compiled information for drafts and reports

Assisted office manager with client accounts and provided feedback

Converted and maintained data entry and research

Created potential and current client database

Created marketing material and maintained social media engagement

City of Saginaw – Saginaw, MI August 2006 – November 2014

Project Assistant

Provided high-level administrative work at the direction of the Director of Development and Chief Inspector to perform various day-to-day duties.

Maintained Neighborhood Stabilization Project grants ($19 million, $2 million, and $1.2 million)

Increased revenue over $100,000 by reconciling the Fire Insurance Withholding escrow accounts

Tracked expenditures using Microsoft Excel spreadsheets, manual file management, accounts payable, and accounts receivable applications

Managed Community Development Block Grants (CDBG) to improve neighborhood improvement

Prepared and submitted quarterly reports to Michigan State Housing Development Authority and U.S. Housing and Urban Development in a timely manner

Procurement of supplies from big box retailers for model homes and presentations and office supplies

Involved with the recruitment of contractors for demolition and new build projects

Issued building, electrical, mechanical, plumbing, and planning and zoning permits

Administered demolition accounts and entered tax liens

Coordinated with several finance, budget, and procurement departments for contract reconciliation

Education

Delta College, University Center, MI

A.A., Liberal Arts

2011

Certificates

Project Management:

Agile Project Management Foundations –8/2017

Calculating Earned Value –5/2017

Insights from a Project Manger – 9/2017

Learning Gantt Charts –8/2017

Project Management Foundations: Communication 8/2017

Project Management Foundations –9/2017

Project Management Foundations: Teams –8/2017

Project Management: Calculating Earned Value –5/2017

Project Management Simplified –8/2017

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