CB-**B DDAFlats,

G-* Area,

Hari Nagar,

New Delhi-110064

ac61gu@r.postjobfree.com

ac61gu@r.postjobfree.com

093********, 088******** 011-********

JAGDEEP SINGH

Objective

To achieve high goals in Professional life.

Experience

July 2016 – Till Date Acquaware Systems LLP. Pitampura, Delhi

Technical Head

Looking after the service network of the company.

Providing technical solutions to the service providers as well as the technical team of the company.

Taking care of Production of the company products.

Maintaining the records of spare inventories of both Production as well as the Service dept. With the help of Store dept.

Taking small audits of spares and the products on day to day basis.

Meetings with Purchase Dept. And the R&D Dept. For resolving the quality related issues of both spares and the products.

Nov. 2014 – June 2016 BLUEMOUNT Appliances Pvt. Ltd. Pitampura, Delhi

Senior Zonal Manager

Supervising the sales & service network of Northern states of India.

Managing the team of 25 Sales Executives and 10 Service Executives

Making a new network of Distributors and Service Providers in the designated area.

Providing product trainings to company executives as well as the Distributors.

Maintaining the records of sales and dispatches of the company.

April 2008 – Oct. 2014 KENT RO Systems Limited Noida, UP

Area Manager (Sales & Service)

To supervise the sales & service network of Northern states of India.

Managing the team of 80 Executives and a network of Distributors.

Making new franchisee network in Northern states of India.

Giving Soft Skill training to all the executives time to time.

Providing product trainings to company executives as well as the Distributors.

2003 – March 2008 G E Management Systems Pvt. Ltd. Okhla, Delhi

Customer Support Manager

To supervise the sales & service network of North & Eastern states of India.

Managing team of 29 Engineers.

Provide training to new Trainee Engineers.

Established system of monitoring for effective working & efficiency.

Co-ordinate technical support to HPCL, BPCL, IBP & Reliance.

2002 –2003 Chetan India Enterprises Delhi

Sales & Service Engineer

To promote A/ V products launched by the company.

Making new dealers for the sale of products in the state.

Look after the queries of the dealers and the customers too.

Maintain the records of sales & service of the equipments.

Giving service solutions to the dealers as well as to the customers.

1998 –2002 Sony India Pvt. Ltd. Delhi

Customer Care Supervisor

Supervise the sales & service network of all types of Audio and Video products.

Looked after customer grievances and VIP cases.

Giving training and demonstrations of new launched products to Engineers, Dealers &Distributors.

Giving technical support to Authorized Service Stations & Distributors.

Making service network by appointing 15 ASC’S for good & efficient service in north Indian states.

Received companies Best Engineer Award for two years.

1996 – 1998 Samsung India Electronics Ltd. Chandigarh

Associate Service Engineer

Looking after servicing and repairs of audio products.

Managed the team of engineers for northern states of India.

Managed the stock inventory of spares.

Trained the engineers for new products.

1994 – 1996 BPL Engineering Ltd. Delhi

Service Engineer

Looking after workshop repairs of Audio and Video products.

Received companies best target achiever award.

Developed Excellence in service training course.

Computer Knowledge

MS Word, MS Excel, Power Point, MS Outlook

Educational Qualification

1992 – 1994 Pusa Polytechnic Institute Delhi

Diploma in Electronics with 76% marks.

chooling fro Schooling from Bal Bharti Public School.

Interests

Driving, Singing, Gardening, Computers.

JAGDEEP SINGH

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