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Customer Service Administrative Assistant

Location:
La Porte, Texas, United States
Posted:
September 13, 2018

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Resume:

BARBARA STARKWEATHER

832-***-****

ac61g5@r.postjobfree.com

Energetic and reliable administrator with diverse experience processing BOLs, manifests and running MVRs. Backup support for receptionist, answering phones and dispatching drivers, as well as general office support. Detail and goal-oriented, multi-tasker.

EXPERIENCE

01/2018 – 07/2018

ADMINISTRATIVE ASSISTANT, RAPID ENVIRONMENTAL SERVICES

Created and processed BOLs, using scanners, printers, etc.

Completed a DOT audit

Manifests tracking

Created spreadsheets in Excel for tracking of inventory (tanks, etc.)

Ran MVRs and kept employee files up to date with documents per TX DOT standards

Organized and maintained filing room

Some knowledge of Quickbooks (payroll)

03/2017 – 01/2018

RECEPTIONIST, ESI, DEER PARK TX

Answering multi-line phone system, greeting visitors and issuing temporary badges.

03/2016 – 02/2017

RECEPTIONIST/CLIENT INTAKE, GALVESTON CO. FOOD BANK, TEXAS CITY, TX

Processed applications, answering phones and general office duties.

Maintained client database in Excel as well as file management, including retention/destruction.

Approval and scheduling of volunteer, processed donations and assisted in other departments.

03/2012 – 03/2015

CASHIER, GERLANDS CORP, WEBSTER, TX

Provided excellent customer service by processing orders in a fast and friendly manner. A good working knowledge and location of store products.

02/1995 – 09/2009

CLAIMS PROCESSOR/ADMINISTRATIVE ASST., PROGRESSIVE INSURANCE, HOUSTON TX

Provided support to staff (30+) inside and outside reps by processing Word documents, filing, faxing, copying, mailing, and issuing drafts, as well as dispatching. Front desk duties included answering phones and greeting visitors. Maintained Excel spreadsheet and file room for storage, destruction and retention, scheduling deliveries and pickups. Processed Level 1 claims, managing rentals, settling total losses, as well as recorded statements and ordering police reports.

Maintained records for licenses, and held a Notary License.

EDUCATION

01/1983

DIPLOMA, LA PORTE HIGH SCHOOL, LA PORTE, TX

05/1986

WORD PROCESSING - CERTIFICATE, COLLEGE OF THE MAINLAND, TEXAS CITY, TX

Property & Casualty License - expired

SKILLS

Well organized

Attention to detail

Goal oriented

Takes initiative

Time management

ACTIVITIES

In my spare time, I like to garden and bird watching. I have volunteered at a local animal shelter on some weekends.

REFERENCES:

AVAILABLE UPON REQUEST



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