Customer Service Administrative Assistant
Resume:
BARBARA STARKWEATHER
***********@*****.***
Energetic and reliable administrator with diverse experience processing BOLs, manifests and running MVRs. Backup support for receptionist, answering phones and dispatching drivers, as well as general office support. Detail and goal-oriented, multi-tasker.
EXPERIENCE
01/2018 – 07/2018
ADMINISTRATIVE ASSISTANT, RAPID ENVIRONMENTAL SERVICES
Created and processed BOLs, using scanners, printers, etc.
Completed a DOT audit
Manifests tracking
Created spreadsheets in Excel for tracking of inventory (tanks, etc.)
Ran MVRs and kept employee files up to date with documents per TX DOT standards
Organized and maintained filing room
Some knowledge of Quickbooks (payroll)
03/2017 – 01/2018
RECEPTIONIST, ESI, DEER PARK TX
Answering multi-line phone system, greeting visitors and issuing temporary badges.
03/2016 – 02/2017
RECEPTIONIST/CLIENT INTAKE, GALVESTON CO. FOOD BANK, TEXAS CITY, TX
Processed applications, answering phones and general office duties.
Maintained client database in Excel as well as file management, including retention/destruction.
Approval and scheduling of volunteer, processed donations and assisted in other departments.
03/2012 – 03/2015
CASHIER, GERLANDS CORP, WEBSTER, TX
Provided excellent customer service by processing orders in a fast and friendly manner. A good working knowledge and location of store products.
02/1995 – 09/2009
CLAIMS PROCESSOR/ADMINISTRATIVE ASST., PROGRESSIVE INSURANCE, HOUSTON TX
Provided support to staff (30+) inside and outside reps by processing Word documents, filing, faxing, copying, mailing, and issuing drafts, as well as dispatching. Front desk duties included answering phones and greeting visitors. Maintained Excel spreadsheet and file room for storage, destruction and retention, scheduling deliveries and pickups. Processed Level 1 claims, managing rentals, settling total losses, as well as recorded statements and ordering police reports.
Maintained records for licenses, and held a Notary License.
EDUCATION
01/1983
DIPLOMA, LA PORTE HIGH SCHOOL, LA PORTE, TX
05/1986
WORD PROCESSING - CERTIFICATE, COLLEGE OF THE MAINLAND, TEXAS CITY, TX
Property & Casualty License - expired
SKILLS
Well organized
Attention to detail
Goal oriented
Takes initiative
Time management
ACTIVITIES
In my spare time, I like to garden and bird watching. I have volunteered at a local animal shelter on some weekends.
REFERENCES:
AVAILABLE UPON REQUEST
Contact this candidate