Store Manager Admistration hr
Resume:
CURRICULUM – VITAE
Jagdeep Kaur
H.no-Ic *** Namdhari Colony
Kirti Nagar New Delhi
Mobile No- 981*******
Email – **********@*****.***
CAREER OBJECTIVES
● To learn each day in life and achieve efficiency in any task that I have been assigned in a challenging environment would like to grow as an honest and hard working professional. EDUCATIONAQL QUALIFICATION
10th passed from C.B.S.E. board in year 1994
12th passed from C.B S.E. board in year 1996
Graduate from Chaudhary Charan Singh University
COMPUTER SKILLS
Microsoft office
Spreadsheet
Web & Social Skill.
WORK EXPERIENCE
CHASHMA.COM (MOVE AND TALK DELHI) (JAN 2017 TILL DATE) JOB PROFILE:-
Currently Working as a Store Manager & Administration Ensure high level customer Acquisition.
Ensure resolution of Complaints For Customer Satisfaction. Handling Staff & Stock And Technical Installations. Close Coordination With other Departments Such as Payments, Backend Order, Computers. Maintain Records Such as Data Entry, Invoice, Staff Salary, Attendance .
MTS (MOVE AND TALK DELHI) (DEC 2014 – NOV 2016)
JOB PROFILE:- STORE MANAGER
Ensure resolution of complaints for customer and Franchise Satisfaction. Ensure high level customer Acquistion, Activation and Customer Maintenance Philosophy . Close Coordination With other Departments Such as Collection, retention, AV/CV to Ensure Closer of all Customer Complaints & resolution.
Handling Team Work.
AIRCEL (MOVE AND TALK DELHI) (MAR 2012 – NOV 2014) Sr. Customer Care Executive
JOB PROFILE:-
Depositing the Customer Bills
Ensure high level Customer Acquisition, Activation . Ensure resolution of Complaints & franchise satisfaction EVD Transfer
Entry of cafs..
TATA Teleservices Ltd. (MOVE AND TALK DELHI) (SEPT. 2008 – FEB 2012) Sr. Relationship Executive
JOB PROFILE:-
Depositing the Customer Bills
Ensure high level Customer Acquisition, Activation . Ensure resolution of Complaints & franchise satisfactaction
VAANI SANCHAR (EXECUTIVE STORE) (AUG 2005 – AUG 2008) SALES COORDINATOR
JOB PROFILE:-
To Check & Verify all the customer Application Form Handling Installations, Technical & Non Technical related Issues Of Customers. Coordination With Sales Department, AV/CV Departments For Instant Resolution. MODULE KNOWN:-
Telecom Epos-point of sales (order entry software)
CRM- Customer relationship management software
FRMS- Franchise Retail Management System
LPMS- Lead & Prospect Management System
TIPPS- Prepaid Customer Query System.
EBRS-Bill Payment System
PERSONAL DETAILS
Husband Name : Ajay Chauhan
Date of Birth : 14/10/1978
Nationality : Indian
Language Known : English, Hindi
Gender : Female
Marital Status : Married
DECLARATION
I do here by declare that all the statements made in this resume are correct to the best of my knowledge and belief.
Date:
Place: (Jagdeep Kaur)
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