More than * years of competent multinational events

operations & management, marketing and business

development experience

Proven business development and events management goals achievement

Advanced CRM navigation

Proficient in data analysis in various tools like Google Analytics and Facebook Insights

Competent sales and marketing planning through digital tools

Microsoft office expert

Exceptional organization and detail orientation skills Exceptional communication and interpersonal skills Progressive global experience

P R O F I L E H I GHLIGHTS

E X P E R I E N C E S

SENIOR EVENTS OPERATIONS AND MARKETING

EXECUTIVE

INDEX Conferences & Exhibitions Org. Est

March 2017-Present Dubai, United Arab Emirates

: Successfully organized and grown Dubai Derma 2017 and 2018.

: Headed the successful 1st ever edition (2017) of Emirates Derma in Abu Dhabi with close to 500 attendees.

: Does exhibition sales for Emirates and Dubai Derma

: Increased following, improved templates and contents of relevant social media posts, e-f lyers and other marketing materials.

: Efficiently uses CRM system (Hubspot, Sage)

: Religiously and competently does telemarketing and face to face marketing.

: Visits trade shows and other events to market event.

: Tediously develops and maintains database.

: Continuously improves website content.

: Leads a team for pre and onsite registration.

: Manages smooth operations of the registration desks and event operations.

T E T C H M . R A P A Y A

D u b a i, U n i t e d A r a b E m i r a t e s

A D D R E S S

+ 9 7 1 5 0 5 9 9 6 0 4 6

t e t c h b r y a n . r a p a y a @ g m a i l . c o m C O N T A C T

CORPORATE SALES AND MARKETING EXECUTIVE

Etisalat-Emirates Telecommunications Corporation

March 2015-Feb. 2017 Dubai, United Arab Emirates

: Delivered and achieved monthly targets.

: Handled customers’ needs and queries with the highest form of customer service.

: Used and mastered CRM navigation in daily operations.

: Designed customized, cost effective post-paid plans for personal and business clients.

: Represented the office during the Vice President’s Call of Leaders.

Experienced, dynamic and goal

oriented Events Management, Marketing &

Business Development Specialist

KEY CUSTOMER EXECUTIVE

Unilever Philippines

December 2013-January 2015 Cebu City, Philippines

: Developed new and fresh strategies to respond to high-volume client concerns and meet budget guidelines.

: Did monthly, quarterly and annual business reviews with clients to discuss achievements, marketing and business development strategies and plans.

: Contributed in the online order taking system.

: Developed account’s business specific to i ts needs and goals.

: Managed merchandisers and supervisors needs related to the account or the merchandisers daily operations.

: Did frequent sales and store visits to see and manage f irst hand clients’ business condition, needs and progress. EVENTS OPERATIONS AND MARKETING TEAM LEAD

Experiential Communications Integrating Trade and Events

(E.X.C.I .T.E)

May 2011- November 2013 Cebu City, Philippines

: Successfully managed multi-regional (4 regions) event.

: Closed repeat business deals with clients.

: Initiated the online client satisfaction survey.

: Successfully managed the f irst ever Nestle We Choose Wellness program with more than 700 attendees weekly.

: Developed sales, marketing and operations strategies in l ine with projects' and clients’ goals l ike Smart, TNT and Century Foods.

: Headed and managed area team leaders during planning, onsite operations and after event operations in various events.

M a r k e t i n g

E v e n t O p e r a t i o n s &

M a n a g e m e n t

B u s i n e s s D e v e l o p m e n t

B 2 B & B 2 C S a l e s & M a r k e t i n g

S o c i a l m e d i a s t r a t e g y

P R & C o m m u n i c a t i o n

W e b c o n t e n t d e v e l o p m e n t

C o p y w r i t i n g

B u s i n e s s p r o p o s a l m a k i n g a n d

p r e s e n t a t i o n

P r o j e c t m a n a g e m e n t

C o n t e n t m a r k e t i n g

P h o t o e d i t i n g

M a r k e t r e s e a r c h

S K I L L S

R e g i s t e r e d B e h a v i o r A n a l y s t - B A C B - C o l o r a d o, U S A

R e g i s t e r e d N u r s e - C C M C - C N -

C e b u T e c h n o l o g i c a l U n i v e r s i t y E D U C A T I O N

P h i l i p p i n e N u r s e s A s s o c i a t i o n D u b a i c a r e s A c t i v e V o l u n t e e r

O R G A N I Z A T I O N S

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