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Customer Service Representative

Location:
Houston, Texas, United States
Posted:
September 15, 2018

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Resume:

Tyeisha Thompson

Houston, TX

ac613f@r.postjobfree.com

830-***-****

My skills and knowledge would be a great asset to the company. Add a headline or summary

Authorized to work in the US for any employer

Work Experience

Account Representative

ARS National Services - Houston, TX

April 2018 to Present

Handling a high volume of calls. Making daily collection calls to delinquent accounts.Collect payments for Lending Club. Set up payment arrangements.Navigate through Cubs system. Handling pre-charge and post charge accounts.

Toll Collector

LINEBARGER GOGGAN BLAIR & SAMPSON, LLP - Houston, TX October 2016 to March 2018

Handling a high volume of calls. Process payments set up payment plans. Resolve disputes and navigate through cubs systems. Set up court dates. Reschedule court dates. Customer Service Representative

Sykes Enterprises, Incorporated - Houston, TX

August 2014 to February 2016

Took calls from customers about orders placed online or not received. Did trouble shooting and technical support for AT&T

Customer Care Specialist

Xerox Corportaion - Virtual

August 2012 to July 2014

Responsibilities

Working from home.Received calls from Sam club mbrs to renew and upgrade mbrshp. Processed open tickets for orders that were damaged or not delivered. Skills Used

My typing and listening skills.

Sales Associate/Cashier

Ann Taylor - New Orleans, LA

July 2011 to July 2012

Set up promotional displays

Operate cash register

Stocked clothes and shelves

Strong communication skills

Scheduler/Receptionist

Physician Advertising - Beaumont, TX

April 2007 to July 2009

Worked from home calling in patients in for therapy Faxed over paperwork to doctors office

Did follow ups on patients

Made sure patients were picked up and dropped off

Organized paperwork

Multi-phone lines

Scheduled and confirm appointments for chiropractor. Made sure patients had qualifying insurance

CSR

West Telemarketing - Beaumont, TX

July 2002 to May 2004

Took calls for products as seen on tv

Made reservations for hotels.com

Resolved customers questions

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