Customer Service Representative
Resume:
Tyeisha Thompson
Houston, TX
**********@*****.***
My skills and knowledge would be a great asset to the company. Add a headline or summary
Authorized to work in the US for any employer
Work Experience
Account Representative
ARS National Services - Houston, TX
April 2018 to Present
Handling a high volume of calls. Making daily collection calls to delinquent accounts.Collect payments for Lending Club. Set up payment arrangements.Navigate through Cubs system. Handling pre-charge and post charge accounts.
Toll Collector
LINEBARGER GOGGAN BLAIR & SAMPSON, LLP - Houston, TX October 2016 to March 2018
Handling a high volume of calls. Process payments set up payment plans. Resolve disputes and navigate through cubs systems. Set up court dates. Reschedule court dates. Customer Service Representative
Sykes Enterprises, Incorporated - Houston, TX
August 2014 to February 2016
Took calls from customers about orders placed online or not received. Did trouble shooting and technical support for AT&T
Customer Care Specialist
Xerox Corportaion - Virtual
August 2012 to July 2014
Responsibilities
Working from home.Received calls from Sam club mbrs to renew and upgrade mbrshp. Processed open tickets for orders that were damaged or not delivered. Skills Used
My typing and listening skills.
Sales Associate/Cashier
Ann Taylor - New Orleans, LA
July 2011 to July 2012
Set up promotional displays
Operate cash register
Stocked clothes and shelves
Strong communication skills
Scheduler/Receptionist
Physician Advertising - Beaumont, TX
April 2007 to July 2009
Worked from home calling in patients in for therapy Faxed over paperwork to doctors office
Did follow ups on patients
Made sure patients were picked up and dropped off
Organized paperwork
Multi-phone lines
Scheduled and confirm appointments for chiropractor. Made sure patients had qualifying insurance
CSR
West Telemarketing - Beaumont, TX
July 2002 to May 2004
Took calls for products as seen on tv
Made reservations for hotels.com
Resolved customers questions
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