Dispatcher / Receptionist

Objective

I am an experienced and detail oriented individual seeking employment with your firm. I am also willing to learn and gain additional knowledge with your firm.

Experience

Downey Glass / Old Castle Glass 5/1980 - 3/1990

nShipping & Receiving Clerk /Assistant Office manager.

n My duties included:

nTaking orders from customers and the sales department. Generating orders, then sorting them for each of our 12 drivers. After printing the orders up, I would take the different parts of the orders to their respective departments. Which could include regular glass, tempered glass and mirrors that were to be custom cut.

nI was also night supervisor for 6 months. Prior to company relocating to Los Angeles.

Bank of America 1990 - 1995

Bank Teller.

Siemens Water Division 1996 - 2012

nReception / Dispatcher.

nMy Duties Included:

nAnswering phones for our branch office and taking orders from our customers. Generating orders for next day and same day delivery and will call for our branch office. Generating all service orders for delivery and will call. File service orders from the day before. Generate orders for customers that needed them. Filed said Certificates, and mailed the original copies to their respective customers. Setting up routes for our branch drivers for the next day. Contacting drivers to insure they had extra Die-Ionizing water tanks for same day delivery, then informing the customer of status. Generating orders for Waste Water accounts and generated corresponding Certifications and Labels. Answered E-Mails from other branches to process their orders. I would generate the needed paperwork for drivers from branches in Las Vegas and San Diego that would come to our branch to pick up De-Ionized water tanks.

Education

Williston Sr. High School, Williston North Dakota 1959 - 1963

General Education.

Long Beach Business Tech. Long Beach Ca. 1971 - 1972

Certification.

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