Administrative Assistant Manager

Professional Profile

I am a skilled at multi-taking and maintaining strong attention to details. I employ professionalism and superior communication skills to serve and meet the client and company needs. Creative and energetic offering over ten years’ experience with meetings and events where professional organizational skills are required to handle staff, customer, contractors, budgeting and financial aspects of special event.

Core Competencies include:

Excellent time management and organizational skills

Enthusiastic and self-motivated

Strong problem solver/creative thinker

Articulate and well-spoken

Professional Experience

Arizona Business Bank April 5, 2007 to Current

Executive Office Administrator

Set and Schedule Meetings for 6 Senior Executives

Collaborate with other administrative departments on special projects and events

Search for suitable venues to host special events

Arranged Travel both Domestic and International

Maintain and coordinate Executive and Senior Managers day to day meetings

Complex Calendaring

Responsible for Accounts Payable and Receivables

Liaison between Clients, Staff and Executives

Onboarding of New Hires/Exit Termed Employees

Reconcile corporate expenses for 10 Executives

Lead Referral Administrator for Bonus Payout using Microsoft Dynamics CRM

Input Sponsorships and Donations for CRA (Community Reinvestment Act) recording using SPENDT

Created and packaged Power Point Presentation using Charts and Graphs

CRM Reporting

Maintain Office Equipment

Ordered Supplies

Event Planner for Internal/External Meetings, Roundtables, Celebrations, Company Party

TD2 (Translation Drug Development) July 2005 to March 2007

Administrative Assistant

Researched articles for Scientists for developmental research

Coordinated customer facing webinar, including developing relationships with vendors, tracking customer attendance and post webinar follow up.

Created agenda and Power Point presentations

Created meeting packets

Ordered catering services

Travel arrangements

Maintained Corporate and Manager’s calendar

Clean Water Services (Temporary Assignment in Oregon) June 2004 to June 2005

Office Receptionist/Administrative Assistant

Greeting in coming customer

Took water payments

Returned customer calls

Answered Incoming calls

Assisted our Promotion’s Department with events

Fun coordinator-came up with creative events for team building

National Bank of Arizona December 2000 to May 2004

Senior Teller/Operations Specialist

Processed standard to advance teller transactions for customers including but not limited to: servicing client accounts, managing safe deposit payments, cashing checks, wire transfers, balancing and reconciling cash vault, ordering cash for the bank and ordering checks for customers.

Respond to customer account questions and inquiries daily.

Lead Trainer of tellers ensuring that they receive a comprehensive knowledge of proper cash handling, bank procedures, and compliance regulations and providing exceptional customer service.

Ordered Teller and Office Supplies

Opened new accounts

Assured proper opening and closing procedures were in place.

Assumed the manager’s role when they were out of the office.

Education and Training

Sevier County High School-Graduated - Sevierville, TN

ProTravel Network – Certified Travel and Cruise Agent

Microsoft Courses –over 40 CEUs hours/credits earned-courses include: Advance MS Excel, MS Word, Outlook

New Horizon Courses – Email Etiquette and Project Manager

Proficient in Microsoft Office Suites

Microsoft Dynamics CRM

Xperience / Jack Henry

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