Customer Service Microsoft Office

SKILLS

WORK HISTORY

EDUCATION

BRANDI GALLOWAY

MCKINNEY, TX 75071

214-***-**** ******.********@*****.***

Skilled in Microsoft Office, QuickBooks

Accounts Payable & Recievable

Account reconciliation specialist

Staff development

Collections processing

Customer service

Bookkeeping

Order fulfillment

Shipping and receiving

Warehousing functions

Credit card processing

Training development

Strong client relations

Multi-line phone talent

JCPenney Headquarters

Pricing & Signing Administrator // Plano, TX // December 2016 to Current Enter ladder pricing into company software to implement competitive pricing strategies. Make hundreds of signs weekly & meet tight deadlines to ensure the stores receive the correct signage for store product.

Train new employees as well as assistant buyers.

After six months of employment was entrusted to manage two of the largest and most complex divisions in the company.

Helped to convert our department to a virtually paperless environment and implemented spreadsheets to help reduce errors.

Soci Inc

Inside Sales & Customer Service // Allen, TX // January 2013 to September 2016 Managed & recorded all leads from outbound telephone marketing. Created & updated customer accounts with relevant information. Developed & deepened customer relationships to drive revenue growth. Maintained friendly & professional customer interactions at all times. Answered customers' questions regarding products, prices & availability. Applied mathematical skills to calculating amounts & negotiating prices Avant-Garde Marketing Solutions

Bookkeeper // Dallas, TX // January 2009 to December 2012 Maintained accounts payables, receivables & payroll in QuickBooks for 20 employees & 100+ salespeople

Entered financial information & payments to guarantee that employees & vendors were paid accurately & on time.

Reconciled company bank, credit card & line of credit accounts Trained new employees on accounting principles & company procedures. Filed tax returns & prepared governmental reports in compliance with strict standards. University of North Texas // Denton, TX

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