Customer Service Manager

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

SL STEPHEN LIPSCOMB

*****.********@*****.*** 619-***-****

**** ****** **, ***** *****, California 91915

Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Qualified Substance Abuse Counselor with a desire to help 20-35 patients. Committed to helping patients understand the emotional issues underlying substance abuse patterns.

Motivated team player

Multi-Tasking

Organizational Skills

Excellent communication skills

Skilled problem solver

Sober Recovery Coach/ Overnight Manager 12/2011 - 11/2013 Sweetwater Mesa Recovery Center - Los Angeles, CA

Knowledge of 12 step principles and traditions

Ability to communicate effectively with patients, family members, responsible parties and allied personnel

Knowledge of disease of chemical dependency and family dynamics of co-dependencyParticipates in unit staffing regularly to expedite treatment planning

Recognizes the potential for substance use disorders to mimic a variety to coexist with addiction and substance abuse

Substance Abuse Counselor/ Overnight Manager The 12/2011 - 12/2013 Beach House Recovery Center - Los Angeles, CA

Deep knowledge of substance abuse development and treatment Amazing ability to direct programs in abuse prevention Remarkable experience in counseling with drug and alcohol abuse Strong leadership skills

Organized clinical interventions and treatment plans for patients suffering from substance abuse

Cashier Stocker Trader Joe's - Los Angeles, CA 02/2011 - 09/2011 Moved new inventory to sales floor and arranged on shelves or other displays in an attractive manner.

Priced merchandise, stocked shelves and took inventory of supplies. Responded to customer concerns with friendly and knowledgeable service.

Contact this candidate