AG Ashleigh Gallegos
719-***-**** E: ********@****.***
***** ***** ***** ******* *** #6208, San Antonio, TX 78253
PROFESSIONAL Meticulous, excellent at juggling multiple tasks and working under pressure.
SUMMARY Broad industry experience includes Healthcare, and Customer Service.
SKILLS Medical Terminology Team Leader
Billing & Receiving Creative Problem Solving
Computer proficient ACE Certified Personal Trainer
Interpersonal skills Data Entry
Customer service professional Detail Oriented
Strong Communication
WORK HISTORY CERTIFIED PERSONAL TRAINER 06/2018 to CURRENT
Gold's Gym Colorado Springs, CO
Served as a point of reference for fitness expertise within the club.
Measured clients' overall fitness by completing comprehensive evaluations
and physician clearances.
Explained the use of exercise equipment to all participants, prioritizing
safety at all times.
Educated club members about the relationship between nutrition and
fitness.
Maintained detailed personal training records and updated progress after
each session for each client served.
Designed customized client programs to meet individual fitness needs.
MEDICAL RECEPTIONIST 06/2017 to 06/2018
5 Minute Clinic Heber City, UT
Scheduled appointments for doctor visits and procedures using desktop
calendar software.
Adhered to strict HIPAA guidelines at all times according to company policy.
Carefully wrote down all phone messages and relayed them to the
appropriate personnel.
Checked patient data including insurance, demographic and health history
to ensure all information was current.
Ensured the waiting room looked neat and organized at all times.
Scheduled, rescheduled and handled cancelled appointments for patients.
Processed bills and contacted insurance company
Customer Service- Greeted, checked in patients, had a positive attitude
Took phone calls and directed them to the correct personal.
INTERNSHIP- PHYSICAL THERAPY 01/2017 to 05/2017
Center At Centennial Colorado Springs, CO
Cleaned and maintained therapy area and exercise equipment.
Helped residents with transferring down to do physical therapy.
Documented each patient case with updates in the computer system.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Customer Service- Greeted, checked in patients, had a positive attitude
Took phone calls and directed them to the correct personal.
RECREATIONAL LEADER 08/2016 to 01/2017
UCCS Campus Recreation Colorado Springs, CO
Kept equipment and facilities organized and in good working order.
Maintained cleanliness of the group fitness room, mirrors, floor and fitness
equipment.
Greeted all members in a professional and friendly manner.
Explained and demonstrated gym games and activities to party
participants.
PRICE AND SIGNAGE COORDINATOR 11/2015 to 07/2018
DICK'S Sporting Goods Colorado Springs, CO
● Leadership, working with other leads of departments and management and
making sure the store is maintained by assigning pricing tasks and ensuring
completion.
Ran a 96+% accuracy every week, in price accuracy reporting and
developed a plan for the district so they could follow and achieve goals
● Helped maintain and operate a 3-million-dollar store from communicating
with management and other leads to better serve the customer
● Priced merchandise, walked store for proper signage, corrected
misplaced/mis-marked signage.
● Handled all customer relations issues in a gracious manner and in
accordance with company policies.
● Welcomed customers into the store and helped them locate items.
EDUCATION Bachelor of Science Strength and Conditioning 2017
University of Colorado at Colorado Springs, Colorado Springs, CO
Minored in Nutrition
Master of Science 2020
University of Texas Health Science San Antonio, San Antonio, TX