Bethany L. Irvin
**** *. ******* ****** ******* *7217 316-***-**** *********@*****.***
Summary of Qualifications
Biotechnology / Programming
Laboratory Background
Communication Skills
Solid Works
Mat Lab and Labview
Prototyping
Sterile Technique
Lab Safety
Sample Staining
Microsoft Office
Public Presenter
Customer Service
Apparatus: Centrifuge Gel Electrophoresis System Fume Hood Light Microscopy Incubator
Education
Bachelor of Science in Biomedical Engineering Wichita State University - ABET Accredited - Wichita, KS
Course Highlights: Bioinstrumentation, Biomaterials, Design of Biodevices, Biofluids, Tissue Engineering
Project Highlights: New Venture Competition Finalist and Senior Design’s Engineering Open House
oPublic presentations to technical and non-technical audiences
oAwarded 2nd place from Koch Industries’ “Innovation in Engineering” for “The Weeble Foot”
oRecognition from the Wichita Council of Engineering Societies
Employment
FRAX - Fractional Outsourcing, LLC. May 2016 - August 2018
2nd Shift Supervisor and Outtake Specialist Wichita, KS
Actively looked for ways to help callers from various social and economic backgrounds
Determined action requirements and relative priorities of situations, and respond in accordance with established procedures
Encouraged subordinates to have patience and grace when handling difficult or complex problems or in resolving escalated complaints or disputes by leading by example
Discussed job performance problems with employees to identify causes and issues and to work on resolving problems
Personally helped subordinates to communicate their concerns in professional manner their superiors in order to produce positive change in the work culture
Took a personal responsibility in the growth and development of my subordinates in hopes it would spread from their professional to their personal lives
Anticipated the needs of my subordinates, fellow supervisors and my superiors in order to improve our whole work experience
Via Christi - St. Francis Hospital May 2015 - August 2016
Dispatch Operator Wichita, KS
Determined action requirements and relative priorities of situations, and respond in accordance with established procedures
Recorded details of calls, dispatches, and messages
Contributed to making communication in the hospital as easy as possible
Remained knowledgeable of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
Encouraged my coworkers in their professional and personal lives
Kansas Elks Training Center for the Handicapped May 2014 - May 2015
Transportation Clerk Wichita, KS
Heard and resolved complaints from customers or the public and effectively communicate changes to client schedules and all whom changes concern
Was responsible for creating and maintaining daily trip log for various client program outings
Performed general office activities, such as typing, answering telephones, operating office machines, processing mail, and securing confidential materials
Though not originally in my job description, I learned how to perform bookkeeping work, including posting data or keeping other records concerning costs of trips or services for clients to compute fees or charges
Build-A-Bear Workshop May 2013 - September 2014
Bear Builder/ Cashier Wichita, KS
Greeted customers and provided answers to questions or concerns about products
Familiarized self with customers and their reasons for coming in to better meet their purchasing needs
Engaged in conversations with each child by taking an interest in the television shows I often heard them talk about
Stocked shelves/bins
Handled cash drawer and balanced daily
Volunteer Opportunities
Via Christi - St. Francis Hospital November 2015- April 2016
Biomedical Laboratory Volunteer Wichita, KS
Disassemble and reassemble equipment to make repairs such as replacement of defective circuit boards, sensors, controllers, encoders, and servomotors
Perform preventive or corrective maintenance on robotic systems or components
Encouraged fellow volunteers to have fun while working efficiently
Examine equipment to detect leaks, worn or defective parts, or other indications of disrepair
Receive/ seek out and validate equipment manually or using computer, and mark items using identification tags, stamps, electric marking tools, or other labeling equipment
Maranatha Worship Center October 2017 - Present
Social Media/Marketing Director Wichita, KS
Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
Formulate, direct, or coordinate marketing activities or policies to promote products or services, working with advertising or promotion managers
Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media