THERESE M. McKAY
*********@*****.***
https://www.linkedin.com/in/therese-mckay-12662b73/
DoD - Secret Clearance
RELOCATED - June, 2018: Cumming, GA- Professional References upon request
Professional Experience/Skills: Supported: Deputy Assistant Secretary of Defense – DASDE, Major-General (Army), Vice Admiral – VADM, C-Level/C-Suite Executives, Senior Executive Service (SES), General Counsel, Action/Officers, Senior Division Chiefs, Special Advisor, Senior Directorate Leadership, Supporting – COTAR, Contracting Officer/CORE, Executive Assistant, IT Office Mgr, Help Desk-Tier (I,II,III) Support.
APACS System – Preparing Country Clearances for Senior Leadership, AHMS System – Automated Message System. COCOMS Data Base - all countries. CATMS – Tasking/Action Items – Assigned & managed throughout ALL DoD Agencies. Safari, IE, Adv.MS-Word, Adobe-PDF, Excel, PP,, SharePoint-Calendar, ICE Programs support for: Federal Protective Services (FPS)-Homeland Security, I-Connect Intranet, iCompass, Outlook-Calendar, Bridge-Line Conference, Accounts Administrator for IT Applications, Staff Minutes, Executive Briefings, E-Mailing/Scanning documents, Recall Rosters, Burn-Bag/Shredding, GSA catalog supplies, Store Front- Government supplies/Repairs, computer/blackberry equipment. Transcribing/Typing, Preparing Trip Books (traveling itineraries) for Leadership. Training materials/copying, binding for Corporate Events.
Education: Cyber Security-Capella Univ. (2017-2018); BA. Business Administration/ Western Illinois University, Macomb, IL. AA. Administrative Office Management. Carl Sandburg Jr. College, Galesburg, IL
WORK EXPERIENCE:
Executive Assistant Office of Warrior Care Policy, Dept. of Defense (DOD) Jul 2017 – June 2018 Crystal City, VA
Provide a full-range of administrative and executive secretarial support to DOD Generals and Senior Executive Service Staff
Maintain appointment weekly calendars for Director
Create weekly report – Status Of Requirements, indicating all taskers assigned, updates with comments and Congressional items. Report generated/Exported from SharePoint. Update document to permanent Sharepoint location.
Arrange transportation, lodging and agenda coordination for client travels.
Maintain travel records and conduct voucher reconciliation
Respond to Industry and other Federal offices’ inquiries verbally and/or in writing
Prepare weekly day book agenda and compile read ahead material for daily/weekly meetings
Update and maintain the program office filing system according to DOD record keeping standards; along with managing physical and electronic document retention and archiving
Answer and screening incoming calls for the program office staff, receiving visitors, and taking and delivering messages
Maintain and update administrative operating procedure reference materials
Executive Assistant – Missing Link Security/PHYLEO February 2017- April 2017 - Ft. Belvoir, VA
* Contract – Organizational changes*
Provides Workflow Management Services, Assists with Staffing Actions, Provides Executive Support, Manage, Division Chief Calendar. Coordinate, Branch Chief’s Calendar for meetings – Coordinate Div. Branch Chiefs activities for Parking/reservations, VIP to attend at the Pentagon, Mark Center. Perform protocol duties including working with Stakeholders to ensure accurate information. Coordinate required project information for submission of Weekly Taskers- Information coordinated from Staff Members – Updated to SharePoint, file locations. Update status of Actions in appropriate workflow –Management tracking System based on inputs from Action Officers.
Ensuring Security Clearance Information, requirement is passed to Field Security Officer for Classified Meetings for Div. Chief and other requirements as needed.
Maintain Personnel Rosters, Organizational Charts. Prepare routine correspondence for Div. Chief with reminders for weekly taskers – suspense dates. Escorting/reception of visitors, ensuring proper security procedures are followed. Fielding questions concerning processes and points of contact (POC). Updating Distribution List. Responding to Data Call and provide materials for Sn. Leadership requests and Briefs. Conference Room Calendar Management, Telecon preparations. Ordering/tracking/and receiving supplies for department.
Provide assistance for Government vehicle, reservations and Pentagon parking. Assist in maintaining Government vehicle group calendars and confirming Government vehicle reservation. Manage HQDA internal team tasks and management of HQDA Tracking System for Human Resource Management Services (HRMS). Provide updates to tracking system, format memorandum, and correspondence.
Executive Assistant - Advanced Decision Vectors, LLC September 2015 – December 2016 - Crystal City, VA (DSCA): Onsite *Contract – Organizational changes*
Providing Executive Administrative assistance to Senior Directorate Leadership. Prepare reports, Rosters, Correspondence, Read-Ahead’s, Congressional Correspondence, graphs, presentations, PP slides. Managing Director, Division Chiefs Calendars. Assisting with CIV Personnel Training Seminars, Updating Corporate data bases.
Preparing Stakeholders Board Room presentations for Director- Vice-Admiral, Senior Leadership. Coordinating, Executive Calendar Management, Providing CATMS assistance for Senior Leadership, SharePoint. Assisting Security with In-Processing, DSCA Badging, Specials projects assigned from Security Manager,
Transportation Requests, Creating ALL Hands On - Town Hall meetings, Scanning Security and Personnel information/Creating special assigned Folders for tasks. Preparing Daily, Weekly, Calendar book for Principal Director.
Executive Administrative IT Support – Capstone Corp. (U.S. AIRFORCE) March 2014 to Sept 2015 (Pentagon)
(2 Gov. Contracts) Arlington, VA *Contract Ended*
In/Out Processing of staff to the SAF/FMB Budget Site. Coordinate with SAF/FMEO to terminate departing individual’s swipe access with government representative. Provide (SF 702) checklists are posted at exits and updated with government representative. Inventory Laptops and BlackBerrys. Maintain documentation sign/in/out forms hand receipts. Initiate work orders with 844th CG and other government agencies to ensure unit computers/printers/phones/ and fax machines are maintained. Assists in the receipt, collection, distribution and disposal of IT related equipment (government owned) –
Equipment includes CPU’s monitors, laptops, printers, scanners, fax machines, copiers, etc. Act as a POC to collect/coordinate requirements for office supplies for the organization. Automation/Network Services. Initiate CSRD requests for new IT requirements as needed. Telephone Systems Supplies – Office Supply Inventory levels and order list for requisitions. Provide Executive Support. New account requests, closing accounts, assisting users and maintaining license on behalf of all personnel assigned to SAF/FMB. Assist personnel in concert with the 844th Communications Group Help Desk to resolve lockout issues and password problems. SOP/Forms. Maintain continuity instructions pertinent to SAF/FMB.
Executive Assistant - Capstone Corp. (Homeland Security DHS)
Serves as a member of the Department of Homeland Security (DHS) Infrastructure Security and Compliance Division (ISCD). Headquarters- Support Staff. Full range administrative and executive support functions. Supports- The National Implementation of the Chemical Facility Anti-Terrorism Standards (CFATS). Maintains Situational Awareness over all Field Inspectors, inspections and audits.
Produces Summary Reports, Executive Talking Points, Executive Briefings; Supports Contingency (deliberate) and Crisis Action Planning.
Assists in the coordination with various Federal and Local Governmental agencies. Support other Infrastructure Protection Operational Functions and Activities.
Executive Assistant - QUADRANT Inc - Office of Naval Research Sept 2013 - November 2013 Arlington, VA *Temporary Assignment* Initiate, Research Candidates, Compile/Edit Executive Recruiting Briefings. Working with Science Advisors & Associate Directors. Assisting with coordination, presentations and other departmental events.
Support conferences (coordinate materials such as posters, handouts)
Outlook, PowerPoint, Excel; SharePoint. Creating documents/spreadsheets for Science Advisors and Associate Director
ComScore Inc. - (Temp) Professional Staffing & Consulting June 2013 – August 2013 Administrative Assistant-Corporate Receptionist. Reston, VA *Working temporary employee on vacation* Corporate Receptionist/Administrative Assistant. Drafting emails upon requests through Staff/ Personnel. Scheduling Conference rooms. Catering for HR & VP Staffing. Prepares corporate mailings. Prepares UPS shipments – Correspondence & Payroll. Internationally, Nation-Wide. Receives Guests and issue Company Badges. Assists with Company/Vendor deliveries. Maintenance Requests.
Executive IT Administrative Asst. Concentric Methods, LLC. Homeland Security (DHS) October 2012 – April 2013 Executive IT Administrative Assistant *Sequestration/Contract ended* Washington, DC
Schedules Conference Room Requests/Invites. Schedules Bridge Conference Line Requests/Invites.- Division Director IT, Deputy Director IT, COTAR IT Wireless/Landline, Security Managers, Mission Support Specialists. Identifies, Examines, Trouble Shoots and Resolves, Technical Application issues via emails. Scanning documents into MS Outlook- Email system. Overseer for HQ Service Delivery Tickets In-bound Mailbox. Monitors Web-Application Email In-bound Mailboxes.
Shredding docs/ Burn bags. Replies to Telephone calls, Emails, and Requests for Technical Support. Tracks Documents, Monitors problems to ensure a timely resolution with engaging standard procedures.
Creates, Drafts and Executes all E-Mails, Word Documents & Excel proposal Spreadsheets for Nation-Wide Federal Protective Account Users. Proposal Mega-Excel Charts for Regional Centers/Nation Wide. Data Entry for Building addresses, User Counts, Equipment, Servers, etc. Updates Standard Operating Procedures (SOP). Executes varieties of complex tasks. Responsible for providing assistance in the continuous operation of the FRTIB Tier 1 Help Desk. Deliver Administrative & Technical Support through all Federal Applications to maintenance customers as outlined by the client.
EIS/FPS (Federal Protective Services) – Accounts Administrator. WebRMS – Accounts Manager. FPSDS – Accounts Manager. ESTT – Accounts Manager, New Accounts, resetting passwords, New User and Current Users word documents including -User ID’s, Temporary passwords. Links to initiate procedures. Update Excel Headquarters & Regional phone lists. Update Regional Matrix Equipment Inventor 14 Regions/Nationwide. Co-Workers weekly tasks assignments – Uploaded in Excel for Deputy Director & Program manager.
Merrifield Garden Center (P/T) March 2012 – June 2012 Administrative Assistant & Switchboard Operator *Seasonal Employment P/T* Falls Church, VA Maintained Switchboard 20-lns. Data entry for Landscaping Service Request *Order taking for wholesale and retail customers.*Scheduled deliveries & plantings for wholesale and retail customers.*Ms. Utilities liaison for Merrifield Garden Center*
INTERSECTIONS INC. January 2009 to January 2012 Certified Credit Education Specialist Chantilly, VA *Call Center closed*
Sales, Retention and Billing. Ability to successfully maintain, educate with Product knowledge and achieve retention rate. Ability to discuss issues related to identity theft. Provide Web Technical Support Tier I, II, Customer Service. Extensive knowledge of: Credit Reports, Scores, dispute discrepancies. Identity Theft and its consequences.
GEORGE MASON UNIVERSITY (Contractor) January 2007 to December 2008 Executive Administrative Assistant/Office Manager Manassas, VA. The Volgenau School of Information & Engineering
Monitors E-mails, Telephones - Dept. Head, Support or 8 Faculty Members, 30 Adjuncts Professors/30 Graduate Teaching Assistants. Organized/Coordinated/Prepared Travel arrangements for Faculty- Course Related Field Trips/Event Planning for Faculty/Staff/Students. Planned transportation through George Mason Van-Pool Reservation desk. Confidential files, Contract agreements, 1099 - Adjunct, GTA salaries. Update GMU website for special AIT enrollment/proceedings. Telecom Coordinator for department. Developed Excel spreadsheets for tracking registration. Assisted with scheduling for Graduate teaching positions for summer and fall terms. Programs and processes.
Co-Project Administrator. Assigned, scheduled projects – Targeted completion dates. Interfaced with Realtors, Attorneys, and Bankers for settlement issues. Application of country permits for building projects. Budget Analysis. – Forecasted expenditures, HR – New & seasonal employees FT/PT. Delivered materials to work locations. Travel Arrangements, Itineraries. Purchased materials and organized deliveries. Proposal writing - Estimates. Accounting, Payroll, Company Taxes.