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Social Media Customer Support

Location:
New York, New York, United States
Posted:
September 11, 2018

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Resume:

GAL

GELBARD

*** **** *** ****** ***. *

New York, NY 10009

917-***-****

ac60k3@r.postjobfree.com

galgelbard.squarespace.com

EDUCATION

October 2014 – August 2017

Interdisciplinary Center University

Herzliya, Israel

Interactive Communications BA

September 2009 – June 2013

Laguardia Arts High School

New York City

Visual Arts Specialization

SKILLS

• Fluent in Portuguese, familiar with

Spanish and Hebrew

• Experience with radio and

television equipment

• Basic knowledge of 3D design,

color correcting, audio editing

• Adobe Photoshop

• Microsoft Word

• Leadership skills gained through

experience in an educational youth

movement

EXPERIENCE

Artsource.online Tel Aviv Intern

May 2018 - June 2018

• Content writing and social media

• Interviewing artists for website

• Managing + growing social media accounts

Nutmeg Creative New York City Intern

January 2018 - March 2018

• Gaining post production knowledge through

audio and color correcting sessions.

IDC Speaks Up Israel Content Creator

January 2017 - February 2017

• A Facebook platform for students to discuss and

prevent sexual assault on our college campus.

• Posts include original concerns regarding school safety, and popular content to spark discussions

on the matter.

Juno Israel + NYC Customer Support

August 2016 - April 2017

• Navigating driver and rider technicalities; issues included payments and account information.

• The liaison between customers and the company

to ensure clients received proper care and

information regarding their Juno partnerships.

Go Change Startup Israel Content Writer

November 2015 - February 2016

• Producing weekly blog posts

• Contributing to all social media accounts

• Aiding in the development of messages and tips

sent to users

• Tracking and comparing the competing markets

Shnat Sherut Program Israel Participant

September 2014 - June 2014

• Gap year program where participants learn to

work as a collective and gain hands on

experience regarding different social and

political issues throughout Israel.

• Experience includes volunteer work in Arab

villages, Kibbutzim, and Women’s Pioneer

Organizations

• Extensive education on Middle Eastern history;

led through seminars, debates, and literary texts.



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