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Pharmacy Technician Customer Service

Location:
Utica, New York, United States
Salary:
$12.90
Posted:
September 11, 2018

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Resume:

EVI BELTRES

*** ********* ***, *-**, Utica New York 13502, Phone: 646-***-**** E-Mail: ac60jq@r.postjobfree.com

Objective: To obtains a position in a field where I can utilize my skills and experience where I may have the opportunity for professional growth and development.

Experience

AAA NORTHEAST, UTICA, NEW YORK JAN 2014 – FEB 2018

• Answers incoming emergency road service calls and obtains detailed information and enters information into the database such as name of club member, location of disabled vehicle, and nature of vehicle malfunction.

• Responds to calls from members and potential members with questions about AAA products, services, and membership benefits.

• Cross sells upgrades and recommends products and services.

• Relays billing discrepancies to customer care specialist.

• Obtains payment information and enters into the database.

• Adds or deletes members to master coverage.

• Provides driving directions to incoming callers by using direction software.

• Communicates positively in difficult or emotional situations.

THE BUSINESS EMPORIUM, BRONX, NEW YORK AUG 2013- SEP 2014

HEAD LEAD CLERK

• Answering phones and making delivery appointments for pick up and drop off

• Making copies,fax,dealing with inventory, handling orders

• Packing and shipping anything the customer desires

• No laminating and Notarizing all types of important documents for customers

DUANE READE, BRONX, NEW YORK NOV 2010 – DEC 2011

PHARMACY TECHNICIAN

• Drug Clerk and Pharmacy Technician Training.

• Conducted inventory for pharmaceutical supplies as well as merchandise for the pharmacy area.

• Assisting Pharmacist with the Influenza Vaccination.

• Handle Cash Register and answer telephone.

MONTEFIORE HOSPITAL, BRONX, NEW YORK, FEB 2008 - DEC 2010

LAUNDRY ROOM CLERK

• Wash and Dry patients and Doctors laundry

• Fold the washed n dry sheets, blankets, robes and scrubs

• Bag and Label the laundry so it can be sent to the right facility

• Maintain a clean and safe environment

CITY OF NEW YORK PARKS AND RECREATION, BRONX, NEW YORK, JULY 2008 – FEB 2009

RECREATIONAL AIDE

• Maintain security at the front deck of St. Mary’s summer/day camp.

• Check patrons identification and responsible for sign in sheet.

• Counseling and supervising the day/summer camp kids, fixing meals as well.

• Answer telephones, take messages and relay information to appropriate personnel.

• Signing in the day camp kids also the summer camp kids.

• Helping the kids with homework, school projects, restraining them if need be.

K-MART,BRONX, NEW YORK OCT 2004 – JUNE 2007

SALES ASSOCIATE

• Provided quality customer care services in all areas of the store.

• Operated cash register to itemize and total customer purchases.

• Stocked shelves and marked prices on items.

• Reviewed price sheets to note price changes and sale items.

Education

• GENERAL EQUIVALENCY DIPLOMA 2001

• 567 Rose Lane Colorado Springs, CO 81207 960-***-****

Skills

• Extensive experience in providing quality customer service.

• Bilingual (English & Spanish)

• Detailed Oriented

• Professional Work Ethics

• Supervisory Experience

• Certificate of Commission of Deeds



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