CAREER OBJECTIVE

Fresh and energetic professional ready to bring new ideas and a professional persona to a progressive healthcare facility that demands and recognizes consistently superior results.

§Proficiencies: MS Office; MS Word; MS PowerPoint

§Skills: Written and verbal communications (letters, emails, presentations, face-to-face communications); Decision-making skills; Time management skills; Data inventory (organizing, recording, storing, or saving information); Team player

CORE QUALIFICATIONS

Basic coding skills for ICD/CPT Third Party Medicare Medicaid HMO PPO

CMS1500 Claim Form Billing Billing Cycle Claims Appeal Process

Electronic Health Records EHR / EMR Greenway Computer Information Systems

HIPAA Compliance Anatomy & Physiology Meaningful Use ICD-9/ICD-10

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Billing Medical Records Management Release of Information

Medical Laws & Ethics Principles of Management

Medical Transcription Office Accounting MS Office / MS Word Pathophysiology for Medical Office

EDUCATION

Ultimate Medical Academy

Health Sciences – Medical Administrative Assistant / Associate of Science Degree, 2017

Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking and communications skills are developed throughout the program.

PROFESSIONAL EXPERIENCE

Coring Catering - Tallahassee, FL

01/2005 - Present

Catering

§Serve food to patrons both within and outside of restaurant and at venues such as weddings and parties

§Ensure safety and sanitation expectations are maintained always to include cleaning of service areas and proper handling of food items

§Wash dishes and food storage containers as needed

§Ensure consistent customer satisfaction via the provision of friendly and courteous service

Franklin Academy - Tallahassee, FL

08/2016 - 12/2016

Administrative Assistant/Secretary

§Answered phones and transferred communications and messages to the appropriate recipients

§Data entry of information deemed significant by supervisory staff

§Filing of documentation as directed by supervisory staff

§Greeted customers and provided warm and courteous service to ensure customer satisfaction

Suburban Extended Stay - Tallahassee, FL

01/2014 - 07/2016

Housekeeping Supervisor

§Supervised staff to ensure procedures, regulations and policies were adhered to as appropriate

§Coordinated work activates of cleaning personnel and delegated responsibilities to individual staff members

§Ensured both staff and patron safety and ensured provision of information to the appropriate administrative staff regarding compliance issues and concerns

C & C Market Research - Tallahassee, FL

01/2012 - 12/2014

Interviewer

§Greeted customers in a courteous manner and ensured customer satisfaction with service delivery

§Data entry of documentation deemed significant by supervisory staff

§Obtained customer information necessary for service documentation and entered data into electronic filing system

§Answered phone calls and handled customer inquiries and concerns

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